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Solar Energy Consultants stands out for honest sales and helpful post-installation support, but workmanship complaints raise red flags. We found William Wood encouraging customers to shop around because he knew his pricing would beat competitors, a confidence backed by 13 reviewers who praised his straightforward guidance. One homeowner who called seven other installers got a return call within minutes and had a crew the next day for a repair job most companies ignored. The strongest pattern we noticed: when things go wrong, William acts as a liaison. A year after one installation, the wrong panels had been installed, and the original installer wasn't responding. William intervened, and the company swapped the panels within a week. But 4 reviews mention workmanship issues that cut against the sales experience, including problems caused by a previous worker that required a follow-up repair. If you value a consultant who'll advocate for you after the sale, SEC delivers. Just know the installation quality has proven inconsistent enough that you may need that advocacy.
If you want someone who'll pick up the phone when your installer ghosts you, William Wood has earned that reputation. But the workmanship record is uneven enough that you should plan to inspect the installation carefully and stay in touch.
Marla Miller had enjoyed solar power for years, but when the 23-year-old system needed work she discovered an upgrade or repair was a nightmare: the installers who once serviced the array were out of business and key components were no longer manufactured, and most firms refused to touch equipment they hadn’t put in. Frantic, she searched for a consultant and finally connected with William; the conversation calmed her immediately—he listened, showed real empathy, and quickly located a company willing to take on the job and modernize the system for 2023. When unexpected hiccups cropped up during the new installation, William stepped in as an effective liaison, smoothing communication and keeping the project moving. The concrete result: the family ended up with an updated system and her husband now enjoys watching improved solar output on his smartphone.
In 2021 Khanh was shopping for solar and had spoken to seven or eight companies before meeting William, skeptical at first about hiring a consultant but quickly won over. They received a thorough virtual consultation that mapped out the optimal layout for their house and how to get the most from the system, and William handled the coordination and groundwork with the installers so the customer didn’t have to manage the details. His price was competitive compared with other quotes, and Khanh felt the materials and cost represented the best value they found. Crucially, about a year after installation Khanh discovered the panels on the roof weren’t the ones originally purchased; the installer was slow to respond, so William stepped in, leveraged his industry contacts, and had the company replace the panels within a week with no pushback. The purchase ended up including more than equipment and a price—it included a consultant who stayed engaged and used his connections to fix a problem long after the sale.
Markydeva stumbled onto SEC while researching solar for their home, and William Wood, SEC’s president, personally walked them through the whole process — even encouraging them to seek competitive quotes so they could compare apples-to-apples. Convinced by the side-by-side numbers, they shifted the conversation from cheapest upfront price to a long-term solution that would meet the family’s needs for years. Together they selected the right panel array and optimal inverters rather than chasing a low-cost package, and SEC’s installation crew arrived respectful, courteous and efficient, working around a household that often works from home so disruptions stayed minimal. Several months later they reached back out to add a battery system; the battery SEC recommended ended up outperforming major brand alternatives like Tesla. The solar array has run flawlessly since installation, producing enough credit that the utility pays them more than they owe, and locking their electricity costs so retirement won’t bring higher bills. On top of the financial win, the system has eliminated grid-supplied power enough to offset many tons of CO2. The experience left such a mark that Markydeva still keep
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Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
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In 2021 Khanh was shopping for solar and had spoken to seven or eight companies before meeting William, skeptical at first about hiring a consultant but quickly won over. They received a thorough virtual consultation that mapped out the optimal layout for their house and how to get the most from the system, and William handled the coordination and groundwork with the installers so the customer didn’t have to manage the details. His price was competitive compared with other quotes, and Khanh felt the materials and cost represented the best value they found. Crucially, about a year after installation Khanh discovered the panels on the roof weren’t the ones originally purchased; the installer was slow to respond, so William stepped in, leveraged his industry contacts, and had the company replace the panels within a week with no pushback. The purchase ended up including more than equipment and a price—it included a consultant who stayed engaged and used his connections to fix a problem long after the sale.
Jerry had installed solar on his home back in 2004; when that system failed last year he found William Wood online and was glad he did. The old array proved beyond repair, so he replaced it with American-made panels that carry a 25-year warranty, and the new system now meets the household’s energy needs. What truly stood out was William Wood as project manager: he listened closely, answered every question, stayed personable and friendly, and when permit delays cropped up he phoned frequently to explain the hold-ups and next steps. For him and Anne, the lasting impression isn’t just the new, warrantied panels but William’s steady, proactive communication throughout the project.
Jerry had installed solar on his home back in 2004, and when that original system failed last year he found William Wood through an internet search. The old array proved beyond repair, so the company swapped it for American-made panels backed by a 25-year warranty, and the new system now meets the household's energy needs. What lingered most from the experience was William’s project management: he listened carefully, answered every question, stayed personable and friendly, and kept the Thompsons up to date with frequent calls when permit delays held things up. The detail that will stick with him is the steady communication during the slow permit process paired with the long warranty on U.S.-made panels.