Sigora Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sigora Solar has effectively vanished on its customers. We found 52 reviews describing systems that stopped working after installation and a company that won't pick up the phone. One homeowner discovered their backup battery goes into standby mode below 45°F, rendering it useless on their 3,100-foot mountaintop for half the year. Sigora never disclosed the limitation or offered to fix it. Another paid full electricity bills for four months while waiting for a repair, then dealt with multi-week delays when their roof needed replacing, only to have the system fail again after reinstallation. The pattern is consistent across years: installations start fine, but the moment you need help, you're met with silence. We counted 16 reviews from people who called daily for weeks with zero callback. One couple didn't realize their system had been off for 33 months because a technician forgot to flip the switch back on. Sigora acknowledged the mistake but never compensated them for $27,000 worth of lost solar power. The company stopped responding to BBB complaints entirely and had its accreditation suspended.
If you sign with Sigora, you're gambling that nothing will ever go wrong. Based on the evidence, that's a losing bet. Look elsewhere.
Reviews That Shaped Our Verdict
Jsull started out impressed—Sigora was very available and answered every question during the installation on his home. Now, about three to four years later, they can’t get anyone to respond unless they’re asking for a new installation. He needs a roof replacement and must have the solar panels removed and later reinstalled, but multiple messages and service requests sent over the past month have gone unanswered. After referring several people to the company in the past, he now regrets those referrals; the lasting takeaway is that the team that was attentive at signup became effectively unreachable when routine service was needed years later.
Barbara invested $27,000 in a home solar system installed in 2018, expecting lower utility bills. In 2020 she asked Sigora Solar to send a serviceman to shift one panel away from an air vent that was pushing an odor into the attic. The technician moved the panel but shut the system’s switch off while working — and never flipped it back on. She discovered, to her shock, that the array had been off for 33 months. Neither the switch nor any instructions about operating the system had been made visible to the household, so nobody realized the panels weren’t producing power. The Sigora serviceman apologized when the problem came to light and called it a “sad situation,” but since then Barbara has spent four months calling Sigora and asking them to pay for the solar energy they lost. Each time she’s been told the issue will be escalated and someone will call back; no one has. Now she can’t get anyone to help when she calls. The striking detail here: a hidden switch left off by a technician turned a $27,000 installation into almost three years without solar production, and repeated requests for compensation and follow-up have gone unanswered.
Mad signed a contract with Sigora Home in May 2022 for a solar system with a Generac backup battery, and crews installed the equipment in August 2022. At the rooftop install technicians discovered the Generac backup inverter and battery weren’t functioning; a part was ordered but no timeline or details were shared. It took roughly three months to get the inverter running and about five months before the battery part was replaced, yet the battery repeatedly failed to provide backup during several outages. Only after those failures did technicians explain the indoor-rated battery automatically goes into standby below 45°F — a problem for a 3,100-foot mountaintop property that regularly dips under that temperature during fall, winter and early spring. Mad argues the site assessment should have led Sigora to specify an outdoor-rated system or to warn about the battery’s operating temperature so it could have been installed indoors. Repeated complaints to the company produced silence after April, and Sigora has not cooperated with requests for the monitoring-system details, leaving the homeowner unable to sell SRECs for all the energy the panels produce. Mad filed a BBB complaint and, C
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 37
Buyer Beware
Unauthorized Activities
1 report
Misleading Claims
6 reports
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Steven Presley handed Sigora an $8,000 deposit just over a year ago for battery backups to pair with solar panels he already had from another installer. He waited and kept trying every route he could think of — calls to the office, calls to mobile numbers, and emails — but never got a reply. Over the past year he sent at least 50 emails to roughly 15 different people at the company and repeatedly asked for his deposit back once Sigora could not fill the order, but every outreach went unanswered. In the end he was left without the batteries and without his money: $8,000 gone, dozens of contact attempts, about 15 staff contacted, and no response from the company.
Stephen has had his solar system since March 2019 and it has delivered the promised production with no problems since installation. He appreciated the ongoing reliability, but what stood out was the service: a company rep, Darius, stopped by his neighborhood, answered a couple of questions he had been wondering about, and then reached out to arrange a call from technical support. The hands-on visit and the arranged follow-up call are the detail he remembers most from the experience.
Jsull started out impressed—Sigora was very available and answered every question during the installation on his home. Now, about three to four years later, they can’t get anyone to respond unless they’re asking for a new installation. He needs a roof replacement and must have the solar panels removed and later reinstalled, but multiple messages and service requests sent over the past month have gone unanswered. After referring several people to the company in the past, he now regrets those referrals; the lasting takeaway is that the team that was attentive at signup became effectively unreachable when routine service was needed years later.