Sierra Roofing and Solar reviews

Malcolm Humphrey has called on Chris and Sierra Roofing for multiple projects over the years. He entrusted them with a complete replacement of his standing-seam metal roof and kept turning to the same crew when questions about adding solar came up. The throughline — reliable workmanship on a major roof job and ongoing, practical help with solar decisions — is what made him keep coming back.

After seeing the company's work on his HOA project a year or two earlier, Douglas chose Sierra Roofing and Solar for a full roof replacement on his home. The crew installed the roof and, at the end of each workday, left the area spotless — a consistency he appreciated. Chris ran the project smoothly, and Gianna kept him informed before, during and after the installation. His standout takeaway: solid workmanship combined with daily cleanup and steady communication made the whole process unexpectedly easy.

Three years after Sierra Roofing and Solar put panels on her Spanish tile roof, Lisa called them when heavy California rains produced a leak. She found the company responsive: they came out, offered a fair price, and returned on the scheduled day to complete the repairs. She plans to confirm everything holds up after the next storm, but for now she’s pleased that the same crew who did the solar work handled the roof issue quickly and without fuss.

Gary had Sierra Roofing install two roofs on his home, the latest being a tile roof completed about two years ago that still draws compliments. When painters and stucco workers on the front of the house accidentally cracked a couple of tiles, he remembered Sierra had told him to call if anything like that happened and that they would come fix it. He called, Mark came out — pleasant and straightforward — and promised to send a crew in a couple of days. The crew arrived on schedule, used the extra tiles Gary had kept from the original job, replaced 14 broken tiles, hauled away the debris, and left the roof neat. The whole repair took about an hour and was done at no cost, which is what made the experience stand out: a quick, tidy fix that honored the original promise and required no hassle for the homeowner.

Chris O. hired Sierra Roofing to replace broken gutters on his home and was met with a prompt, reasonable, and accurate estimate to start. The crew completed the gutter replacement cleanly and professionally. A year later the owner happened to drive by, spotted a different gutter sagging, and called to say he'd send someone to fix it; the repair was completed and Chris wasn't charged. What lingered for him was the unexpected, hands-on follow-up — the owner’s willingness to correct an unrelated issue a year after the job at no cost — a level of service that made the whole experience memorable.

Jeannie C. has relied on Sierra Roofing for three years, and the moment that crystallized her trust came during a stretch of heavy rain this year. When new, serious leaks showed up, she called in the morning and the crew arrived that same day to stop the problem — not a band‑aid, but a prompt fix that let her avoid further damage. Over those three years she discovered a team that follows through from the first phone call to project completion, keeps commitments, and charges reasonable rates. She also appreciated that they stayed practical about repairs, doing only what was necessary instead of pushing pricier alternatives. What stayed with her most was that same‑day emergency response paired with a clear reluctance to recommend unnecessary work.

Kun Ouyang returned to Robert eight years after their first installation, and this time he again relied on Robert’s expertise. He found Robert consistently professional throughout the project, so he picked the same person for a second job. The memorable detail is the continuity — the same professional handling both jobs across an eight-year span, which clearly mattered to Kun.

Jeff hired Sierra Roofing and Solar to redo his roof and add solar panels to his house. He watched Saeng take charge of the roofing crew; they replaced the roof cleanly, stayed in regular, helpful contact, and left him very satisfied with the outcome — getting Saeng to oversee the job felt like a real advantage. The solar installation itself went smoothly and the project manager Alex came across as personable, but Alex missed a few steps and stretched the alarm-system work out by several weeks. Now that the final pieces are finished, he’s waiting for the next PG&E bill, which should show a sharp drop in charges.

Charles H. had Sierra perform roof maintenance on his house a year ago. When he contacted them recently to arrange gutter work, several calls over several days only reached an answering service and nobody returned his calls. He found that lack of follow-up very unprofessional — the repeated attempts that produced no callback is the detail that stuck with him.