65
Trust
Score
WattBot

Solar Chief reviews

NATIONAL
Solar Chief
23 Reviews • 4 Locations 3,059 Data Points Processed

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The Verdict

Solar Chief isn't worth the risk. We found a company that repeatedly left systems broken for months after collecting payment, with multiple customers reporting they paid tens of thousands of dollars only to keep receiving electric bills while their panels sat idle. One homeowner spent $50,000 and waited over three months for a working system, enduring a control panel that didn't function and a shutdown no one would fix for 10 days. Another paid a $13,250 deposit and got nothing but unreturned calls. The pattern is consistent: 8 reviews cite poor post-sale support, with installers who don't answer phones, break promises about American-made panels, and leave roofs damaged after botched installations. One customer needed $7,500 in repairs to fix siding and installation errors a full year after work began. The company filed for bankruptcy in 2019, and even removed the review section from its Facebook page to hide the complaints.

If you're considering Solar Chief, know that we found a trail of unfinished jobs, broken systems, and customers who couldn't reach anyone for help after paying. Several reviews mention bankruptcy filings and legal threats. You're better off exploring other installers with a track record of answering the phone.

3 Stories That Stood Out

1. Emiliya.tihi
EnergySage | Aug 9, 2018 |

Emiliya invested $50,000 in a home solar system and ended up regretting the decision. Almost three months after installation — which itself took about two weeks and arrived a month later than promised — the system still isn’t functioning. At first the array lacked a working control panel; she waited about a month for that to be fixed amid long, frustrating attempts to get clear communication. After the system finally operated for a single day, an unknown person shut it down; the company pointed to a technician named Santer Cooper, and since then she and her husband have tried repeatedly to reach that technician, their company representative and even the owner with no response. Ten days passed with no one helping them, and despite spending $50,000 they continue to pay the regular electricity bill. What sticks is the silence after the sale: a costly installation that remains offline and a company that won’t answer calls.

2. reggientamiko
EnergySage | Sep 3, 2020 |

Reggientamiko watched Solar Chief’s crew start the solar installation on time and at a very good pace, until they began mounting panels on the front of the house. They expected the crew to check with the HOA first, but the HOA later told them front‑facing panels weren’t allowed, so the layout had to be redone and the panels moved to the back. Solar Chief had already started cutting into the front roof and promised to restore it to the condition they found, but that promise unraveled. The company patched the roof, gathered three roofing estimates, then declared the quotes too high and, months later, sent two of their own employees to “repair” it — work that left mismatched shingles and poorly laid material because the crew weren’t roofers. When the homeowner pushed back, Solar Chief’s owner argued he shouldn’t pay because another house in the subdivision had front panels; lawyers for both sides got involved and the company offered $3,000 toward an estimated $6,000 repair. They accepted the offer and never received the payment. A storm later damaged the roof badly, and the homeowner only managed to get it properly fixed about a year and a half after the original botched work — a long

3. wwardrop
EnergySage | Nov 14, 2019 |

wwardrop handed the company $13,250 — a 50% deposit on a project — expecting work to start, but nothing ever happened and communication stopped. They tried calling and emailing everyone at the company; no department answered and messages went unanswered. The experience ended with no work completed, no responses, and a one-star rating — the most striking detail: half the project cost paid up front, and then silence.

Platforms Monitored

EnergySage
23 Reviews · 1 Location
3.4/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
3.1/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 65

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. cliffardjames9
EnergySage | Feb 19, 2019 |

Cliffard was shopping for a Panasonic-panel solar system for his home and had already met with one installer he liked, but he wanted a second opinion. When Solar Chief came by, they explained that choosing a non‑Panasonic‑certified installer would limit the manufacturer warranty to just 10 years instead of the full 25. Solar Chief stepped in, preserved the 25‑year Panasonic warranty by using a certified installation, and—surprisingly—came in cheaper than the first company from their very first visit. The system went live last week and looks great on his roof. The takeaway that stuck with him: he gained the full 25‑year Panasonic protection while paying less than the original quote.

2. josegonzalezesoj2
EnergySage | Nov 8, 2018 |

Jose had a residential solar system put in during October. The installation itself went smoothly, but the very next day the system’s monitoring flagged an issue with one panel. Solar Chief spotted the alert before he did and phoned to arrange a visit. The crew arrived, traced the problem to a connection behind that single panel, fixed it, and restored the system so he was back online. The installers were friendly throughout; what lingered with him was the proactive monitoring and quick hands-on follow-up that solved the problem with a one-connection repair.

