Solar Forward reviews

Mcarl had Solar Forward install a residential solar system ten years ago and discovered a team that kept proving its value long after the panels went up. He ended up with a system that worked flawlessly, paid for itself, and came from a contractor who offered the most reasonable price, clear communication and fast turnaround. Over the past few years he needed them back for a couple of service jobs that had nothing to do with the original installation — panels had to be removed so a roofer could fix an unrelated leak — and Solar Forward responded immediately. Mark and his crew showed up the next day, coordinated with the roofing contractor and made sure the repair happened before the rains hit. He also used them to put solar on a rental house, and again found the team dependable and professional. The detail that stuck with him: nearly a decade after install, the company still rearranged its schedule at short notice to protect his home from weather damage.

Pamela B. has worked with Solar Forward for more than a decade—possibly one of their earliest clients—and watched them repeatedly solve tricky installation challenges. When she needed panels on a ranch-style home with a complicated roofline and shading from trees, Mark and his team engineered a modern system that fit the constraints and maximized production. Over the years they responded promptly to the few service calls she made, and when she recently chose to add a battery backup they completed the upgrade quickly and professionally. They also handled the permitting process and chased down rebates and tax credits so she didn’t have to. Beyond the technical work, she appreciated that the crew were personable and dependable; the standout detail was how they turned a difficult roof and shading situation into a high-performing, properly documented system.

Christine chose Solar Forward eight years ago to put solar panels on her home's roof. Mark and his team handled the installation and, rather than fading away after the job, have continued to answer her questions promptly over the years. She still gets quick, helpful responses whenever something comes up, turning a one-time install into a long-term, dependable relationship. The detail that sticks: eight years later, the crew’s responsiveness remains the most memorable part of the experience.

Betty had lived with a Solar Forward system on her home for several years and was glad she went with them. When she discovered the array wasn’t producing power, she called Mark, who was out that afternoon to check the issue. He traced it to a problem with the inverter or converter, ordered a replacement, and had the new unit installed before the next bill arrived — a much faster turnaround than the service she received for her Las Vegas property. She only wishes Mark’s service covered multiple states so she could rely on that same responsiveness elsewhere.

Mark discovered his inverter, installed in 2009, threw an "earth fault" and stopped working in December. When SunPower couldn’t resolve the issue and directed him to an authorized dealer, he called Solar Forward — and within a day they had a service rep on-site. The technician methodically inspected every electrical connection across panels on both roofs and the junction boxes, traced the failure to exposed connections that were likely shorting in recent rains, and corrected the problem. The system was back up and producing power in less than 24 hours from his first call. The detail that stuck with him: Solar Forward found and fixed exposed connectors that were vulnerable in wet weather and restored service almost immediately.

Aaron K. first reached out to Solar Forward a year or two before committing, and he appreciated that the team visited the house several times and stayed patient while he decided. Once the contract was signed, a crew showed up within a few weeks and, over two days, removed old thermal solar tubes from the roof, installed 16 photovoltaic panels, and finished all electrical work. The city inspection followed the next week, and he experienced a consistent thread of knowledge, efficiency, and professionalism from everyone he dealt with at the company. The part that stuck with him most was how quickly and smoothly the roof work and permitting moved — he’s now looking forward to the second phase: adding solar thermal for the pool.

Pat D. hired Solar Forward to put solar panels on their home and ended up impressed not just by the installation but by the company’s long-term attention. They found the bidding, installation and follow-up to be consistently professional, and when a clerical error cropped up with the city two years after the install, Mark and the team cleared it up in minutes. Later, when they asked about adding panels to support a new electric car, Solar Forward reviewed the latest electricity bill and immediately recommended a different Edison rate plan that reduced costs and met the new load. The standout detail: Solar Forward didn’t disappear after the sale — they fixed an administrative snag on the spot and offered a practical billing solution for EV charging, a kind of service that sticks with a buyer.

Esther had Solar Forward install solar panels on her Los Angeles home ten years ago. Over the past decade she kept reaching out with questions and concerns—especially when dealing with the Los Angeles Department of Water and Electric—and the company stayed quick to respond and offered clear, practical guidance. When a transmitter began acting up, they moved fast and sorted the problem efficiently. What stood out for her was the level of customer care and personal attention: even years after installation they remained responsive and hands-on, so she felt her system was genuinely supported.

Zachary B. began shopping for solar in March 2014, got overwhelmed by competing bids, paused the project to learn more, then resurfaced in December with a clear non-negotiable: he wanted SunPower panels on his roof. He called Solar Forward and Andrew came out, worked around his schedule, and sketched a layout that maximized production while leaving room for future expansion — and agreed to place the inverter where Zachary wanted it. He chose the all-black SunPower modules for their looks, accepted that they yield a little less output, and ended up adding two extra panels to match the original energy target; he considered the low-contrast panels with a slim white line but decided the fully black option would make him happiest. The panels sit on dark grey/blue/blackish shingles and blend so well that he often forgets they’re there — exactly the discreet appearance he wanted. With the federal tax credit deadline looming, the system needed to be paid for and installed before year-end so he could claim the 2015 credit; Andrew arranged for crew members to work between Christmas and New Year’s to hit that cutoff, a move Zachary describes as going well beyond what he expected. Every person