Sol-Up reviews

Hashim started digging into residential solar nearly three years ago and eventually discovered Sol Up on Reddit as a top pick. He waited almost two years before writing because he wanted the full picture, and that patience paid off. Mike handled his account—knowledgeable and professional—and guided him through a technical hitch: his home already had a Tesla charger drawing 50A, so the panels initially weren’t rated to work with two inverters. Sol Up navigated the engineering and permitting, and after a few weeks once everything was finalized, the panels went up in December 2023. Production matched the company’s forecast within the promised 10% band, and he never had to contact customer service for any faults. He still calls Mike from time to time, has recommended friends, and Sol Up followed through on referral payments. The part that stuck with him most was the combination of accurate performance estimates and follow-through on small promises—clear, measurable results rather than just sales talk.

Benjamin waited a full year after his home installation before passing judgment so he could measure real performance. He discovered the system produced more energy than both the initial first‑year estimate and the company’s guarantee, and it operated without any issues. That higher production translated into substantial electricity bill savings in the first year. The Sol‑Up team handled all permitting, evaluated his actual energy use and future plans (unlike other companies that tried to sell oversized systems), and completed the install ahead of schedule. His lasting impression: the system was properly sized and the guarantee proved conservative — the measurable savings and trouble‑free operation were the proof.

ItsAlyson M updated her review in 2025: after more than two years with the solar panels, she remains very satisfied. Her initial impressions held steady — every interaction with sol-up’s service providers continued to deliver consistently stellar service. She found the entire process smooth enough that she wouldn’t change any part of it. The detail that stuck with her is the reliable, high-quality follow-up from the service teams even long after installation.

Kristina M. invested nearly $50,000 in a rooftop solar system installed about 18 months ago, and the initial installation went smoothly. Late one August her inverter failed, and she watched the company send techs back several times; each repair kept the system running for only a few days before it failed again. After multiple attempts, the installer finally approved a replacement inverter — but then the customer had to wait for warranty approval, the unit’s delivery, and a new installation. From late August through the end of November the panels generated power only intermittently; service wasn’t completed until the week before she wrote the review. When she asked the company to compensate for the extended loss of generation, management authorized just $69. She felt that $69 for roughly three months without reliable solar was woefully inadequate, and that the long delay handling a clear equipment failure revealed how the company manages post‑sale problems. The detail likely to stick with prospective buyers: after repeated short‑term fixes and months of downtime, the company approved only $69 in compensation.

Walter had Sol-Up install his solar system more than ten years ago. He still gets reliable performance from the array, and Sol-Up’s onsite service has been consistently outstanding throughout that time — the lasting impression is durable equipment coupled with dependable, hands-on local support after a decade-plus.

Charles had a long-running rooftop system where Sol-up added an array in 2001 to supplement an earlier installation. Everything ran fine until 2024, when NV Energy showed up, labeled the added panels as unauthorized and put a lock on that portion of the system while leaving the original array untouched. He contacted Sol-up, who responded quickly — Keeton came out for a site survey and the company agreed to draft a new contract at no charge. By 2/5/25 Sol-up had rewired the connection, removed the lock, and the addition was producing electricity again; county inspectors were scheduled that same day. On 2/7/25 the county permit inspection passed, leaving only a future NV Energy inspection before the job is fully legal. Charles remains unsure how the paperwork fell through — he referenced the initial install paperwork from 2021 — but he walked away with the panels back online and none of the costs: Sol-up paid the county and NV Energy fees, handled the permits and wiring, and even arranged a painter for a visible conduit (which he declined). The detail that stuck with him was Sol-up’s follow-through — they handled permits, fees and the wiring so he didn’t have to pay or chase down the

John Whipple had solar panels installed on his home two years ago and later discovered a warranty issue. He watched the company move quickly — the claim was processed and the repair completed with almost no hassle. He ended up reassured that their aftercare remains reliable even years after installation.

Cathy Marley bought her solar system outright for her 2,058 sq. ft., single-level home with a pool and had it installed in 2022. In 2025 she started getting error lights on the inverter. A technician discovered SolarEdge wasn’t receiving readings from her house because the wrong inverter number had been entered into the monitoring system. The crew swapped the inverter, but the errors returned the next day. When she booked another visit the office tried to cancel, claiming the monitoring was showing a different house — but she insisted on a service call after checking her NV Energy account and seeing zero exports. The tech traced the fault, even had the replacement part in his truck and was ready to fix it up on the roof, but company policy required three levels of warranty approval first and management would not let him complete the repair that day. As a result the array produced no energy from March 16 through April 13, when the issue was finally fixed. Aside from the slow, bureaucratic service response, she’s pleased to have solar: her monthly utility runs $19.51. The detail that lingers is that a technician had the right part on site but was prevented from repairing it, costing—

Mike Halpin has been very pleased with his solar system’s performance and with Solup’s service over the years. Recently a Solup technician returned for follow-up work, arrived professional and friendly, and patiently explained the work while answering all his questions. The combination of long-term reliable performance and a hands-on, communicative service visit — the tech’s clear explanations — is what stood out from his experience.