3. reggientamiko
EnergySage | Sep 3, 2020 |

Reggientamiko watched Solar Chief’s crew start the solar installation on time and at a very good pace, until they began mounting panels on the front of the house. They expected the crew to check with the HOA first, but the HOA later told them front‑facing panels weren’t allowed, so the layout had to be redone and the panels moved to the back. Solar Chief had already started cutting into the front roof and promised to restore it to the condition they found, but that promise unraveled. The company patched the roof, gathered three roofing estimates, then declared the quotes too high and, months later, sent two of their own employees to “repair” it — work that left mismatched shingles and poorly laid material because the crew weren’t roofers. When the homeowner pushed back, Solar Chief’s owner argued he shouldn’t pay because another house in the subdivision had front panels; lawyers for both sides got involved and the company offered $3,000 toward an estimated $6,000 repair. They accepted the offer and never received the payment. A storm later damaged the roof badly, and the homeowner only managed to get it properly fixed about a year and a half after the original botched work — a long

02

1. johnlinchon70
EnergySage | Feb 4, 2019 |

John chose Solar Chief to install solar on his home. Trip led the installation, and he and his crew handled the work with professionalism and delivered excellent workmanship. Impressed by the team's performance, he recommended Solar Chief to his neighbors — the thing that stood out was Trip’s leadership on the job.

2. citadelbdog2011
EnergySage | Sep 23, 2018 |

citadelbdog2011 reached out for a residential solar quote in Michigan and was met with unusually fast service: the company called the next day and completed a home inspection by the end of that week. They found the sales approach direct and uncluttered, with a wide range of equipment options clearly laid out. The panels themselves look great on the roof, and the whole process left them eager to start capturing Michigan sunshine.

3. janel_hagar
EnergySage | Oct 29, 2019 |

Janel hired a subcontractor to install a rooftop solar system, and the crew started the job in October 2018 — but the installation was badly botched. She ended up with damaged siding and shoddy work that required the original solar company to bring in a different contractor to try to fix things. Out of pocket she paid $2,500 to replace siding and another $5,000 to correct the installation errors, yet more than a year later the array still isn’t producing. The detail that sticks: $7,500 in repair bills and over a year of downtime with no working solar.

03

1. jcandfamily29605
EnergySage | Nov 9, 2018 |

jcandfamily29605 had solar panels and battery storage installed on their home, and once the system came online their electric bill vanished. They walked away thrilled—the clearest takeaway is that the installation effectively eliminated their monthly electricity charge.

2. RGarr0929
EnergySage | Aug 26, 2019 |

RGarr0929 signed a contract for a residential solar install that promised work would happen within 30 days, but the company pushed the actual schedule out to day 100. They discovered the night before installers were due that crews had arrived without any panels, and that earlier promises didn’t match reality. Over time they found out the people they’d met weren’t employees of Solar Chief; the only individuals who actually do the work appeared to be Karl Wiant and his family — and those numbers went unanswered. Even after involving their lender, they never heard back from Solar Chief. They ended up with no panels, no communication, and are now preparing to involve police and pursue fraud action.

3. J.L.
EnergySage | Aug 21, 2019 |

J.L. first encountered Solar Chief through radio ads on WZMJ 93.1 FM in early 2019 that emphasized American-made panels. They signed a contract on 03/18/2019 and crews began initial work on 05/01/2019, but the system remained unfinished as of 09/17/2019. During installation they discovered the modules installed on their roof were labeled "MADE IN KOREA," even though no one had warned them the panels would be foreign-made. At a glance the contract wording suggests installation would start within a month and finish about a week after work begins, but a closer read revealed numerous provisions that permit lengthy delays. Repeated calls and emails to the company went unanswered, and installers never provided a reliable arrival schedule. They also noticed Solar Chief had removed the reviews section from Facebook, which the homeowner took as an effort to hide negative feedback. On 09/24/2019 they received word the company was declaring bankruptcy and planned to file a claim with the bankruptcy court — leaving an incomplete system, unmet expectations about U.S.-made equipment, and no clear path to resolution.

Long-term Satisfaction

Recent customers rate Solar Chief 3.5 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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