RW Solar and Electric reviews

Rich’s solar project got moving in November 2021, when RW Solar installed the system on his home in just a day and a half. What stood out most was how smoothly the job went: the crew was friendly, professional, and efficient, and the finished setup quickly turned into the kind of savings homeowners hope for. His monthly PE&E bill dropped to $10, a detail that makes the whole experience feel less like a sales pitch and more like a real payoff.

Bryan compared a mix of local installers and big-name solar brands for his home, and Steve from RW ended up being the one who made the difference. What set him apart was simple: he answered questions directly, matched Bryan’s own payback numbers, and still took the extra step of coming out for a quick job walk before the contract was signed. That personal visit mattered, especially after another competitor brushed it off as unnecessary. Once the project started, RW handled the permit and inspection side, smoothing out the Contra Costa paperwork and getting the inspector out quickly after the install. The system went in over a single day, with the only real delay coming from PG&E’s end, which was expected. Even the conduit work was handled with care — the house had been prepped for internal runs, but when the pull tails caused a snag, RW used exterior conduit and painted it so neatly it was barely noticeable. A month later, a small issue popped up, and the crew fixed it the same day Bryan called in the morning, with the repair wrapped up by afternoon.

Marty paid more than $28,000 for a solar installation and ended up stuck waiting on a basic piece of follow-through: the paperwork never got submitted to PG&E for approval. Eight months later, the utility was still waiting on responses to emails about the account, while the company kept shuffling the problem around. When Marty tried to track down whoever handled the filing, he hit a wall because the staff refused to share the contact number, calling it a personal phone. He was told the salesman had quit and left behind a stack of paperwork that should have taken about ten minutes to send in, which only made the delay harder to understand. Even the owner, Mike, was described as too busy out in the field to sort it out, leaving no clear person to call while the account sat unresolved. Marty had chosen the company to support a local small business, but what he got instead was months of waiting on a job that should have been finished before the first utility email was ignored.

Brandi’s solar system went on the roof on a hot Thursday, and what stood out most was the crew’s care on the job. The lead installer kept her in the loop at every stage, even knocking before coming inside to head up into the attic, which made the whole process feel respectful and easy to follow. The team powered through the heat, stayed tidy, and cleaned up thoroughly before leaving, so the house never looked like a construction zone. With the panels now sitting neatly on the roof, she was already looking ahead to inspection and the final turn-on.

Ken had been the sort of customer who rarely leaves a review, but the care he got from RW Solar and Electric pushed him to do it. What stood out most was how hands-on the whole process felt: Mike came across as knowledgeable and patient from the start, helping him think through what his home and family needed, then staying involved from financing all the way through final installation. He also got to follow the job’s progress through the app, which made the project feel transparent instead of mysterious. Behind the scenes, Jennifer kept the paperwork moving, lining up permits and documents while keeping communication tight. On install day, the crew arrived when expected, worked respectfully around his yard and home, and left everything cleaned up when they finished. By the end, Ken had driven his PG&E bill down to zero, knew he would capture the solar tax credit, and had the added reassurance of a 25-year warranty.

Wayne ended up regretting paying off his solar system before the work was fully finished on a ranch-style home where bird netting was supposed to be added to keep pigeons out. He and his wife heard the same reassurance at least five times that they were on the schedule and should not worry, and he took both the owner and office manager at their word. He even looked Michael, the owner, in the eye while being promised the netting would get installed, with the final assurance coming while they were waiting on the city inspection of the power box. Then, after the sale was closed, the company sent the salesman back only to drop off a box of netting and say the installation would not happen because it was not in the contract. With two different contracts in play, he could not sort out where the paper trail stood, but what stuck with him was the feeling that the promise had mattered more than the paperwork until it was time to honor it, leaving him worried the warranty might not be worth much either.

Kim’s solar project turned into a smooth, well-run upgrade from the first sales conversation through final installation. Working on a system meant to stretch their money as far as possible, she and her family found Mike, the Operations Manager, and Jake, the Sales Manager, digging in to shape the setup around their needs and budget. The whole process moved without drama, and the installation kept that same easy momentum. What stood out most was the way the team kept working to get the system just right, leaving them with a setup they felt had been carefully optimized rather than simply sold.

Jamie and her husband had just settled into their first home when they started looking for solar, determined to make it part of the move from the start. After comparing a few options, they landed on RW Solar and Electric and found pricing that fit their budget without stretching it. What stood out most was the speed: the crew had the system installed in a single day and the inspection wrapped up the next day, with constant updates keeping them in the loop through the whole process. Everyone they dealt with came across as professional and easy to work with, and the experience ended with a brand-new home already powered by a fast-moving solar install.

Joe ended up buying two solar systems at once, one for his own house and another for his mother-in-law’s place just down the street, but the whole experience left him disappointed. The installation, the tech support, and the company’s communication all fell short of what he expected, turning what should have been a straightforward two-home project into a regret. By the end, he felt he should have taken the work somewhere else.