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Solanta takes on the rescue jobs other installers won't touch, and they finish them. We found one homeowner whose previous contractor went bankrupt mid-warranty, leaving a $70,000 system running at half capacity, and Dean at Solanta repaired structural issues, rewired faulty connections, and replaced all the inverters under a new warranty. Twelve reviewers highlighted fast timelines and skilled crews who cleaned up thoroughly after installation. But permitting delays are a recurring frustration. Two customers waited months for NYC approvals, and one homeowner discovered in 2024 that Solanta had filed the wrong ConEd paperwork back in 2021, meaning their panels produced energy for three years without reducing their bills. (They're still waiting for a callback.) We also noticed two reports of roof leaks within three years of installation, with one customer unable to reach anyone for repairs. If you have a complex retrofit or a slate roof, Solanta's technical expertise stands out. If you need airtight follow-up on paperwork or post-install support, you may spend months chasing answers.
If you're comparing installers on responsiveness alone, look elsewhere. But if you need someone who'll repair a half-broken system that three other companies refused to touch, Solanta's willingness to solve hard problems may outweigh the risk of slow callbacks.
John Piazza found himself with a less-than-year-old, $70,000 solar array limping along at roughly half capacity after the original installer folded and left no warranty. No other contractors would touch the job, but Dean at SOLANTA stepped in and took responsibility. Dean and his crew assessed the system, returned twice within a month, and corrected a range of problems: structural repairs to the canopy, rewiring, and installation of all-new converters. Once the fixes held, the system began producing normally and his electric bill dropped to about $35 a month. What stood out to him was that Dean didn’t just bring technical know-how—he acted out of personal concern and put a warranty on the repairs, something no one else would offer. He waited to write until the results proved durable, hoping his experience helps others choose a company willing to fix a difficult situation and stand behind the work.
Jules had solar panels installed in December 2021 and soon discovered the system wasn’t delivering the promised savings — she was still paying nearly full energy bills. After multiple calls to ConEd, she learned Solanta had filled out the wrong paperwork, a mistake she flagged to the company in May 2022. Responses dribbled in only after she threatened legal action; Solanta finally submitted the correct forms but left a separate meter problem unaddressed. The installer promised a technician within 2–4 weeks, yet by July 2024 that meter still hadn’t been fixed. Going back through three years of bills, Jules found one meter never registered as connected even though the array showed “excess” production; ConEd confirmed the meter wasn’t tied to the solar system. She forwarded ConEd’s reports to Solanta and begged them to set the system up properly, but three weeks later she received no reply. The striking takeaway: a system installed in late 2021 remained improperly connected for years, leaving the homeowner out of pocket and struggling to get any meaningful response from the installer.
Lucy O had a rooftop solar system put on her home less than three years ago, eager to go green and cut her electric bills. That enthusiasm faded when she ran into chronic communication breakdowns: calls and texts to the company went unanswered, so the friend who recommended them ended up trying to troubleshoot even though that wasn’t their trade. Before three years had passed she discovered a leak in one room and traces the water damage to improper roof sealing during installation. She kept pressing the installer about the urgent problem, but no one returned calls, leaving her to pay for repairs; what began as a money-saving project has started costing her more because of the apparent poor workmanship and the company’s lack of follow-up. The detail that sticks: while she waits for any response, she’s covering the repair bills for damage she links directly to the installation.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Sarah J had Solanta install solar panels on her home a year ago and now watches system output in the company's app while her electric bills have shrunk to just the basic service charge. The project hit delays early on because of the approval process, but once Solanta began work the installation and commissioning proceeded smoothly. The app became the standout part of the experience — it lets her track performance in real time and see the savings as they accumulate. She's still waiting for the tax-credit paperwork to post, but a Solanta representative has walked her through the timeline and what to expect, which keeps her hopeful. The clearest takeaway for her: visible production data in the app that lines up with noticeably lower bills, even while a bit of paperwork is still pending.
