Simplicity Solar reviews

Saren worked with Andrew Menard and his team on a solar installation and found their ongoing communication to be the standout part of the experience. They proved consistently informative and friendly, answering questions and staying in touch through every step of the process — and continuing follow-up even after the panels were installed. That persistent post-installation contact left them confident the team wouldn’t disappear once the job was done.

Jo Vasquez began the day with Brandon McKinney stopping by to check on their solar system, and appreciated that level of follow-up. They also valued Alex and Sonny taking time to walk them through every question and guide the project from start to finish. A separate installation crew handled the panels with kindness, efficiency and clear organization — and even cleaned up the site when they were done. The detail that stuck with them was the team's responsiveness and how tidy and professional the installers were after the job.

Michael Kern was facing average electricity bills of about $560 a month and wanted a way to lower that expense. A young representative named Darsh stopped by his house to walk through their options; Darsh answered every question, stayed professional without any pressure, and made the proposal easy to understand — a welcome change from the usual sales pitch. Convinced by that approach, he decided to move forward and locked in a set monthly payment of $289 while they wait for the system to be installed. What stuck with him most was Darsh’s non-pushy professionalism, and he plans to recommend Darsh to all his friends and family.

Cameron Smith moved forward with a solar install and discovered that the difference-maker was Gabriel. He relied on Gabriel to answer every question and to guide the process from start to finish, handling the details so Cameron didn’t have to chase anything down. Gabriel stayed available and dependable throughout the timeline, creating a straightforward, low-stress experience. If a buyer wants someone who will actually show up and be reachable, ask for Gabriel.

Rebecca awarded five stars after a mostly speedy installation. She encountered a few minor bobbles along the way, but the crew corrected each one promptly as soon as she flagged them. The memorable detail: small issues were handled fast, so the quick follow-up left the job feeling efficient rather than frustrating.

Natasha Rodriquez went into the process expecting a straightforward solar installation: she signed an initial contract for a system, then accepted a follow-up offer from Simplicity for the same work at a lower price and signed that agreement in good faith. After that, the company backed away—refusing to honor the second contract and calling it void without giving a clear explanation or taking responsibility. From there she ran into the classic runaround: phone calls and emails ignored or answered with vague excuses, and no one willing to provide a concrete resolution. What lingers is the signed lower-price contract that Simplicity treats as if it never existed; instead of the honesty and transparency she expected from a clean-energy provider, she felt misled and taken advantage of by what came across as a bait-and-switch.

Michael brought Andrew to his house to talk through solar options and the nuts-and-bolts of how the system would work. He discovered a clear, thorough walkthrough: Andrew explained the technology in plain language, answered every question without rushing, and kept in steady contact — following up at each stage so Michael always knew what was happening. The detail that stood out was that consistent follow-through; it turned a technical conversation into a guided process rather than a one-off sales pitch.

Melina was shopping for a residential solar setup and met a salesperson who immediately stood out for being unusually honest and personable. She worked with Darsh at Simplicity, and he listened to their household needs, tailored the proposal accordingly, and never pushed unnecessary panels. Because the process felt consultative rather than salesy, she moved forward with the installation and came away very satisfied with the choice. What lingered most was that the rep catered to what they actually needed instead of trying to force a bigger sale.

Patrica Atkinson hired the company for a home solar installation with batteries and ended up with a string of safety and communication failures. It began with unannounced deliveries — one driver showed up in the dark in an unmarked vehicle, entered the property unexpectedly, and nearly caused an injury. She discovered the crew had not followed promises about where the batteries would go, and language barriers made it impossible to communicate with the installers on site. The crew also destroyed about $120 worth of plants, left trash and 2–3 inch screws scattered around the yard and driveway (some falling off the roof), and broke a window without telling anyone. After that, the original salesman stopped answering calls and texts, and the account manager, Lillian Frausto, stopped responding as well. With nobody returning calls, she still has no clarity on who will handle the utility switchover or when the power company work will be completed. The most lasting image she shares: a property littered with long screws and a broken window, and no company contact to fix it.