Solar Doctors reviews

David K. hired Solar Doctors twice — the first system a few years ago in Berkeley and a second one just completed — after shopping multiple quotes both times and finding their pricing very competitive. He pushed for a more detailed, customized layout than most customers, and the crew accommodated his preferences without complaint. On site the installers were professional, friendly, and efficient, finishing the work quickly. Midway through the second job they hit a permit snag: a prior permit had expired before he bought the house. Solar Doctors dug into the problem, navigated the paperwork, and ultimately secured the permit so the project could move forward. The memorable part of his experience wasn’t just the price and the fast, polite crew, but that the company handled a messy, prior-owner permit issue while delivering the custom system he wanted.

Dale needed a thorough cleaning for his rooftop solar array — it had reached the point where a good wash was overdue. He reached out on Yelp for quotes, and Allen, the owner of Solar Doctors, was the first to respond and offered the most competitive price. They booked a Friday appointment; the crew cleaned the panels completely and left the system looking and performing better, and Dale walked away impressed with both the workmanship and the cost. What stood out for him was Allen’s responsiveness and flexibility — he was happy to communicate by Yelp, text, or an old-fashioned phone call — so Dale plans to call Solar Doctors again the next time the panels need attention.

Jacob S hired Solar ****** to install a simple EV charger at his home, planning to finance it through the auto manufacturer's credit. He accepted a quote that felt much higher than expected because the financing made the upfront cost doable. After an onsite visit to show exactly where the charger should be mounted, he waited three months for the company to produce plans. When the plans finally arrived and he asked to review them before permit submission, he discovered the charger was drawn on the wrong wall and the specified connector was a different model than they'd discussed. When he pointed out those errors, the installer insisted he actually had no need for a charger at the residence and voided the original quote, even though the project details hadn’t changed. He ended up with no permit submission, no installation, and the lasting impression that the contractor had been flaky and dishonest. The detail that stands out: months of delay, incorrect plans, then an abrupt claim that the job wasn’t needed and the price no longer applied.

Nicholas A. hired Solar Doctors to put in an electric car charger at his home and came away very pleased with the outcome. He discovered the installation looked clean and tidy, with components and wiring arranged neatly so the charger didn’t dominate the space. Crews left no mess behind, and he walked away impressed by the professional, spotless finish. He would happily use them again — the no-cleanup, neat installation was the detail that stuck with him.

Najafi hired the team to install a Powerwall storage system on his home and ended up impressed by how the job was handled. He found Alan and his crew professional, responsive, and punctual, and the final price felt reasonable—especially compared with local companies that kept dropping weekly flyers. The installation went smoothly with clear communication throughout, and what stood out most was the straightforward, no–hard-sell approach. He would work with them again.

Henry W. went forward with a residential solar job and ended up living with open trenches and holes around his property for 11 months. He found the whole process slow, messy and disrespectful, and felt the ongoing excavations created a daily safety hazard. He wouldn't have trusted the crew to put panels on something as small as a birdcage after that experience. The detail that sticks is the timeline: exposed trenches and holes left in place for nearly a year, turning what should have been a straightforward installation into a prolonged safety problem.

John Z. had a two‑year‑old solar system and the company that installed it was already out of business when the panels stopped working. He called around, booked an appointment with Solar Doctors, and watched Allen, the owner, arrive at 7:00 a.m. on a Sunday. Allen diagnosed the problem in roughly 40 minutes and repaired a loose, improperly sealed connection left by the original installer. The system came back online the same day; he walked away very grateful and plans to keep using Solar Doctors. The detail that sticks: the owner showed up early on a weekend and fixed an installation oversight in under an hour.

Katie T. needed her rooftop solar array cleaned and reached out; the company answered promptly and sent a crew the very next day. Their quote came in well below the other estimates she had received, and after the service she noticed the system working better than before. She plans to use them again — the standout detail was the fast, affordable visit that actually improved her solar performance.

Jordan called Solar Doctors after the inverter on their home solar system failed. The technician, Dan, showed up, ran diagnostics and left an excellent impression with an above-and-beyond initial visit. After the diagnosis, the manufacturer would only accept warranty work through a verified installer, so Jordan tried to get Solar Doctors to proceed. They reached out repeatedly over several weeks, left multiple messages and heard nothing back. What began as a confident, helpful on-site visit ended with a confirmed fault but no path to a warranty repair because the installer went silent. The detail that sticks: a great technician and a clear diagnosis, but no follow-through from the company to actually get the warranty process started.