33Trust Score
WattBot

SCC Solar Energy reviews

/ NATIONAL
SCC Solar Energy
28 Reviews • 4 Locations 3,724 Data Points Processed

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The Verdict

SCC Solar appears to have abandoned its customers. We analyzed dozens of reviews and found a pattern that should alarm any homeowner: 12 reviewers describe identical post-installation nightmares, from ignored warranty claims to alleged fraud. One customer paid in full, only to discover the company never paid its supplier, forcing the homeowner to hire an attorney when a lien was filed on their house. Another logged 20 unanswered messages after their system underperformed, waiting months for a promised production analysis that never came. The through-line in every negative review is the same: after installation, the company stops responding. Multiple reviewers report filing complaints with the state licensing board. We found no mention of follow-up support anywhere in the data. The few positive reviews all date from the installation phase, before problems emerged. (The irony: those early reviewers praised the speed. Turns out speed is easy when you skip the follow-through.)

Do not hire this company. If you're looking for an installer who will still answer the phone a year from now, SCC Solar's track record suggests you'll be on your own the moment something goes wrong.

Reviews That Shaped Our Verdict

Jeff Smith
GoogleNov 14, 2017

Jeff hired SCC to install solar panels on his home; the actual installation went smoothly and he paid SCC the full amount on time. About a month later he received a notice from the distributor, CED, saying they still hadn’t been paid. He called SCC, was told it would be handled, and discovered instead that SCC never paid CED. CED filed a lien on his house and then sued him for the money SCC owed. When he pushed SCC to resolve it, the company refused, so he hired an attorney and filed suit against SCC. The day after he filed that lawsuit, SCC finally paid CED. He walked away extremely disappointed — left to deal with a lien, legal fees and stress that only ended when legal action forced the payment the installer had neglected.

Verified CustomerLong-term CustomerUnfair
Jeff Darling
GoogleAug 16, 2017

Jeff Darling started with a positive experience: the contract and installation of his home solar system went smoothly, and the company was responsive during the first year. After that first year the system produced far less than expected, and he ended up with a hefty electric bill. In March he spoke with Robert, who promised to perform an analysis, reimburse lost production, and add panels if necessary to restore output. By August he had left at least 20 messages and could not get a callback from Robert or anyone at the company. The system still underperforms, the extra utility costs remain his responsibility, and the promised analysis and payment never materialized. The most lasting detail from his experience is the unanswered commitment to fix the shortfall — a promised reimbursement and upgrade that never arrived.

Verified CustomerLong-term CustomerUnfair
Richard M.
YelpJun 25, 2019

Richard hired Robert to install a rooftop solar system on his home; Robert came across as engaging and his crew completed the job faster than expected, with clear expertise. A few months later a component failed and he reached out to Robert by email and voicemail but received no response. He dug into online reviews on Yelp and found many complaints echoing his experience. After sending a registered letter and still getting silence, he wrote to the licensing board and discovered others had already complained. He notified Enphase, the system manufacturer, and they shipped the replacement part by FedEx. With Robert unresponsive about an install date, he contacted an installer recommended by Enphase, who replied immediately and not only installed the part but finished wiring that had been left incomplete. The memorable detail: the manufacturer and a different contractor had to step in to fix a failed part and sloppy wiring because the original installer wouldn’t follow up.

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Google
24 Reviews · 1 Location
2.5/5
Yelp
3 Reviews · 1 Location
1.0/5
BBB
1 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
1.8/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
1.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A

How We Got To Trust Score 33

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating: NR

Poor BBB standing. Significant complaints.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Jeff Darling
GoogleAug 16, 2017

Jeff Darling started with a positive experience: the contract and installation of his home solar system went smoothly, and the company was responsive during the first year. After that first year the system produced far less than expected, and he ended up with a hefty electric bill. In March he spoke with Robert, who promised to perform an analysis, reimburse lost production, and add panels if necessary to restore output. By August he had left at least 20 messages and could not get a callback from Robert or anyone at the company. The system still underperforms, the extra utility costs remain his responsibility, and the promised analysis and payment never materialized. The most lasting detail from his experience is the unanswered commitment to fix the shortfall — a promised reimbursement and upgrade that never arrived.

NegativeVerified CustomerLong-term CustomerUnfair
Tito
GoogleMay 15, 2020

Tito hired the company to install a 26-panel solar system on his home for just over $22,000 and ended up with an unfinished project and a lot of unresolved issues. The crew never completed the installation fully, missed promises laid out in the contract, and — in a disturbing move — forfeited his signature to the lending bank so they could get paid. He kept documents to back that up, then found the company and the owner unresponsive when he called for answers. As if that weren’t enough, his inverter burned out and the company vanished, leaving him without repairs or support. With a busy life, he never pursued legal action, but the image that stuck with him was a partially completed, $22,000, 26-panel system and a dead inverter with no one left to fix it.

NegativeVerified CustomerLong-term Customer
Richard M.
YelpJun 25, 2019

Richard hired Robert to install a rooftop solar system on his home; Robert came across as engaging and his crew completed the job faster than expected, with clear expertise. A few months later a component failed and he reached out to Robert by email and voicemail but received no response. He dug into online reviews on Yelp and found many complaints echoing his experience. After sending a registered letter and still getting silence, he wrote to the licensing board and discovered others had already complained. He notified Enphase, the system manufacturer, and they shipped the replacement part by FedEx. With Robert unresponsive about an install date, he contacted an installer recommended by Enphase, who replied immediately and not only installed the part but finished wiring that had been left incomplete. The memorable detail: the manufacturer and a different contractor had to step in to fix a failed part and sloppy wiring because the original installer wouldn’t follow up.

NegativeVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction