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Simple Power gets solar right for first-timers. We analyzed reviews from homeowners who had never installed panels before, and the pattern is clear: reps walk you through options without pushing a sale. One customer met with their rep several times over multiple months while the rep monitored their actual energy usage before recommending a system size. Another passed on solar initially, called back a year later when their roof started leaking, and got both a new roof and panels with no upfront cost. The company scores 4.9 out of 5 on sales conduct, anchored by 115 mentions of transparency and zero-pressure consultations. Installation crews finish most jobs in a single day, and 27 reviewers specifically praised the quality of the roof attachments and panel layout. The only documented failure involved a defective battery that multiple technicians couldn't diagnose. The customer had two other properties with Simple Power that worked fine, which made the runaround on the third system even more frustrating.
If you've avoided solar because past sales pitches felt like timeshare presentations, Simple Power is the antidote. Reps let you take months to decide, and they'll monitor your bills before sizing a system.
After moving into a new home, Misty Valdez and her husband met with Joel Hernandez several times as they explored switching their electricity over to solar. Joel took his time: he monitored their energy use for a couple of months, avoided any high-pressure sales tactics, and then walked them through options tailored to their lifestyle. Having had solar at a previous house with a different company, she noticed the contrast immediately — the process felt personal and attentive rather than rushed or transactional. The system has been in place for a few months, and everything Joel promised has been delivered. The detail that sticks is Joel’s willingness to wait and study their actual usage before recommending a plan, rather than pushing a one-size-fits-all pitch.
Cinthia’s home ended up with a solar setup that never really got off the ground. The trouble started with a defective battery, and even after several technicians made return visits, the system would fall back into failure within a day of them leaving. Along the way, the explanations never lined up: one crew blamed a system that had been badly undersized by the estimator, who has since quit, while others insisted the battery was still producing power even though the system readings showed otherwise. What made the experience sting more was that the company had already handled the solar work on her business and rental property without problems, so she expected that same level of follow-through at home. Instead, the house system was still not working and she felt the company was stretching things out until the warranty ran out rather than replacing the clearly bad battery.
Nicole H. moved forward with solar on her older, tile-roofed home with a lot of nervousness about the installation — and ended up pleasantly surprised. Jeremy Maas of Simple Power listened to every worry, walked her through the process, and stayed consistent and respectful from quote to finish, so she never felt left hanging. She valued how Jeremy anticipated roof issues: Simple Power came prepared to repair broken tiles and cover any incidental costs that popped up during the install. The crew from Kubbix removed a front-yard tree so panels wouldn’t be shaded, worked carefully on the aging roof, and laid out the modules in a pattern she describes as practically a piece of art. When a miscommunication left the electrician’s work unfinished, Jeremy moved fast and had a replacement out within days to correct it — he pushed until the whole system was right. The result: a clean, worry-free installation and the relief of no longer paying $700+ a month to PG&E. The detail that lingered for her was Simple Power’s willingness to handle unexpected roof repairs and even tree removal, so buyers with older roofs can expect the company to tackle surprises rather than pass them along.
Passed screening
Passed screening
Poor BBB standing. Significant complaints.
Reviews were posted naturally over time.
Pepe Lopez installed a home solar system through Simple Power with Infinity Energy and has lived with it for just over a year. He found the team took care of his home throughout the process and patiently answered every question he raised. The detail that sets this experience apart was that patience and clear communication — that steady support is what he tells family and friends about when solar comes up. After a year of reliable operation, the combination of dependable performance and attentive service is the takeaway he keeps returning to.
Deleila Iotamo hired Toby Taylor to add solar to her first home a year ago. She discovered the project’s real advantage wasn’t just the equipment but Toby’s clear communication and steady reliability, which kept the process simple and low-stress. A year in, the system has proven to be one of her best investments, delivering dependable performance and the kind of follow-through that made the upgrade feel worry-free. The detail she keeps pointing to is those timely updates and consistent reliability — the thing that turned a big decision into a smooth outcome.
After a year of persistent follow-up from Simple Power representative William Booth, Cris Vasquez decided to move forward with the company. He discovered William was highly knowledgeable about the work and kept him informed throughout the process, providing regular updates. The combination of persistence, expertise, and clear communication left him glad he chose Simple Power; he plans to recommend them to family and friends and singled out William as awesome.
Juan Rosales was buying solar for the first time and, after comparing several companies, chose Simple Power. He ended up with a smooth installation handled by Steven and his assistant, who combined friendliness with clear technical know-how and professional workmanship. The owner, Toby, stayed engaged from the initial conversations through completion, and the team kept the process straightforward. He left most impressed by the owner’s hands-on involvement and by how the installers paired warmth with expertise — a combination that made a first-time buyer feel confident.
Guillermo Campos had an inverter stop working on his home solar setup and called in Ricardo from Simple Power to replace it. The first replacement failed after about two weeks, and Ricardo handled the issue directly with the manufacturer and secured another unit. He showed up on time, answered every question, and walked him through setting up the monitoring app so the system would be easy to check. What stuck with him was Ricardo’s persistence with the manufacturer and the hands-on app walkthrough — practical, problem-focused help that kept the system running.
Michael Grayson worked with Toby Taylor at Simple Power to put solar panels on his home, and Toby’s hands-on involvement became the defining part of the experience. From the initial consultation through the final installation, the team moved through each step professionally and efficiently, keeping him informed and comfortable along the way. He ended up with high-quality panels and meticulous craftsmanship, and the system’s performance delivered a surprisingly large drop in his energy bills. What he remembers most is the personal attention—Toby stayed involved enough to turn a technical project into a straightforward process, with the lower monthly bills proving the outcome.
Esmeralda Romo met Elizabeth Medrano from Simple Solar when Elizabeth knocked on her door, and she almost shut it — she had been skeptical about putting solar on her home. Elizabeth took a different tack: she focused on how Esmeralda could save money instead of delivering a hard sell, answered every question, and walked her through the details of the NEM 2.0 program. Because of that clear, consultative approach, Esmeralda moved forward with the installation and is now enjoying lower bills under NEM 2.0. What stood out most was Elizabeth’s follow-through — she continued to help and support Esmeralda after the panels were installed. The memorable takeaway: open the door if Elizabeth comes by — honest guidance and reliable post-install support made the difference for Esmeralda.
Michael Ingram was considering solar for his house when Matt Evans visited and patiently walked him through how the whole system works. He discovered Matt was consistently professional and polite, answering every question and pointing out features about solar he hadn’t known. Matt then handled the installation, which came together neatly and looked very good. Now he’s already saving money on energy and he thanked Matt Evans for guiding him through both the education and the installation. What stood out most was the extra level of explanation Matt provided — that clarity made the project straightforward and the payoff tangible.
thegrafxguy FPV ended up with noticeably lower electric bills after working with Simple Power and a rep named Mayzie. On a home feeling the squeeze of intensifying summer heat waves, putting solar on the roof made a real dent in what he pays. He appreciated Mayzie’s help getting everything set up and is already saving a lot of money. The detail that sticks: the rooftop system began cutting his summer electricity costs right away.
Long-term satisfaction for Simple Power holds steady at 5.0 ★. This is better than 84% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.