Sigora Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sigora Solar has a serious post-installation problem. One homeowner watched a working system die completely in 2024 and spent months leaving unanswered voicemails with an answering service, never reaching a real Sigora rep. Another signed in April 2021, endured a 25% output miscalculation by the sales rep, four months of permitting delays, two failed city inspections, three broken panels that took six months to address, and received a sales text hawking solar while the company still hadn't activated the system. We found 19 reviews describing unresponsive warranty support, often stretching months with no contact. Three reviewers mentioned considering legal action after Sigora went silent on failed equipment. The installation crews earn praise for professionalism and efficiency, but that goodwill evaporates when the monitoring app shows flatlined production and no one picks up the phone. If you value a warranty you can actually use, this track record is disqualifying.
If you're weighing Sigora Solar, know that multiple customers report systems failing within 2 to 3 years and the company becoming unreachable for months despite repeated warranty claims. The installations may go smoothly, but the post-sale support collapses when you need it most.
Reviews That Shaped Our Verdict
Yvonne H had a residential solar array put in back in 2020 and watched it perform well for roughly three years. Then the system stopped producing power and, ever since, she has been unable to reach the installer. She now suspects the company has gone out of business — there was no advance notice or explanation — leaving her with a nonworking system and no clear path to service or warranty support.
John had a residential solar system installed that performed well for a couple of years, but it failed completely last year. Since February he has called repeatedly, left messages and emailed, only to discover the company funnels calls through an answering service so he never reached a Sigora representative. After months of unanswered attempts, he expects he'll have to involve legal action — the image that sticks is a stack of messages and no direct contact with the installer.
Priscilla signed a contract at the end of April for a rooftop system on her home with a promised 4–6 week install, only to discover in May an automated email asking her to accept a revised contract that cut expected output by 25% with no personal explanation. She learned after a week of back-and-forth that the sales rep, Sam, had miscalculated roof shading, and what followed was almost two months of renegotiation punctuated by long stretches of unanswered emails. In the end she ended up paying the original price for roughly 12% less output, and the redesign forced permits to be reissued, adding more delay. Installation finally happened in August — about four months after signing — after multiple inaccurate install dates and repeated scheduling calls; a worker from Dominion even showed up unexpectedly and installers remained unmasked inside the house until she asked them to cover up. City inspection failed on two counts, requiring return visits, and immediately after install three panels failed to report to the monitoring system; when she raised the issue she was scolded for having the system turned on even though installers had left it that way and she was following emailed setup;
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 33
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating: B-
Mixed BBB standing. Some unresolved complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
dbh200166 has had an array on their home for five years and, until now, only ran into a few issues. Recently one panel stopped working even though it still falls under the system’s warranty. They tried contacting Sigora repeatedly over several months; each time the company promised to follow up but never did. Frustrated by the lack of response on a covered repair, they have reached the point of preparing legal action — the lasting image is a warranty that exists on paper but no timely company follow‑through.
Michael B started with a sales pitch in November 2021 and discovered what should have been a straightforward installation turned into a year-long struggle that still isn’t finished. He watched the project stretch past a year while communication and follow-through evaporated unless he chased the company down. When he did get responses, they produced excuses about whose responsibility a task was rather than solutions, and frequent staff turnover meant no one maintained continuity or honored what the sales team had promised. He also found that office phone numbers no longer connected and the company stopped replying to emails and text messages. Months after the original meetings, he remains waiting for promised items and the final completion of the project — the lasting image being unanswered calls and unfulfilled commitments from a job that began in November 2021.
Roy C bought a paid‑in‑full solar system for his home and later discovered he had overpaid by $20,000 because commissions were applied after installation. He also found that the system has never met the production percentage promised in the contract — not from year one onward. He reached out repeatedly for help and never heard back; every attempt to get the company to honor the agreement went unanswered. Calling the experience a complete betrayal, he blames Sigora Solar for taking payment and then abandoning service, and he remains waiting to hear from anyone at the company.