90
Trust
Score
WattBot

Solar Gain reviews

NATIONAL
Solar Gain
179 Reviews • 3 Locations 23,807 Data Points Processed

Loading map...

The Verdict

We've reviewed every complaint we could find about Solar Gain, and there aren't enough to fill a paragraph. After analyzing well over a hundred installations, we found the same pattern: crews show up on schedule, finish in the promised window, and leave roofs looking untouched. One homeowner whose previous contractor abandoned a half-finished system watched Solar Gain step in and complete the job without missing a deadline. Another compared 15 quotes and noted that Solar Gain was the only installer who arrived with a quadcopter to map the roof before proposing a design. The data backs this up. Seventy-seven reviews specifically praised workmanship quality, and we couldn't locate a single mention of a botched install or hidden fee. What sets them apart is how they handle the tedious middle stage between signing and switch-on. One customer received unprompted progress updates every week for five months while permits crawled through the utility. When a neighbor objected to trenching work, the project manager visited in person to smooth things over. If you want the cheapest bid in town, keep shopping. But if you'd rather hire a crew that won't ghost you when the HOA pushes back or the inverter stops talking to the monitoring app two years later, Solar Gain is the safer bet.

If you've been burned by a solar company that overpromised and underdelivered, Solar Gain is built for you. They cost more than the bottom-tier quote, but you're paying for a team that answers the phone after the sale closes.

3 Stories That Stood Out

1. Deniseq Anaya1
Google | Aug 22, 2024 |

Deniseq had a partially finished residential solar installation that two different contractors had agreed to finish — and then backed out of. Solar Gain stepped in, rescued the stalled project, and completed the work on schedule, honoring the commitments the earlier companies abandoned. They appreciated that Solar Gain kept them informed every step of the way, calling frequently with progress updates and explaining what was happening. The crew came across as professional, informative, and genuinely personable rather than distant. What stood out most was reliability: when others walked away, Solar Gain followed through and finished the job as promised.

2. motor1581
EnergySage | Nov 17, 2016 |

motor1581 had gathered 15 quotes for a residential solar install in Tucson and, after a phone conversation with Jeremiah from Solar Gain Inc., watched Jeremiah show up on time with a quadcopter and video downlink to map the roof — a level of preparation none of the other companies matched. They dug into business records and the BBB, visited Solar Gain’s office and met staff, and after that due diligence they decided to sign a contract. Jeremiah stayed punctual and returned calls promptly throughout the process. On-site work involved several appointments; crews arrived on time or phoned ahead for minor delays. The installers treated the homeowner respectfully, often addressing him as “sir,” and left the roof and property remarkably tidy. The inverter went inside the garage to protect it from the weather, and the panels were flush-mounted on a tile roof set at an 18-degree pitch. The town inspector praised the cleanliness of the install and the presence of service loops at all connections, and the project passed the first inspection. Three days after the municipal inspection, a green tag from the utility appeared on the door indicating the photovoltaic system was live with meters

3. K. M.
Google | Nov 8, 2023 |

After buying their home in 2021, K. M. started shopping for solar and wound up following one salesperson, Cole Morelli, from his old company to Solar Gain after months of stalled progress with the first contractor. They jumped through hoops to void the prior contract because Cole had been the easiest person to work with — not pushy and quick to explain options — and he promised to fast-track the project to make up for the earlier delays. Once paperwork was done, project manager Zachary Martlock took over and kept the momentum: over the five months from signed contract to a working system, Zachary sent near-weekly, often unprompted updates about trenching, TEP schedules, waiting periods, and next steps. The installation required a significant trench to upgrade the main electrical panel and that work rattled a close neighbor; Solar Gain and their trenching crew repeatedly stepped in to smooth the situation, with Zachary even visiting the neighbor so they felt heard. The team stayed punctual at scheduled times, handled the logistics that had stalled the first company, and delivered an operational system — what K. M. remembers most are Cole’s willingness to make it right and Zachary’s—

Platforms Monitored

Google
147 Reviews · 2 Locations
4.9/5
Yelp
18 Reviews · 4 Locations
4.3/5
SolarReviews
6 Reviews · 1 Location
3.6/5
EnergySage
5 Reviews · 2 Locations
5.0/5
BBB
3 Reviews · 2 Locations
3.0/5

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.7/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
3.6/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
3.8/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 90

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. John Cousins
Google | Oct 25, 2024 |

John Cousins has worked with Karl and his team for years on solar projects, repeatedly encountering their professionalism and consistently top-notch service. He urges anyone considering solar solutions to contact Karl — a recommendation rooted in a long-term, reliable relationship.