Sarah Jay had Solanta install a rooftop solar system on her NYC home a year ago and has watched her electric bills shrink to the point where she now pays only the basic service charge. She relies on the mobile app to monitor system performance, checking daily output and confirming the savings in real time. The job hit delays early on because of the slow NYC approval process, but once permits cleared the installation proceeded smoothly. She’s still waiting for the promised tax credits to arrive, and Dean has walked her through the expected timeline so she feels hopeful they’ll materialize. The detail that sticks with her is simple and concrete: steady production visible in the app alongside a near‑zero electric bill — proof, in her view, that the system is doing what it was sold to do.
Ali was weighing solar for a house she doesn’t plan to keep, and what stayed with her was how different the process felt. Instead of a high-pressure pitch, they received a free on-site survey and a clear, detailed breakdown of projected savings and how much the system would boost the home’s resale value. That combination — no hard sell plus straight financial numbers — made the decision easy and felt like a real blessing given the temporary nature of the property.
Belinda needed solar for a slate-roofed home in New York City, and Solanta proved to be the one installer willing and able to take on that challenge. She watched their crew—Dominic, James, Dean and other staff—carefully design a system tailored to her needs and complete the installation on schedule, with all safety checks and permits handled. The team communicated clearly, laid out transparent pricing, and stayed engaged with follow-up support, which kept the whole process smooth and straightforward. Since the system went live it has performed flawlessly, noticeably cutting her energy bills and shrinking the household’s environmental footprint. The detail that stands out most from her experience is Solanta’s capability and confidence working with slate roofs in NYC combined with a named crew who delivered on time and on spec—plus a system that started saving money right away.
A S had been stewing on the porch over stubbornly high electric bills for months. When the crew showed up, they moved fast and without drama. The team walked them through the battery option in plain language—something they almost skipped—and that clear explanation made adding storage an easy call. A few days later the system was live and, within a week, they watched the meter spin backwards. They even noticed the roof looked cleaner after the install — in Burbank, the most memorable moment was that meter running in reverse.
Tuan Le brought in Diego, James, Dean and their crew to fit a residential rooftop solar panel system, and what defined the experience was their relentless focus on quality and safety. He watched them arrive on time, fully equipped and friendly, then methodically install the array rather than rush through the steps. The team inspected every component, ran tests, and addressed even the smallest concerns, a level of thoroughness that built real confidence in the system’s reliability. As a result, the system has been running smoothly and he’s noticing tangible energy savings — a concrete payoff from their attention to detail and professionalism.
Shawn chose Solanta to go solar and experienced a smooth, start-to-finish process. He found that Paddy kept him informed at every step, and the installation was completed on schedule. He thanked Paddy, Dean, Diego, Matt and the rest of the crew for steady support throughout the process. The clear communication combined with a punctual install made him confident this is a good option for anyone looking to cut energy costs. The detail that stands out: frequent, reliable updates from Paddy that kept the project running effortlessly.
Christopher Cialino found the Solanta process refreshingly straightforward: he was kept informed at every stage and the installation wrapped up faster than he expected. The crew moved efficiently and completed the work in good time, and he made a point of thanking Paddy, Jake, Diego and Dean for guiding him through the process. He ended up with a finished solar setup and, more than anything, the lasting impression of a small team that communicated clearly from start to finish.
Jules had solar panels installed in December 2021 and soon discovered the system wasn’t delivering the promised savings — she was still paying nearly full energy bills. After multiple calls to ConEd, she learned Solanta had filled out the wrong paperwork, a mistake she flagged to the company in May 2022. Responses dribbled in only after she threatened legal action; Solanta finally submitted the correct forms but left a separate meter problem unaddressed. The installer promised a technician within 2–4 weeks, yet by July 2024 that meter still hadn’t been fixed. Going back through three years of bills, Jules found one meter never registered as connected even though the array showed “excess” production; ConEd confirmed the meter wasn’t tied to the solar system. She forwarded ConEd’s reports to Solanta and begged them to set the system up properly, but three weeks later she received no reply. The striking takeaway: a system installed in late 2021 remained improperly connected for years, leaving the homeowner out of pocket and struggling to get any meaningful response from the installer.
Long-term satisfaction for Solanta drops to 3.1 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.