Skyline Smart Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Skyline Smart Energy is not worth the risk. We analyzed nearly a hundred reviews and found a company with a troubling split: slick sales and occasional good installs on one side, chronic failures and broken promises on the other. One homeowner paid 18 months of bills for panels that produced nothing, waiting a year and a half for a tech to show up. Another signed for both panels and a sunroom renovation, then watched crews abandon the job mid-construction with no permits and the room left unfinished. Post-sale support scores the lowest of any metric we track (2.5), and 14 reviewers describe delays stretching past a year, systems left nonfunctional, and customer service that vanishes once the contract is signed. We did find 17 reviewers who praised fast installs and lower bills, but the pattern is clear: when things go wrong here, you're on your own. If you want an installer who'll still answer the phone six months after activation, keep looking.
If you're willing to gamble on whether your system will work and whether the company will stick around to fix it, you might get lucky. But with post-sale support this weak and delays this common, the smarter move is to find an installer with a track record of finishing what they start.
Reviews That Shaped Our Verdict
Natalie Esparza hired the company to put solar panels on her home and watched the project fall apart from the outset. The system took months to be connected, kicked into life for roughly a month, then stopped producing. She waited 18 months before a technician finally came out to address the problem. During that stretch she continued to pay for the nonworking panels and saw her Edison bills climb on top of those payments. What started as an effort to cut energy costs instead resulted in roughly 18 months of utility charges and panel payments that effectively doubled what she expected to pay.
Three years ago Norma Guevara went with a Tesla solar system and ended up still getting a $3,400 Edison bill because the panels never produced what she needed. She discovered Tesla used third-party installers and the setup simply underperformed. Skyline stepped in; Judith walked her through why the original system failed, removed the underperforming Tesla panels, and designed and installed a new system sized for her recently renovated backyard and pool. Judith recommended adding batteries and extra panels to offset the pool’s future energy needs and explained the options clearly so she didn’t have to take out another loan. She regained confidence in solar after feeling hopeless, and what stuck with her was that Skyline replaced a bad install with a tailored solution that met her new load without forcing more financing.
Arcelia C usually ignores door-to-door salespeople, but one evening a persistent rep managed to get her husband to listen and even examined their electric bill to promise big savings. He looked over their 28-year-old, dilapidated sunroom and proposed an all-in deal: renovate the room and install panels so the panels wouldn’t show, roll both into a single loan, and deliver the whole package within their budget. He pushed for an immediate yes, called repeatedly when they asked to think it over, and after checking the company’s mostly positive online reviews they signed a solar contract and arranged a lender on Jan 8, 2024 — though Arcelia still had unanswered questions about the paperwork. Four months passed with little communication until a crew arrived, tore down the old room and put up a new room and roof — but the work began and ended badly: no permits were pulled, construction remained unfinished, and what was built did not meet code. She ended up with an incomplete, unpermitted sunroom and an almost impossible path to get the promised fixes or accountability — the unpermitted rebuild is the detail that will stick with them.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 54
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating: B
Mixed BBB standing. Some unresolved complaints.
Unnatural Review Patterns
Some periods had unusually high review activity.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Three years ago Norma Guevara went with a Tesla solar system and ended up still getting a $3,400 Edison bill because the panels never produced what she needed. She discovered Tesla used third-party installers and the setup simply underperformed. Skyline stepped in; Judith walked her through why the original system failed, removed the underperforming Tesla panels, and designed and installed a new system sized for her recently renovated backyard and pool. Judith recommended adding batteries and extra panels to offset the pool’s future energy needs and explained the options clearly so she didn’t have to take out another loan. She regained confidence in solar after feeling hopeless, and what stuck with her was that Skyline replaced a bad install with a tailored solution that met her new load without forcing more financing.
Angel began a solar installation in 2023 and, after a technician tried to partially hook up the system, ended up with half his house without electricity. The company pointed to city permits as the reason for the delay, but he found the real cause was a change of ownership that has stretched the project into nearly three years of hold-ups. Two weeks after the power cut nothing had been repaired; his pool filters couldn’t run, the water went bad, and the family suffered ongoing inconvenience. When he attempted to cancel the contract the company threatened legal action for breaching the agreement. The detail that lingered most: a failed partial connection that left the home with no power on one side and ruined the pool.
Fred T runs a solar sales team and for the past couple of years turned to Skyline Smart Energy to handle installations for his clients. He found their process dependable and, across more than 200 customer installs, experienced no complaints. He encountered the occasional construction hiccup—nothing unusual for field work—but after working with three other installers none matched Skyline’s consistency and quality of workmanship. What kept him coming back was simple and concrete: reliable, low‑issue installations at scale, so his customers stayed satisfied.