Solar Electric Supply reviews

Kevin spent the last year and a half working with Bill Huss, Scott, and the Solar Electric Supply team to put together a ground‑mount solar system for his property. He leaned on their solar expertise while navigating a tumultuous stretch trying to get his local utility to approve the interconnection, and the team kept answering his constant questions and guiding him through each approval step. All of the equipment arrived on time and efficiently, and they are about to begin ground construction. What stands out for him is that the company didn’t drop off once sales were complete — their persistence and technical help through the utility approvals made the project possible, so he plans to keep them as a partner for future installations.

Roy C. runs an aerial roof drawing and engineering company and has partnered with Solar Electric Supply since 2001. He bought a 7 kW rooftop system for his own home and organized seven more for his HOA, with Garrett and his team stepping through roof drawings, designing tailored layouts, kitting all parts per address, and delivering everything without a hitch. He later leaned on the same team for two large, technically demanding projects: a 500 kW system with storage for the U.S. National Guard and a 300 kW grid-tied installation on Martha’s Vineyard. Both jobs pushed engineering limits—complex mechanical issues and advanced PV electrical integration—and he could not have completed them without the company’s expertise. Referred to Solar Electric Supply by REC Group, USA, he kept returning because their consistent accuracy in design, logistics, and hands-on support made them his go-to partner for anything from residential arrays to military-scale systems.

This homeowner, who runs an aerial roof-drawing and engineering firm, discovered Solar Electric Supply in 2001 and kept coming back over the years. They bought a 7 kW system for their own house and arranged seven more for their HOA; Garrett and his team dug into the roof drawings, designed tailored solutions for each roof, and kitted every address so parts arrived ready to install. They also teamed up on two utility-scale jobs — a 500 kW system with storage for the U.S. National Guard and a 300 kW grid-tied array on Martha’s Vineyard — projects that demanded deep mechanical and PV electrical expertise. Solar Electric Supply supplied the engineering support and coordination that made those complicated builds possible. Referred by REC Group, USA, they kept getting consistently excellent results. The detail that stuck with them was the flawless kitting and delivery for every site — so reliable they wished they could award six stars.

Roy had been both a customer of Solar Electric Supply in Soquel, California, and a professional partner for more than four years, and what stood out to him was how deliberately they approached every PV project. From small 2 kW installs up to 500 kW systems, he watched them match each customer’s needs with the right equipment, then fine-tune the configuration so the pieces worked together properly instead of just stacking parts into a package. He came away impressed by the depth of trade and technical knowledge on the team, especially when projects surfaced the kinds of issues that only show up once the work is underway. The company paired that expertise with quality products at competitive prices, and he saw the result in systems that were delivered on time and backed by support after the sale for as long as customers needed it. In his experience, the difference was the way they combined the right gear, the right design, and careful follow-through, and the projects he knew were still performing well years later.

Jerry worked with Scott to assemble a complete solar package for his home, and Scott guided him through the options to include everything in the install. He chose Solaria panels paired with a SolarEdge inverter and optimizers, and the system has delivered power exactly as projected. Now he watches the meter running backward—proof the array is producing as promised.

Leonel P. reached out looking for additional quotes on a solar installation and got prompt replies at first. But when he asked for more estimates, the company’s communication abruptly stopped — the salesperson Scott ceased responding. He dug into other reviews and found the same pattern repeated: multiple people noted Scott going dark. What started as a quick, promising exchange ended up a wasted effort because the single point of contact never followed through.

Toby H. still remembers calling the company six years after installation and being greeted by name — a small, personal moment that made a big impression. He worked with the team to land the right equipment at a competitive price and ended up with a 33-panel system outfitted with all the bells and whistles. Eleven years on the array continues to perform well, and when he reached out with a question the crew picked up where they'd left off. He hopes to have another system installed with the same people; what stuck with him most was their memory and follow-through.

Mark was building a 14.4 kW off-grid homestead array and ended up leaning on Scott at Solar Electric Supply for far more than a panel quote. As he worked through load tables, PVWATTS modeling, and a ground-mount layout, Scott helped him narrow the choice to REC modules, understood the Sol-Ark inverter he had already picked, and steered him toward panel counts that would “balance” the system in multiples of four. Mark bought 40 REC NP2 360W panels at a sharp price, skipped the extra spares Scott suggested, and later learned that advice had been aimed at the realities of hail, ice, and breakage rather than padding the order. That lesson came after a 100-year ice storm dropped a tree onto the array and destroyed a single panel. Because the 360W REC model had been discontinued and the replacement needed to fit the existing footprint, Scott tracked down a different REC family with 365W output and similar electrical characteristics, then pointed Mark toward a buyer who had closeout stock in New Mexico so he could buy exact-fit replacements and extras. Even the shipping held up well through Solar Electric Supply’s packaging and carrier choice, despite a separate shipment arriving with a

Eric pushed back in response to Garret G., describing how a small email exchange left his solar work stalled and him out of pocket. He received a message from Scott that only pointed to “Natalie and Will” to handle him and gave no contact details for Martin Electric, so he had no one to call. He phoned Scott twice and heard nothing back, while his solar system stayed down for over a couple of months, costing him time and money. After weeks of silence he hired another company to finish the job. Frustrated, he posted the review; about half an hour later Scott finally rang, but Eric refused to pick up, and then received an email criticizing the post as “bad for business” and offering an unsympathetic remark. He left the exchange feeling infuriated by the lack of communication and by how dismissively the company responded — the lasting impression being that poor follow-up turned a fixable outage into months of lost service and an ended relationship.