92Trust Score
WattBot

Solar's Smart reviews

/ NATIONAL
Solar's Smart
20 Reviews • 1 Location 2,660 Data Points Processed

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The Verdict

Solar's Smart delivers. One homeowner contacted Mark Miller on a Saturday, had a finalized roof layout by Monday, and was generating power five weeks later. Another watched his annual electric bill drop from over $2,400 to under $100. We found 15 reviews praising the quality of the installation work itself, with zero complaints about sloppy wiring or roof damage. Mark handles the entire process personally, from the initial evaluation through permit approval and final inspection, which explains why projects consistently finish in six weeks or less. The small crew size means you get the owner on your roof, not a rotating cast of subcontractors. Sixteen reviewers mentioned his responsiveness and clear communication, and five specifically called out his follow-up support after the system went live. One customer even noted Mark continued monitoring their energy use and offered tips to optimize performance. (If you're the type who stresses about summer air conditioning bills, that kind of attention apparently continues long after the check clears.)

If you want a solar installer who answers his own phone and shows up to walk your roof personally, Solar's Smart is worth the call. The trade-off is availability: this is a small operation, not a call center with dozens of crews.

Reviews That Shaped Our Verdict

gary.olsson
EnergySageJan 25, 2016

Gary and his wife decided in April 2013 to put solar on their home. The most striking outcome: their electric bill plunged from roughly $200 or more per month to under $100 per year. He found Mark Miller of Solar Smart, who inspected the property and designed an 18-panel system. The installation required moving the service entrance and installing a new main panel, and from the moment he paid the deposit through permits and final hookup Solar Smart managed the whole process. After years and several storms the array has held up, and he now regards the installation as an excellent investment—the dramatic, sustained drop in electricity costs is the takeaway.

Verified CustomerLong-term CustomerUnfair
da.mo.lando
EnergySageOct 22, 2022

Da.mo.lando began the process on EnergySage and, five weeks later, ended up with a 14.4 kW system that had been producing for two days. They contacted Mark on a Saturday and by Monday he had walked the roof and produced a finalized layout, which set a fast tone for the whole project. After taking an extra week to compare bids and do more research, they gave the go-ahead and everything moved quickly. Mark provided plenty of references — each one praised him and some even contrasted his straightforward approach with other companies. Together they planned conduit routing and Mark paid close attention to every request; plan approval took only a few days, the crew scheduled the install around their availability, and the final inspection passed without drama. Mark continues to monitor their energy use and offers practical tips to improve consumption. The detail that sticks: a weekend inquiry turned into a roof walk by Monday and a fully operational system within five weeks, with ongoing hands-on support.

Verified CustomerLong-term CustomerRecent
mrhupp
EnergySageApr 8, 2022

Shopping around for a rooftop system on his San Diego home with a terra-cotta roof and mountain views, mrhupp discovered a sharp contrast between the national firm and a local installer. With the big company (B.E.) he got call-center handoffs, was bounced around until a single rep finally took on the design, and waited through three attempts before a quote ever arrived — enough to walk away. He ended up with Solar's Smart and a single point of contact, Mark, who listened to usage needs, dug into his electric history, and proposed a tailored system. The contract read clearly, Mark answered every question with patience, and although he didn’t use financing, the purchasing step felt straightforward. A small installation crew personally led by Mark arrived and ran a professional, personable job. The install finished cleanly, the utilities sign-off from SDG&E came through, and the system began producing in a minimal number of days. He chose the darker panels for aesthetics — they sacrifice a little generation but “look great” against the tile roof and backdrop — and in the middle of a heat wave he’s been running A/C without worrying about runaway bills. The detail that sticks: a

Verified CustomerLong-term CustomerRecent

Platforms Monitored

EnergySage
24 Reviews · 2 Locations
4.7/5
Yelp
7 Reviews · 1 Location
5.0/5
Google
1 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

sjrichard
EnergySageJul 29, 2020

In September 2018, fed up with SDGE’s price gouging, sjrichard decided to go solar and picked Solar’s Smart after a brother recommended them. They had Mark Miller, the owner, come out to map the best roof location and figure the exact number of panels needed for the house. Throughout the job Mark stuck to the original plan and price — no surprise fees, no messy work, and the crew left the property clean when they finished. When a small issue popped up after installation, Mark showed up and fixed it right away. What stood out was the owner’s hands-on approach and follow-through: a quoted system that actually matched the final bill and an immediate response when something needed attention.

PositiveVerified CustomerLong-term Customer
gary.olsson
EnergySageJan 25, 2016

Gary and his wife decided in April 2013 to put solar on their home. The most striking outcome: their electric bill plunged from roughly $200 or more per month to under $100 per year. He found Mark Miller of Solar Smart, who inspected the property and designed an 18-panel system. The installation required moving the service entrance and installing a new main panel, and from the moment he paid the deposit through permits and final hookup Solar Smart managed the whole process. After years and several storms the array has held up, and he now regards the installation as an excellent investment—the dramatic, sustained drop in electricity costs is the takeaway.

PositiveVerified CustomerLong-term CustomerUnfair
Sarah Arena
GoogleFeb 17, 2023

Sarah chose Mark to install a solar system on her home some time ago and ended up thrilled with the outcome. She discovered a contractor who paired straightforward honesty with deep technical knowledge, and who worked hard while keeping her informed at every step. She appreciated his respectful manner, clear communication, and willingness to answer questions, which made the project feel smooth rather than stressful. When neighbors ask about solar, she points them to Mark because he explains options clearly, follows through on the work, and stands behind the installation.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction