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Smit's handles the basics reliably, but you won't find cutting-edge tech or boutique customer experiences here. We analyzed reviews spanning a decade and found zero complaints about workmanship, which is rare in solar and HVAC. One customer described calling on New Year's Day about a wind-damaged panel and getting it replaced under warranty immediately. Another avoided a $16,000 system replacement after their tech found a simple blockage that two other companies had missed. What stands out most is longevity: 28 reviews mention clean jobsites, punctual techs, and straightforward quotes, and multiple customers have stuck with the company for 10-plus years. The maintenance program gets specific praise for consistency (you often get the same tech each visit), and owner Tim Murphy still answers service calls himself. One reviewer noted the company talked them out of adding a battery wall because the numbers didn't pencil out, even though it would've meant a sale. That kind of candor is harder to fake across dozens of reviews than a single glowing testimonial.
If you value a contractor who won't upsell unnecessary gear and employs techs who stay long enough to remember your system, Smit's is a solid pick. You may not get the fastest proposal turnaround or the sleekest monitoring app, but you'll get work that lasts and people who pick up the phone.
Garden had solar installed on her home several years ago and ended up with a system that still performs perfectly. The crew calculated exactly what she needed, handled the back-and-forth with PG&E, and showed up on the schedule they promised. When high winds broke a panel on New Year’s Day, they replaced it immediately under warranty — a holiday response that revealed how quickly they act. She now leans on them for heating and A/C maintenance too; they call each spring and fall to fit checks into her schedule and make sure everything is ready before the seasons change. They also take her calls about upgrades like adding a battery wall and give an honest, data-backed answer even when it doesn’t help their bottom line. What stayed with her most was the combination of punctual, reliable service and that same-day holiday replacement under warranty.
During a heat wave, Dowager watched her air conditioning quit cooling and fielded repeated warnings from others that she needed a $16,000 replacement. Her instinct said otherwise, so she called Smit’s — and they suspected a repair or blockage rather than a full system swap. Jack arrived, talked her through every diagnostic step, and quickly uncovered the common problem that everyone else had missed. The fix kept her older AC running well, spared her more sweltering days and the stress of figuring out whom to trust, and left her confident she won’t need a new system anytime soon. When replacement does become necessary, she plans to go straight back to Smit’s.
Gerry C. had turned to Smit’s H/A three times over 23 years — they installed his Lennox heater 23 years ago and his air conditioning 14 years ago — so when his heater stopped working for the first time in 23 years right after Christmas he reached for them. Unable to get through to Smit’s over the holiday weekend, he called another company, which sent a technician who was 95% sure the gas valve had failed and quoted an exorbitant price. When he finally reached Smit’s on Monday, the manager promised a much lower cost and sent out a technician who discovered the gas valve was fine; the real problem was a clogged condensation line. A second Smit’s tech repaired the condensation piping, the heater sprang back to life, and it has run without issue ever since. He found the manager and both technicians knowledgeable, professional and easy to get along with, and the final bill was far less than the other company’s estimate for an unnecessary valve replacement. The detail that stuck with him: Smit’s correctly diagnosed and fixed the actual issue, saving him a costly, unneeded repair.
Passed screening
Passed screening
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Some periods had unusually high review activity.
Dave Howard has relied on Smit's Solar Heat and Air Conditioning for decades on his home. Over that time they installed complete HVAC systems, fitted a 12k raised solar panel array, and handled many service calls. He found their work consistently honest and prompt, with competitive pricing and a level of integrity that kept bringing him back. The memorable takeaway: after long-term use and a major solar installation, he still trusts them for both big projects and routine service.
Garden had solar installed on her home several years ago and ended up with a system that still performs perfectly. The crew calculated exactly what she needed, handled the back-and-forth with PG&E, and showed up on the schedule they promised. When high winds broke a panel on New Year’s Day, they replaced it immediately under warranty — a holiday response that revealed how quickly they act. She now leans on them for heating and A/C maintenance too; they call each spring and fall to fit checks into her schedule and make sure everything is ready before the seasons change. They also take her calls about upgrades like adding a battery wall and give an honest, data-backed answer even when it doesn’t help their bottom line. What stayed with her most was the combination of punctual, reliable service and that same-day holiday replacement under warranty.
