99
Trust
Score
WattBot

Shoreline Solar reviews

CONNECTICUT / CT
Shoreline Solar
71 Reviews • 1 Location 9,443 Data Points Processed

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The Verdict

Shoreline Solar will treat your roof like their own. We analyzed customer feedback and found zero complaints about workmanship, zero complaints about follow-up support, and zero complaints about how the sales process was handled. One homeowner delayed their review for months just to confirm the system performed as promised, then reported their first electric bill came in at exactly $0 after previously paying over $400 some months. Another watched the install crew spend hours routing conduit through an attic to keep visible wiring minimal, noting the team had "as much OCD as I do." Reviews show 51 mentions of flawless project management and 40 mentions of post-installation support that stayed responsive long after the check cleared. We found one case where a wire failed weeks after install, and the crew was back within two days to fix it. If you've avoided solar because you fear a sloppy roof job or a company that disappears after install, this is the team that runs conduit like they're wiring their own house.

If you want the cheapest quote in town, keep shopping. But if you want an installer who'll come back two days after a wire fails and who hides conduit like it's a personal mission, the slightly higher price is worth it.

3 Stories That Stood Out

1. Ryan B
Google | Dec 8, 2025 |

Ryan began shopping for solar in early August and decided on a system with Shoreline by late August; permission to operate came through in early December. He approached the project worried about roof penetrations and ugly conduit runs, but discovered in his first call with Omar that panel mounts and entry points have changed—new brackets and watertight seals would keep the roof intact and inspection-friendly. That early technical walk-through, and Omar’s patient layout work to maximize roof and sun exposure, built the confidence to move forward. On installation day he was floored by the crew’s attention to detail. Technicians treated the job almost obsessively: conduit was tucked away with care, attic runs were bridged slowly and deliberately, and Carlos walked him through each step beforehand so nothing felt mysterious. Lorena kept him updated throughout and pushed Eversource when permits and approvals needed action. A few days after hardware installation Greg returned to set up the Envoy and show how to monitor the microinverters and individual panels, leaving Ryan comfortable with the system’s performance tools. When a minor wiring issue caused one section to shut down after a

2. Amy Johansson
Google | Jul 15, 2025 |

Amy began the process after a frustrating run-in with another solar company that quoted a high monthly payment and then stopped returning calls. She connected with Shoreline Solar and discovered a level of education and customer service that felt hands-on: Omar and his team treated the house and yard with respect, and the electricians and panel installers worked together smoothly. Her husband had been on the fence, but he changed his mind after Garrett Pierpont and Omar collaborated with him on the best panel locations for their roof. The concrete payoff arrived quickly — their first EverSource bill came back $0, letting them run central air without the $400-plus bills they used to see — a clear, tangible result that sealed the decision.

3. Sherrie Sawchuk
Google | Mar 27, 2025 |

Sherrie Sawchuk shopped around and collected multiple quotes before settling on a provider — she never felt comfortable with any of the other options. She discovered Shoreline actually listened and worked with her, and they kept her informed at every step of the process. Because of that clear communication and collaboration, she activated the system today. The detail that stands out for future buyers: a company that listened through the whole process and delivered a live system.

Platforms Monitored

Google
66 Reviews · 1 Location
5.0/5
EnergySage
5 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 99

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Ryan B
Google | Dec 8, 2025 |

Ryan began shopping for solar in early August and decided on a system with Shoreline by late August; permission to operate came through in early December. He approached the project worried about roof penetrations and ugly conduit runs, but discovered in his first call with Omar that panel mounts and entry points have changed—new brackets and watertight seals would keep the roof intact and inspection-friendly. That early technical walk-through, and Omar’s patient layout work to maximize roof and sun exposure, built the confidence to move forward. On installation day he was floored by the crew’s attention to detail. Technicians treated the job almost obsessively: conduit was tucked away with care, attic runs were bridged slowly and deliberately, and Carlos walked him through each step beforehand so nothing felt mysterious. Lorena kept him updated throughout and pushed Eversource when permits and approvals needed action. A few days after hardware installation Greg returned to set up the Envoy and show how to monitor the microinverters and individual panels, leaving Ryan comfortable with the system’s performance tools. When a minor wiring issue caused one section to shut down after a

