Solar Innovations reviews

Stephen Powers and his wife hired Solar Innovations in 2010 to design, build, and install a custom double-sliding glass door wall with a motorized screen for their Arlington, VA home. He and Evelyn worked with the company from June through September 2010 to maximize glass area, achieve a full double-door opening, and minimize mullions so the wall would read as open and seamless. Concerned about trustworthiness, they drove up to Solar Innovations’ shop in Pine Grove from the D.C. area to see the operation and meet the team in person — a meeting that proved decisive. Over the years they discovered the installers and designers were collaborative and reliable from concept through installation, and the product delivered on that promise: thirteen years after the project the doors and motorized screen still operate smoothly and the design continues to perform exactly as planned. The detail that stands out is durability — a custom, carefully executed glass wall that still works the way it was meant to, more than a decade later.

Greg Stuart paid $60,000 for eight large glass windows and quickly ran into problems. Within about 15 months three of the eight were defective: one panel had a failed seal and was fogged, another had poorly manufactured crossbars that didn’t line up, and a third arrived cracked (he can’t tell if that happened at install). The company came back roughly a year later to replace those three, but one of the replacement panels already fogged through, and the installer first promised a 3–5 month timeline to make it right before ultimately backing away and saying there was no warranty coverage. On top of that, crews left strips of blue tape stuck inside the frames of the black windows — a small but telling miss — and both the original install and the rework leaked during the first rains, suggesting no post-install water check was performed. What lingers from his experience is not just the broken glass but the combination of visible quality lapses — tape left inside the frames and immediate leaks after rain — that make the whole job feel careless rather than fixable.

Jason paid $46,000 for a glass roof on his home and ended up stuck in a months-long scramble over deliveries and dates. The company repeatedly flipped between telling him the glass was on the way and telling him it wasn’t; at one point he removed a temporary roof only to be told the glass still hadn’t arrived. He found project lead Frank Neumeister unhelpful and dishonest and couldn’t get a firm installation date. When crews did show up, they gave incorrect prepping instructions to his architect, forcing him to bring a framer, roofer and architect on site to try to straighten things out — and the company still botched the coordination. He doesn’t normally write reviews, but after spending $46k and being left without an installed roof or clear timeline, his main takeaway is the risk of losing time, money and trust: the day he took off the temporary roof and was told “no glass” is the image that stuck with him.