Score
Ross Roofing & Construction reviews
• updated MAR 3, 2026Loading map...
The Verdict
Ross Roofing handles both standard roof repairs and solar installations with an unusual level of follow-through. We found zero complaints about workmanship across their roofing projects, and multiple reviews mentioned crews proactively spotting problems they weren't hired to fix, like broken tiles in unrelated roof sections discovered during solar installs. One homeowner praised the company for tracking down discontinued tiles to replace damage found mid-project. Their response times stood out in our analysis: one estimator visited a raccoon-damaged roof and emailed a bid within days during rainy season, while another customer received updated accounting paperwork in 30 minutes three months after project completion. Reviews consistently mentioned clean job sites and respectful crews who explained technical issues in plain terms. The one serious complaint we found described a roof with no venting, fabricated plywood instead of solid material, and subsequent leaks that the company reportedly refused to address. That review is an outlier in the dataset, but it raises questions about quality control on complex projects. (One reviewer even called out a truck driver for courteous merging on the highway. Apparently their reputation extends to traffic etiquette.)
If you want a roofer who'll email you paperwork months later or hunt down obsolete tiles mid-project, Ross delivers that level of care. Just confirm venting specs and materials in writing before they start.
3 Stories That Stood Out
Charles called Ross Roofing on his real estate agent’s recommendation while preparing to sell a ranch-style home with a large tiled roof. He discovered the referral wasn't casual — Keith Larsen showed up, spent extensive time inspecting the roof, took many photos and detailed notes, and flagged several additional repairs to preserve the roof’s integrity. Charles decided to go ahead with the full list and add vents the roof lacked. The crew returned the next week, completed every item on the report, and used tiles removed for the vent installation to replace broken and loose tiles, leaving the roof clean and visually uniform. About three months later he needed an updated invoice for an accounting matter; an email to Ross Solar produced the exact paperwork he needed within 30 minutes. The experience stood out for its thorough on-site work, fast scheduling, and meticulous record-keeping — especially how quickly the office produced precise documentation when asked.
After going back and forth about solar, Deanna L. picked Ross Roofing and Solar for her tile-roofed home and found the choice effortless. She watched them work carefully around fragile tiles, treat her property respectfully, and add screening around the array to keep birds from nesting beneath the panels. They sized the system correctly so her electric bill is now almost nothing, and buying the system outright proved a smarter financial move than leasing. While on the roof the crew noticed two broken tiles in a different area, tracked down matching discontinued tiles, and took care of the repairs as well. The detail that stands out for her is that the install team didn’t just mount panels — they fixed an unrelated roofing problem by finding obsolete tiles, which felt like getting solar and roofing service in one visit.
Cindy hired the company for a new roof and within a year discovered rain leaking in during winter and the roof starting to sweat in warmer months. She found there had been no venting installed, the sheathing was a fabricated wood product rather than plywood, and several boards weren’t fastened correctly or aligned with the roof’s crown. The leaks turned into mold and an ant problem, and when she called the company about the damage they refused to take action. Now she’s facing a full roof replacement — a reminder to future buyers to verify proper venting and real plywood sheathing before signing off on an installation.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 89
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Review Patterns
What You Can Expect
Denise hired Rogelio and his crew for a solar installation on their Monterey-area home and found them punctual, courteous, and consistently good communicators. She especially noticed how immaculate the crew kept the job site, with thorough cleanup at the end of each visit. She appreciated the professional demeanor throughout the project and rewarded the team with a five-star review. The detail that stuck with her—and that would matter to other buyers—was the spotless site and steady updates, which kept the installation from feeling disruptive.
Charles called Ross Roofing on his real estate agent’s recommendation while preparing to sell a ranch-style home with a large tiled roof. He discovered the referral wasn't casual — Keith Larsen showed up, spent extensive time inspecting the roof, took many photos and detailed notes, and flagged several additional repairs to preserve the roof’s integrity. Charles decided to go ahead with the full list and add vents the roof lacked. The crew returned the next week, completed every item on the report, and used tiles removed for the vent installation to replace broken and loose tiles, leaving the roof clean and visually uniform. About three months later he needed an updated invoice for an accounting matter; an email to Ross Solar produced the exact paperwork he needed within 30 minutes. The experience stood out for its thorough on-site work, fast scheduling, and meticulous record-keeping — especially how quickly the office produced precise documentation when asked.
After going back and forth about solar, Deanna L. picked Ross Roofing and Solar for her tile-roofed home and found the choice effortless. She watched them work carefully around fragile tiles, treat her property respectfully, and add screening around the array to keep birds from nesting beneath the panels. They sized the system correctly so her electric bill is now almost nothing, and buying the system outright proved a smarter financial move than leasing. While on the roof the crew noticed two broken tiles in a different area, tracked down matching discontinued tiles, and took care of the repairs as well. The detail that stands out for her is that the install team didn’t just mount panels — they fixed an unrelated roofing problem by finding obsolete tiles, which felt like getting solar and roofing service in one visit.
Long-term Satisfaction
Recent customers rate Ross Roofing & Construction 4.6 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.