SaveCal reviews
• last updated FEB 26, 2026Loading map...
The Verdict
SaveCal's installation crews do solid work when they finally show up. We found 61 mentions of good workmanship, from clean window installations to careful HVAC work that left homes spotless. But getting to that point means navigating a mess of scheduling chaos and communication breakdowns. One homeowner waited seven months for permits and inspections after installation, another endured a week-long AC install in 115-degree heat because the warehouse kept sending wrong parts. The pattern repeats across hundreds of reviews: salespeople promise fast timelines, then projects stall for weeks while you chase down reps who have no update beyond
Reviews That Shaped Our Verdict
Dayne Navarro hired the company to replace HVAC equipment and swap out windows on his home. After a slow three-week start, the HVAC and window installations each happened in a single day, were executed neatly, and the crew took care to keep the house clean. Lanny phoned almost daily with progress updates, and both he and Stephen pushed to try to finish everything by the end of July. Problems began when several items remained unfinished: work that should have wrapped up stalled, and he struggled to reach the company from August 2018 through January 2019. That delay prompted a small claims lawsuit, and he was awarded monetary compensation on 9-19-19. The company then reneged on the promise to pay and avoided further contact, a situation that Dayne had still been chasing as of 4-29-20. The lasting impression: crisp, one-day installations and careful crews up front, followed by months of silence and an unpaid court award that overshadowed the good workmanship.
Sharon began the process in early July—she inquired July 7 and called July 9 after getting no reply—and was initially promised a weekend install for a rushed, peak-season replacement. She didn’t qualify for the Hero program but accepted financing despite the price jumping to three times what she’d been quoted last season, reasoning that work by an HVAC-certified technician and new state-of-the-art equipment justified it. What followed felt chaotic: the promised weekend slipped to the following week, then shifted again and again. Early one morning a tech rang the doorbell at 6:58 a.m., waking her two small children, only to discover he’d been given the wrong parts; a warehouse mix-up meant the crew had to reorder components. A crane arrived another day and crews pulled the old system out, then announced they still didn’t have everything and would return the next morning. Several no-shows and late arrivals stretched the job across the week—parts were dropped off at 5:30 p.m. with a promise to return, technicians worked until 8–10 p.m. on multiple days, and the family ended up buying a portable A/C and living in the back room next to it while temperatures hit 115°F outside. In the end
Ricky Martin bought what he calls an $18,000 “high tech” home system and watched the project unravel into delays, conflicting explanations, and a product that didn’t work. He found the crew willing to start work without critical parts; when he pressed them, they promised the missing components would arrive the next day. The next day brought a new excuse — a warehouse problem — and when he told them to stop the job out of frustration, the part suddenly materialized. He ended up believing the company shuffled stories instead of owning the mistake. During the sale they also slipped in an optional extended warranty costing about $2,000 and told him it’s standard. He asked to remove it and had it taken off, pointing out the manufacturer already offers a 12-year warranty. Once installed, the system either shut off or blew hot air; technicians blamed motion sensors for “not sensing activity,” yet the unit continued to run warm air. He asked for the owner to call, but that call never came. Frustrated, he has refused to sign the certificate of completion and warned he’ll involve the state contractors board, his attorney, and the PACE finance company if the problems aren’t resolved. He’s
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 73
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Elvia Nevarez went into the project because she had been sold windows billed as a safer option — the kind that, if cracked, wouldn’t hurl dangerous shards — but she discovered a different product ended up on her house. She spent weeks trying to reach the installer and kept getting a busy signal when she called their business number. A lien showed up on her property taxes tied to the job, and she ultimately had to refinance her mortgage to remove that lien and pay the company off. When she checked the warranty route she was given, the listed site (www.diamondtierproducts.com) proved useless to her, which left her without the promised protection. On top of the major paperwork and payment headaches, the new trim is already coming loose. What lingers most for her is not the installation itself but the fallout: an unreachable company, a contested warranty, and the real cost of refinancing to clear a lien.
Edgar Dia loved working with Menji and SaveCal from the start. He had an HVAC system and rooftop solar panels installed at his home, and the crews completed the work perfectly. What stood out most was Menji’s hands-on approach: he set clear expectations, stayed available whenever a random question popped up, always picked up the phone, and could communicate in fluent Spanish — a detail that made the whole process smoother. He walked away impressed by the responsiveness and workmanship and already plans to hire them again when he’s ready to replace his windows.
Omar chose Savecal to replace his roof and install solar panels on his Northern California home. He appreciated that the salesperson laid out prices and system options honestly, and the on-site workmanship initially appeared solid. But once installation began the experience shifted: he suspected Savecal brought in a third-party crew, and the job ended up leaving his roof damaged and a pile of trash on the front lawn that never got picked up despite his follow-ups. Because the company is new to the area, every question had to funnel back through that one salesperson, which stretched what should have been a straightforward process into more than seven steps and about seven months. Even now he remains stuck waiting for permits and final inspections, and responsiveness dropped noticeably after the sale closed. The standout takeaway: clear, honest sales conversations and generally good work can be undercut by slow permit handling, subcontractor handoffs, and unresolved post-installation damage and debris that linger for months.