Score
SaveCal reviews
• updated MAR 3, 2026Loading map...
The Verdict
SaveCal gets the work done, but the path there is a mess. One homeowner waited five months for unfinished work, won a small claims lawsuit for monetary compensation, then watched the company dodge payment for another year. Another spent a week trapped in one room with two kids and a portable AC unit during a 115-degree heat wave while installers made four separate trips because parts kept arriving wrong or incomplete. We found 61 reviews praising the actual installation work, which suggests their crews know what they're doing once they finally show up with the right equipment. The chaos lives in everything leading up to that moment. Across hundreds of reviews, 13 people called out problems with how SaveCal handles money (surprise warranty add-ons, dodged lawsuit payments), and 13 more flagged project management disasters (phantom warehouse shortages, seven-month permit waits, installers damaging roofs then ghosting on trash pickup). Several customers mention that individual reps like John, Tait, or Mark Anthony personally salvaged their projects by answering texts at midnight or 'saving the day' after rocky starts. That pattern shows up often enough to be real, but a company shouldn't need a superhero on every job.
If you hire SaveCal, lock down the scope and timeline in writing before they touch your roof. The crews do solid work, but the scheduling, parts logistics, and post-sale follow-through are unreliable enough that you may spend months chasing them for fixes they promised next week.
3 Stories That Stood Out
Dayne Navarro hired the company to replace HVAC equipment and swap out windows on his home. After a slow three-week start, the HVAC and window installations each happened in a single day, were executed neatly, and the crew took care to keep the house clean. Lanny phoned almost daily with progress updates, and both he and Stephen pushed to try to finish everything by the end of July. Problems began when several items remained unfinished: work that should have wrapped up stalled, and he struggled to reach the company from August 2018 through January 2019. That delay prompted a small claims lawsuit, and he was awarded monetary compensation on 9-19-19. The company then reneged on the promise to pay and avoided further contact, a situation that Dayne had still been chasing as of 4-29-20. The lasting impression: crisp, one-day installations and careful crews up front, followed by months of silence and an unpaid court award that overshadowed the good workmanship.
Sharon began the process in early July—she inquired July 7 and called July 9 after getting no reply—and was initially promised a weekend install for a rushed, peak-season replacement. She didn’t qualify for the Hero program but accepted financing despite the price jumping to three times what she’d been quoted last season, reasoning that work by an HVAC-certified technician and new state-of-the-art equipment justified it. What followed felt chaotic: the promised weekend slipped to the following week, then shifted again and again. Early one morning a tech rang the doorbell at 6:58 a.m., waking her two small children, only to discover he’d been given the wrong parts; a warehouse mix-up meant the crew had to reorder components. A crane arrived another day and crews pulled the old system out, then announced they still didn’t have everything and would return the next morning. Several no-shows and late arrivals stretched the job across the week—parts were dropped off at 5:30 p.m. with a promise to return, technicians worked until 8–10 p.m. on multiple days, and the family ended up buying a portable A/C and living in the back room next to it while temperatures hit 115°F outside. In the end
Ricky Martin bought what he calls an $18,000 “high tech” home system and watched the project unravel into delays, conflicting explanations, and a product that didn’t work. He found the crew willing to start work without critical parts; when he pressed them, they promised the missing components would arrive the next day. The next day brought a new excuse — a warehouse problem — and when he told them to stop the job out of frustration, the part suddenly materialized. He ended up believing the company shuffled stories instead of owning the mistake. During the sale they also slipped in an optional extended warranty costing about $2,000 and told him it’s standard. He asked to remove it and had it taken off, pointing out the manufacturer already offers a 12-year warranty. Once installed, the system either shut off or blew hot air; technicians blamed motion sensors for “not sensing activity,” yet the unit continued to run warm air. He asked for the owner to call, but that call never came. Frustrated, he has refused to sign the certificate of completion and warned he’ll involve the state contractors board, his attorney, and the PACE finance company if the problems aren’t resolved. He’s
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 73
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Edgar Dia loved working with Menji and SaveCal from the start. He had an HVAC system and rooftop solar panels installed at his home, and the crews completed the work perfectly. What stood out most was Menji’s hands-on approach: he set clear expectations, stayed available whenever a random question popped up, always picked up the phone, and could communicate in fluent Spanish — a detail that made the whole process smoother. He walked away impressed by the responsiveness and workmanship and already plans to hire them again when he’s ready to replace his windows.
Omar chose Savecal to replace his roof and install solar panels on his Northern California home. He appreciated that the salesperson laid out prices and system options honestly, and the on-site workmanship initially appeared solid. But once installation began the experience shifted: he suspected Savecal brought in a third-party crew, and the job ended up leaving his roof damaged and a pile of trash on the front lawn that never got picked up despite his follow-ups. Because the company is new to the area, every question had to funnel back through that one salesperson, which stretched what should have been a straightforward process into more than seven steps and about seven months. Even now he remains stuck waiting for permits and final inspections, and responsiveness dropped noticeably after the sale closed. The standout takeaway: clear, honest sales conversations and generally good work can be undercut by slow permit handling, subcontractor handoffs, and unresolved post-installation damage and debris that linger for months.
Elvia Nevarez went into the project because she had been sold windows billed as a safer option — the kind that, if cracked, wouldn’t hurl dangerous shards — but she discovered a different product ended up on her house. She spent weeks trying to reach the installer and kept getting a busy signal when she called their business number. A lien showed up on her property taxes tied to the job, and she ultimately had to refinance her mortgage to remove that lien and pay the company off. When she checked the warranty route she was given, the listed site (www.diamondtierproducts.com) proved useless to her, which left her without the promised protection. On top of the major paperwork and payment headaches, the new trim is already coming loose. What lingers most for her is not the installation itself but the fallout: an unreachable company, a contested warranty, and the real cost of refinancing to clear a lien.
Milton hired the team to upgrade his attic insulation and handle work on his home's air conditioning and solar panels. They replaced the attic insulation quickly, and he walked away satisfied with the air conditioning and the new panels — he expects to save on his electricity bills. On top of the fast turnaround, he secured a rebate for the thermostat and the insulation they installed, which trimmed his upfront cost.
Bong Kim thanked Jason and Lanny after the pair finished work on his home — replacing windows, installing a new air conditioner, and putting in solar panels. He ended up with all three upgrades completed and walked away impressed by the quality of their work; simply put, they did a great job.
Gabriela Aghakian hired SaveCal to add solar panels and replace the windows on her house. She watched the crew manage the whole project—site planning, permits, installation—and appreciated that the company found a financing package that worked even though her credit wasn’t great. Nick ran the job day-to-day, smoothing scheduling and staying involved through completion. What stuck with her most was that SaveCal bundled the work, handled every step, and still secured financing that closed, leaving her with new panels and windows without the usual headache.
Adrienne Castillo worried a lot before her Save Cal solar install — she calls herself a natural worrier and had many questions after Tait walked her through the process. Right before bed she texted Tait expecting to wait until morning, but he replied immediately and they carried on a 30‑minute conversation that calmed her enough to finally sleep. The project hit a couple of hiccups along the way — life got in the way — but Tait kept up steady communication and saw the job through to completion. She left very happy and gave them five stars; what she remembers most is that late‑night, real‑time support that turned a restless night into peace of mind.
Robin chose SaveCal for a home solar installation and found the company’s customer service excellent. She appreciated a project manager who stayed attentive and diligent throughout the job, and a crew that moved efficiently without wasting time and produced solid workmanship. The lasting impression: a hands-on project manager paired with a fast, capable crew that kept the installation smooth and straightforward.
Veronica Davila entered a transaction with the company and ended up feeling ripped off. She came perilously close to losing her house and accused the team of being dishonest throughout the process. The experience left her convinced the situation went beyond a bad deal — it nearly threatened her ownership, and that risk is the detail she wants other buyers to remember.
Long-term Satisfaction
Recent customers rate SaveCal 4.6 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.