Ross Roofing & Construction reviews

Denise hired Rogelio and his crew for a solar installation on their Monterey-area home and found them punctual, courteous, and consistently good communicators. She especially noticed how immaculate the crew kept the job site, with thorough cleanup at the end of each visit. She appreciated the professional demeanor throughout the project and rewarded the team with a five-star review. The detail that stuck with her—and that would matter to other buyers—was the spotless site and steady updates, which kept the installation from feeling disruptive.

Charles called Ross Roofing on his real estate agent’s recommendation while preparing to sell a ranch-style home with a large tiled roof. He discovered the referral wasn't casual — Keith Larsen showed up, spent extensive time inspecting the roof, took many photos and detailed notes, and flagged several additional repairs to preserve the roof’s integrity. Charles decided to go ahead with the full list and add vents the roof lacked. The crew returned the next week, completed every item on the report, and used tiles removed for the vent installation to replace broken and loose tiles, leaving the roof clean and visually uniform. About three months later he needed an updated invoice for an accounting matter; an email to Ross Solar produced the exact paperwork he needed within 30 minutes. The experience stood out for its thorough on-site work, fast scheduling, and meticulous record-keeping — especially how quickly the office produced precise documentation when asked.

After going back and forth about solar, Deanna L. picked Ross Roofing and Solar for her tile-roofed home and found the choice effortless. She watched them work carefully around fragile tiles, treat her property respectfully, and add screening around the array to keep birds from nesting beneath the panels. They sized the system correctly so her electric bill is now almost nothing, and buying the system outright proved a smarter financial move than leasing. While on the roof the crew noticed two broken tiles in a different area, tracked down matching discontinued tiles, and took care of the repairs as well. The detail that stands out for her is that the install team didn’t just mount panels — they fixed an unrelated roofing problem by finding obsolete tiles, which felt like getting solar and roofing service in one visit.

Ann B. lives in Carmel Valley and in April 2023 she hired Ross Roofing to replace roofs, add gutters, install sun-tunnel skylights, and put rooftop solar on both her main house and a guest cottage. After collecting several competitive bids, she chose Ross because Rogelio, who came out to prepare the estimate, impressed her with blunt honesty and a genuine pride in the company and its people — enough that she felt confident Ross would deliver. The work that followed matched that first impression: everyone she interacted with — the office manager and admin staff, Accounts Receivable, the roofers, solar and sun-tunnel crews, gutter installers, and the electricians who tied in the panels — treated the project with consistent care and solid workmanship. Ross coordinated multiple trades across two buildings and repeatedly went the extra mile to keep things running smoothly. The detail that sticks most with her is simple: the estimator’s integrity set the tone, and the finished job lived up to that promise.

Tracy has relied on Ross Roofing as her go-to for prompt repairs and ongoing maintenance of her tile roof. She values their consistent timeliness, and Rogelio’s customer service stood out as especially helpful and responsive. After multiple visits, she trusts Ross Roofing to keep her roof in good shape and knows she can call Rogelio when something needs attention.

S Garrison followed a recommendation and hired Ross Roofing to replace their home's roof; they ended up with a new roof that looks great and a much smoother process than expected. Rogelio from the crew handled the questions, stayed responsive, and offered helpful guidance throughout the job, and that attentive support is the reason they now pass the recommendation on to others.

Barrie Riddoch first called Ross Roofing to fix a roof that had fallen into pretty rough shape, and chose them largely because they returned the call and came out to give a timely estimate. They had already lined up a different company to install solar panels and even received guidance from Ross about how the roof should be built to support the array — but the original solar contractor couldn’t deliver and left them stuck. Ross Solar stepped in to pick up the pieces and get the project moving. The installation wasn’t seamless; weather delays and stretched resources slowed progress, and the system has had a few hiccups since. What made the experience stand out was how Ross handled those problems: they answered calls, clearly explained what was going on, and took responsibility for finding fixes. Because of that responsiveness and ownership, they’ll be the team the homeowner turns to for any future work.

Carl Hoffman hired Ross Roofing to take care of roofing work on his home and came away very pleased. He found the workmanship high quality and the crew completed the project on schedule. Most important to him was that the company stood behind warranty work, giving confidence that any follow-up would be handled. He and Mary recommend Ross Roofing — the company’s commitment to back the job was the standout detail.

Rachel Fancher ran into trouble with her deck and the company came through and saved it. She walked away impressed by their professionalism and steady reliability during the whole fix. The detail that lingers: they rescued the deck when it mattered and did so without fuss.