2. Muhammed
Google | Oct 31, 2025 |

Muhammed connected with Kemal when he decided to add solar to his home, and Kemal guided him through every question so the whole process felt straightforward. The installation team finished quickly and professionally, and he began noticing a reduction in his energy bill shortly after. What stood out most was having one knowledgeable point of contact who smoothed the process and a fast, clean install that actually started saving him money right away.

3. Michael Cruess
Google | Oct 8, 2025 |

Michael Cruess was referred to Shoreline Solar in Hamden, CT to have panels installed on his home, and the project unfolded with steady, hands-on communication. He found the team easy to work with: Omar and his crew arrived on time, worked professionally and left the site clean. They kept him updated about timing and next steps, stayed in touch after the install, and saw the job through to activating the system. He walked away reassured that Omar would be available if any questions or issues came up — the consistent follow-through from first contact to switch-on was what stood out.

02

1. Alfred Baci
Google | Oct 31, 2025 |

Alfred Baci hired Shoreline Solar and walked away impressed by how smoothly the project moved from design to installation. He found everyone he worked with—both the design team and the installers—consistently professional, which turned the whole process into an unexpectedly pleasant experience. The standout detail was that continuity: the teams coordinated well enough that the job never felt disjointed. That seamless handoff between design and installation is the memory that lingers most for him.

2. Arlene D Painter
Google | Sep 30, 2025 |

Arlene D Painter discovered squirrels had been nesting beneath her rooftop solar panels. Shoreline Solar cleared out the nests, gave the panels a thorough wash, and installed a "critter guard" to prevent future nests. She watched a neat, professional crew leave the roof tidy and ended up with clean, protected panels. The detail that stuck was the low-profile guard along the panel edges — a simple, visible fix that turned an ongoing nuisance into a one-time service call.

3. Antonio Liguori
Google | Sep 25, 2025 |

Antonio Liguori hired Garret P. and Omar’s team for a solar project and found them exceptional from start to finish. He experienced fast, clear answers to every question and — most notably — the crew reached out proactively with regular status updates instead of waiting for him to call. That level of communication turned what can be a stressful installation into a smooth process, and he ended up very happy with his choice of provider.

03

1. Rich Higham
Google | Nov 4, 2025 |

Rich ran into a problem with his solar system, and Greg came out to sort it. He fixed the fault, walked him through what had caused it, and left him with clear steps to follow if the same issue returns. Greg answered every question and stayed patient and helpful throughout, so Rich walked away knowing both the solution and how to handle a repeat problem.

2. James DeRosa
Google | Aug 19, 2025 |

James DeRosa was first contacted by Sunrun, which promised he wouldn’t find a better deal. He called Mystic Solar instead and discovered a clearer value: higher-output panels, a system expected to produce more power, and a lower monthly payment. The crew showed up friendly and professional, completed the rooftop install in a single day, and left him with no headaches. An inspection is already scheduled for tomorrow, so the transition feels swift and tidy. What stands out most is how quickly and smoothly everything moved from phone call to finished install—practical savings plus a one-day turnaround.

3. David Grimes
Google | Jul 30, 2025 |

David Grimes found Shoreline through Kile, a solar broker, when he decided to add rooftop panels to his house. He worried up front about how the installation would look and wanted the finished job to be neat and unobtrusive. Shoreline kept him informed and transparent from the start, and the crew ran all the conduit discreetly so the array looks tidy and well integrated with the roof. He ended up very happy with the results and is pleased to be nearly rid of his utility provider — the thing that will stick with him is how clean and professional the rooftop work looked.

Long-term Satisfaction

Recent customers rate Shoreline Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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