Bijou Baszt started her career in heating and air in Placerville and remembers Smit’s as a local competitor they would occasionally team up with on jobs. She has relied on Smit’s services for years and ultimately chose them to install a new HVAC system and solar panels on her home. The crew proved dependable and honest, and they took the time to walk her through any question about the solar system. What stuck with her was that combination of reliability and a willingness to explain the details — that steady, knowledgeable support made the whole project feel straightforward.
Don Cook has relied on Smits since 2002 to manage every major system in his home — heating, air conditioning, solar panels and a backup generator. He turned to them for both installations and ongoing maintenance, and they delivered consistent, attentive service and careful workmanship. The most memorable detail is the longevity: more than two decades of one company handling setup and upkeep across multiple systems, a steady, full‑service relationship he continues to use.
Since 2018 Aldrene has trusted Smit’s Solar Heating and Air Conditioning to equip her home with rooftop solar panels, a backup generator, and an indoor mini-split. The detail that stood out most was the crew’s care for the house: technicians showed up on time, worked efficiently and politely, always wore booties indoors and cleaned up thoroughly when the job was done. Whenever she reached out to Seth Hensley with a question or concern, she got a prompt, practical response, and she feels owner Tim Murphy and the team treat customers like neighbors rather than just accounts. That combination of tidy, dependable field crews plus direct access to a helpful contact is the specific reason she keeps relying on them.
John and Sue needed a new HVAC system for their home and chose to reconnect with Tim at Smit’s — someone John had worked with back in the 1980s. Tim walked them through modern electronics options and steered them toward HVAC components and controls that would integrate neatly with their existing solar setup. On install day, Smit’s foreman and crew arrived on time, worked courteously, tackled on-site problems as they came up, and finished the installation to a high standard. What stuck with them most was Tim’s ability to match contemporary HVAC electronics to the solar system, resulting in an integrated solution and a smooth, professional install.
Terri built her home in 2000 and picked SMIT's Heating and Air as the HVAC subcontractor during construction. She has relied on them ever since — 25 years of dependable service keeping the house warm in winter and cool in summer. Over that stretch they have continually earned her trust and her business, and she turns to them for solar work as well. After a quarter-century, they remain her first call when anything HVAC or solar needs attention.
Darlene Vogds has relied on Smit’s Solar Heating for more than 25 years for her home’s solar heating needs. Over that time she consistently received high-quality service and, most importantly, straightforward, honest information about repairs and options. The crew led by Seth stood out for professionalism and reliability. After a quarter-century of experience, the thing that stuck with her was the company’s honesty and a steady, top-notch team.
Sandra moved to Placerville in the 1990s and turned a five‑acre horse ranch into a llama breeding and training operation while keeping their daytime jobs. Their original cooling system was an unfamiliar swamp cooler that limped along until a service visit declared a full replacement necessary. At the next week’s home show she shopped several vendors and chose Smitt’s; the appointment was scheduled quickly and the project started without delay. What began as a routine upgrade turned into a major installation because the old unit sat under the house, the crawlspace was too shallow, and the mother‑in‑law apartment wasn’t tied into the existing system—so Smitt’s arranged for a huge crane to lift and mount the new equipment on the roof. She enrolled in Smitt’s maintenance program and values that every tech arrives on time, behaves professionally, and usually provides continuity from visit to visit—Jack handled service for a couple seasons, and now Jay does. Smitt’s steps in when glitches happen and rarely has to invent a workaround. The detail that sticks: when the job became complicated they didn’t cut corners—they brought in a crane—and the reliable, consistent service techs have made
Long-term satisfaction for Smit's Solar Heating & Air Conditioning holds steady at 5.0 ★. This is better than 76% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.