97Trust Score
WattBot

Solar Ease reviews

CALIFORNIA / SAN JOSE
Solar Ease
43 Reviews • 0 Locations 5,719 Data Points Processed

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The Verdict

Solar Ease deserves your trust. We analyzed dozens of customer reviews and found an installer who treats every roof like his own. One homeowner came home to find Steve back on their roof a week after install, adjusting panels he thought looked slightly off. Another watched him drive his crew to Stockton to find exact replacement tiles when a few cracked during install, refusing to hide mismatched ones under the array. Reviews show Steve personally visits job sites daily, sometimes doing the work himself rather than delegating quality control. Thirty-four customers singled out his pricing as fair, and 37 praised his project coordination with roofing and electrical contractors. He designs systems at 110-120% of your current usage instead of the industry-standard 90%, so panel degradation won't leave you short in year fifteen. We couldn't find a single complaint about his follow-up support, and one reviewer in 2018 noted Steve still monitors their system remotely three years after install, calling when he spots a blip in output before the homeowner even notices.

If you want the cheapest quote, keep shopping. But if you want an owner who'll return to tweak conduit runs because they didn't look clean enough, and who'll spec your system so you can run the air conditioner guilt-free in August, Solar Ease is worth the call.

Reviews That Shaped Our Verdict

Alan W.
YelpSep 11, 2015

Alan W. had panels fitted on his metal roof one summer and immediately appreciated that this installer could handle a tricky job many others wouldn’t touch. He discovered the standout was Steve’s willingness to guarantee the roof warranty wouldn’t be voided even though brackets required taking parts of the roof apart; Steve coordinated directly with Westshore Roofing to make the installation seamless and protect the roof in the process. He found Steve easy to schedule with, thorough in communicating, and meticulous on site — no mess left behind and the array looks great. Within weeks his electric bill swung into the negative, and he began looking forward to next year’s credit. Three years later, in 2018, Steve kept checking in: he noticed a dip in output from his monitoring, called to follow up, and traced the problem to a weak Wi‑Fi link to the output receiver — a quick fix that restored readings. That combination of a rare, warranty-safe metal‑roof install plus ongoing monitoring and proactive follow‑up is the detail he keeps returning to.

Verified CustomerLong-term CustomerUnfair
pat n.
YelpJan 30, 2014

Pat invited Steve from Solar Ease to evaluate a heavily shaded house with the goal of a solar setup that would pay for itself in five years. Because a walnut and other trees blocked the best production spot, Steve coordinated with Done Right Roofing (the roofers Pat already trusted) and engineered a workaround: he designed custom rails for eight panels so they could be tilted into better sun angles and relocated the array to a different section of the roof. His attention to detail showed up twice — a week after installation Pat discovered Steve back on the roof, tweaking parts he didn’t like so the install looked right. Two years on, after Pat removed the walnut tree, they asked Steve to reassess moving panels to the front; he did, and the boost in production pushed the expected payback to under five years. The memorable piece of this experience was Steve’s hands-on problem solving — custom hardware, willingness to shift the array after conditions changed, and the follow-up visits that turned a challenging, tree-shaded job into a system that will reach payback sooner than planned.

Verified CustomerLong-term CustomerUnfair
Don W.
YelpMay 13, 2016

Don W. dug through quotes from six different installers and grew skeptical of the sales theater—long in-home pitches, kW-based pricing that hid component costs, and polished presentations promising vague savings. He found Steve at Solar Ease refreshingly straightforward: no high-commission salesperson padding the price, a clear recommendation to pick reliable LG panels, and a proposal that actually beat the other bids without hard bargaining. Rather than designing a system to hit roughly 80–90% of past usage like the others, Steve argued for sizing the array about 10–20% above historical consumption so Don could use more power when it’s cheap or free and allow for panel degradation over time; Don agreed and ended up with more capacity for roughly the same outlay the other companies would charge for a smaller system. Throughout the job Steve kept a hands-on focus on quality: when several tiles on the 25-year-old roof cracked during install, he had his crew drive to Stockton to get exact replacements instead of hiding mismatched tiles under the panels; he sent crews back to correct things that weren’t perfect and had extra brackets installed where it made sense. The project also took

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
43 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Alan W.
YelpSep 11, 2015

Alan W. had panels fitted on his metal roof one summer and immediately appreciated that this installer could handle a tricky job many others wouldn’t touch. He discovered the standout was Steve’s willingness to guarantee the roof warranty wouldn’t be voided even though brackets required taking parts of the roof apart; Steve coordinated directly with Westshore Roofing to make the installation seamless and protect the roof in the process. He found Steve easy to schedule with, thorough in communicating, and meticulous on site — no mess left behind and the array looks great. Within weeks his electric bill swung into the negative, and he began looking forward to next year’s credit. Three years later, in 2018, Steve kept checking in: he noticed a dip in output from his monitoring, called to follow up, and traced the problem to a weak Wi‑Fi link to the output receiver — a quick fix that restored readings. That combination of a rare, warranty-safe metal‑roof install plus ongoing monitoring and proactive follow‑up is the detail he keeps returning to.

PositiveVerified CustomerLong-term CustomerUnfair
pat n.
YelpJan 30, 2014

Pat invited Steve from Solar Ease to evaluate a heavily shaded house with the goal of a solar setup that would pay for itself in five years. Because a walnut and other trees blocked the best production spot, Steve coordinated with Done Right Roofing (the roofers Pat already trusted) and engineered a workaround: he designed custom rails for eight panels so they could be tilted into better sun angles and relocated the array to a different section of the roof. His attention to detail showed up twice — a week after installation Pat discovered Steve back on the roof, tweaking parts he didn’t like so the install looked right. Two years on, after Pat removed the walnut tree, they asked Steve to reassess moving panels to the front; he did, and the boost in production pushed the expected payback to under five years. The memorable piece of this experience was Steve’s hands-on problem solving — custom hardware, willingness to shift the array after conditions changed, and the follow-up visits that turned a challenging, tree-shaded job into a system that will reach payback sooner than planned.

PositiveVerified CustomerLong-term CustomerUnfair
Wally M.
YelpJun 23, 2024

Wally M. landed a very competitive deal on a substantial 40-panel solar system for his home. He encountered a few small bumps during the install, but installer Steve stayed involved and guided him through each issue. As of last week he flipped the switch with PGE and the system came online. The standout detail was that hands-on guidance—Steve’s involvement turned a big project and a great price into a smooth connection to the grid.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction