Solar Energy Exchange reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solar Energy Exchange delivers clean, professional installations but has patterns that warrant caution. We analyzed dozens of reviews and found strong workmanship (13 reviewers praised installation quality with zero complaints), yet recurring issues with sales conduct and post-installation support eroded trust. One homeowner discovered financing terms that unexpectedly affected their property taxes and blocked a refinance, a detail the company failed to disclose upfront. Another waited five months for help with failed inverters, sending multiple emails that went unanswered after initial contact. The installation crews themselves earn consistent praise: conduit painted to match homes, tidy worksites, patient answers to questions. One reviewer even noted the city inspector complimented the finished system. But the sales side shows a split personality. We found reports of aggressive cold-calling with misleading "free panels" claims, and one customer received four calls in a single day from reps who hung up mid-conversation. If you hire them, lock down every financing detail in writing before signing and confirm their current post-installation support process, because the gap between their field crews and back-office follow-through has burned homeowners before.
If you can verify their current support responsiveness and get all financing terms crystal-clear upfront, their installation quality justifies consideration. But if you value hassle-free post-sale service as much as a neat roof job, their uneven track record means you should have a backup plan.
Reviews That Shaped Our Verdict
Sara R. enjoyed a smooth installation, but five months later her microinverters stopped responding. She worked through the troubleshooting steps herself without success and then emailed the company multiple times for help. The first two messages prompted replies promising a follow-up call, but no call arrived, and communication from Connie and Isaac went silent. The system itself was installed well; the memorable downside was the lack of post‑installation support when the inverters failed.
Eva B. went ahead with a home project that included insulation, which she found went well, but then discovered a much bigger problem tied to the financing. She learned the company’s financing was recorded in a way that affected her property taxes, creating the appearance of a lien on the title so she can’t refinance. Her monthly payments also ended up about $100 higher than the original quote. She has pursued the company repeatedly to get the paperwork and billing corrected but hasn’t seen a resolution. The detail that sticks from her experience: verify whether financing will be placed on your property record and get the final monthly payment documented in writing before signing anything.
Jerry K. hired the company to install solar panels and replace his home’s main electrical service, and he ended up with a tidy, fast installation that works exactly as intended. He discovered the whole crew — from the salesman who first walked through the roof layout to the installers on the ladder — knew the equipment inside out and made time to answer every one of his questions (he’s familiar with the trades, so he tested them). The crew arrived on schedule, jumped straight into the work, and completed the panel array and panel swap quickly; the finished system both looks sharp and is performing well. Even the city inspector complimented how neat the installation appeared. After final approval, the owner personally connected the monitoring network, commissioned the system, and left him with full live access via his computer and Android phone. He took particular satisfaction in being able to watch production in real time and confirm the system is operating as designed. Having researched hundreds of California contractors beforehand, he walked into the job cautious and walked away reassured — the monitoring access and the owner’s hands-on commissioning were the standout details he,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 77
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Paul A. had an 11 kW solar system installed about nine years ago and recently asked Isaac to stop by to see if expanding it made sense. Isaac reviewed the household’s usage and inspected the existing array, then concluded that adding capacity wouldn’t be cost-effective. Paul appreciated that clear assessment — the memorable detail was the technician’s honesty and refusal to push an unnecessary upgrade, leaving him with the system that already met his needs after a practical, no‑nonsense evaluation.
Sara R. enjoyed a smooth installation, but five months later her microinverters stopped responding. She worked through the troubleshooting steps herself without success and then emailed the company multiple times for help. The first two messages prompted replies promising a follow-up call, but no call arrived, and communication from Connie and Isaac went silent. The system itself was installed well; the memorable downside was the lack of post‑installation support when the inverters failed.
Eva B. went ahead with a home project that included insulation, which she found went well, but then discovered a much bigger problem tied to the financing. She learned the company’s financing was recorded in a way that affected her property taxes, creating the appearance of a lien on the title so she can’t refinance. Her monthly payments also ended up about $100 higher than the original quote. She has pursued the company repeatedly to get the paperwork and billing corrected but hasn’t seen a resolution. The detail that sticks from her experience: verify whether financing will be placed on your property record and get the final monthly payment documented in writing before signing anything.