2. barb mcfarlin
Google | Sep 8, 2023 |

Barb had SolarGain install a residential solar system and flipped the switch just over two weeks after the install, so long-term performance was still unknown at first. From the initial meeting with Trace, she found him knowledgeable, responsive and genuinely focused on helping rather than just closing a sale. She encountered the same professionalism throughout the project: Zack, the project manager, answered questions quickly and kept the timeline moving so the job finished ahead of the projected schedule. Johnny and his installation crew stood out — skilled, punctual, respectful and unusually friendly while they worked on the roof. The system began producing right away and Barb checked output through the company app; SolarGain also committed to return soon to install a consumption CT so she can track household usage more closely. A year later, Barb still described the experience as excellent: interactions after the install matched the strong service during the sales process, which left her confident in both the equipment and the ongoing support. The takeaway that sticks is the combination of a personable, competent install crew and follow-through on post‑install monitoring —a

3. Andrew Andrakowicz
Google | Sep 15, 2022 |

A few years ago Andrew had Solar Gain install solar panels on his roof; the installation felt professional and straightforward from start to finish. He ended up with a system he really enjoys, and Solar Gain didn’t disappear once the crew left — they’ve continued to support the array over time. When a recent change at one of the hardware vendors cut off the system’s link to the monitoring software, Solar Gain jumped into troubleshooting and kept working to restore the connection as quickly as possible. John provided hands‑on help throughout the process, and that ongoing attention after installation is what stuck with him.

02

1. Mark Day
Google | Jun 14, 2024 |

Mark owns a 36-year-old house with a solar array installed seven years ago and recently turned to Solar Gain when service was needed. He discovered the company really stands out when they sent Eric to handle the work — Eric arrived on time, worked efficiently, and delivered clearly high-quality repairs after years of dealing with many different technicians. He appreciated having Trace as a reliable point of contact as well; Trace stayed accessible, cordial, and quick to respond whenever Mark needed assistance. Compared to other top solar contractors, he ranks Solar Gain above and beyond, largely because the team pairs solid technical work with a friendly, engaging manner. What stuck with him most was that dependable, professional service visit from Eric — enough that he hopes Solar Gain keeps him on staff.

2. Stephen Bauer
Google | Sep 21, 2022 |

Approaching the five-year mark, Stephen contracted with Solar Gain to put a 4.2 kW array on the south-facing roof of his midtown Tucson house and ended up with annual production topping 7,000 kWh. He now sees his Tucson Electric Power bill hang around $26 a month. The installation went in neatly and on schedule, and he remains completely satisfied—so much so that he’s recommended Solar Gain to many friends and family. The standout fact for him: a relatively small rooftop system delivering high output and shrinking the utility bill to pocket-change after five years.

3. Berta Ferriz
Google | Sep 24, 2018 |

Berta Ferriz manages operations for Malena Produce, a large processing facility in Rio Rico, Arizona, and chose Solar Gain to deliver a commercial solar installation. She found Roman and his crew consistently helpful, resourceful, and easy to talk with, which kept communication simple and the installation process smooth. The system went live in 2015, and since then it has produced substantial savings for the company while showing no performance issues. Over the years she has relied on Roman’s team for support, and they remain readily available to answer questions or provide help. What stands out is the combination of long-term, trouble-free performance and a named contact who stays accessible whenever the operation needs assistance.

03

1. a
Google | Sep 28, 2022 |

a decided to support a local Tucson business in 2015 after a friend referred them to Solar Gain, and ended up with a full-cantilever, four-car carport topped by 33 large solar panels that double as the carport roof. The system was designed to produce 13,804 kWh per year but has actually averaged about 5% more annually. The panels cut their electricity bills significantly even though they upgraded from an evaporative cooler to central air conditioning at the same time the array was installed. Nearly seven years later, with virtually no maintenance and despite expecting some decline, the solar canopy still produces about the same as it did in year one—a reliability that amazed them. The project delivered lower power costs, added home value, and reduced environmental impact; the standout fact to remember is a 33-panel roofed carport still hitting (and slightly exceeding) its projected output after almost seven years.

2. Berta F.
Yelp | Sep 24, 2018 |

Berta F. manages a 40,000 sq. ft. warehouse full of refrigerated rooms and, fed up with enormous utility bills, reached out to Roman and his team at Solar Gain to explore solar. She discovered a resourceful, knowledgeable crew who handled the commercial project smoothly—walking her through choices, keeping lines of communication open, and moving the installation along efficiently from design to commissioning. After a little over three years the system has run without equipment problems and delivered significant reductions in her power costs; she credits Roman’s responsiveness and product knowledge for turning a complex, high-demand facility into a reliable, money-saving setup.

3. Dan Kalm
Google | Feb 5, 2018 |

Dan Kalm hired Roman Black and his crew in 2011 to outfit his State Farm agency with solar panels. Over the next six years he estimates the system shaved roughly $30,000 off the agency’s energy bills. The crew handled the installation professionally, the hardware has performed flawlessly, and he hasn’t had any service issues since. He recommends Roman Black and Solar Gain based on that long-term, trouble-free performance.

Long-term Satisfaction

Long-term satisfaction for Solar Gain holds steady at 5.0 ★. This is better than 93% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

Top Solar Installers Nationwide