86
Trust
Score
WattBot

Solar Installation Group reviews

NATIONAL
Solar Installation Group
313 Reviews • 1 Location 41,629 Data Points Processed

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The Verdict

Solar Installation Group does the basics well. We found 153 reviews praising their workmanship, meaning your roof attachments and wiring will be clean and code-compliant. One homeowner had a general contractor ghost them after an inverter died, then watched SIG step in and replace it for a reasonable fee even though they hadn't been the original hiring party. That's the company in a nutshell: reliable when things go sideways, but not one you'd choose for cutting-edge support or killer pricing. The installers finish most jobs in a single day and leave no mess behind, which 215 reviewers appreciated. What sets them apart is the sales team. Josh Clark, Damian Fernandez, and a few others get called out by name in over 160 reviews for patient education and zero-pressure consults. One couple specifically chose SIG after another installer made them feel uneasy, and they ended up getting three design options instead of one take-it-or-leave-it pitch. The flip side: post-sale support scores lower than workmanship, and 22 reviews mention communication gaps after the system goes live. If you need hand-holding through your first utility true-up or want proactive monitoring check-ins, you may be disappointed. (One reviewer didn't notice their inverter had died for several weeks, which suggests the monitoring app isn't exactly pushy with alerts.) But if you value a respectful sales process and skilled installers who won't leave conduit dangling off your eaves, SIG is a safe bet.

If you're comparison-shopping purely on post-install support or app features, look at companies with higher service scores. But if you want an installer who'll replace a failed inverter even when you weren't their original customer, and a sales rep who answers texts a year after signing, SIG is worth the call.

3 Stories That Stood Out

1. John Y.
Yelp | Jun 30, 2022 |

John Y. had SIG work on his solar system back in 2019, but the install went through a general contractor so SIG was a subcontractor — a setup he later discovered added unnecessary cost. A few months ago the inverter died (it took him a few weeks to notice), and the general contractor promptly ghosted him, so he called SIG directly. Ashley and Hasten stood out for being especially helpful, and the rest of SIG’s staff treated him well. They fitted him in and installed a new inverter today for a very reasonable price; the original unit was still under parts warranty, but labor wasn’t covered. The repair process stretched out a bit, which he understood — he realized contractors can’t pause large jobs for low-margin warranty work — so he appreciated that SIG agreed to handle a system for which they technically weren’t the paying customer in 2019. The detail that left the biggest impression: SIG was willing to help a non-customer and charge a fair labor rate, so next time he plans to hire them directly to avoid the middleman markup.

2. Brandi Miller
Google | Jul 22, 2022 |

Brandi had 62 panels installed a little over a year ago on a property with two homes, and the system was set up to provide power for both. The original install team arrived on time, worked professionally, and left everything tidy. After the first year she was hit with a higher-than-expected true-up bill and realized the system needed more capacity; even so, her total cost was still below what she paid PG&E the year before. She reached out to Josh Clark to explore options, and he arranged for 18 additional panels to be added. Josh responded promptly, walked her through the choices, and took the time to answer every question, and the crew that installed the extra panels was likewise friendly and professional. She ended up with 80 panels feeding both homes, and the extra capacity helped address the true-up issue. The detail that stood out most was Josh’s hands-on responsiveness and clear explanations — Brandi recommends asking for him as your representative.

3. Irene C.
Yelp | Jul 15, 2022 |

Irene C. rarely writes reviews, but after a recent home solar installation she felt compelled to share how refreshingly different the process was. Expecting another high-pressure pitch after two poor visits from other companies, she instead experienced punctuality and professionalism from the first contact: Damian Fernández called ahead, arrived exactly when he said he would, and immediately put them at ease. He patiently walked them through three distinct system options — not just one — explaining each in plain language so they could "make an educated decision" for their family’s energy needs. Damian kept them informed at every step by phone or text; what he had estimated as a 3–4 month timeline ended up completing the project in under two months. The install crew matched that reliability: they arrived on schedule, worked quickly and carefully, completed the full install in a single day, and left the property spotless. Her clearest takeaway: ask for Damian Fernández — he shows up on time, explains real choices, and coordinates a fast, clean install that arrived well ahead of schedule.

Platforms Monitored

Google
241 Reviews · 1 Location
4.8/5
Yelp
66 Reviews · 1 Location
4.3/5
BBB
6 Reviews · 1 Location
4.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.7/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
2.6/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.7/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.5/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A

How We Got To Trust Score 86

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating: A-

Good BBB standing.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Sandy Hosier
Google | Aug 23, 2024 |

Sandy Hosier had a solar system installed on their home and, after 14 months of ownership, discovered it to be the best investment they’ve made so far. They singled out Benjamin Eagleton for his expertise and professionalism and repeatedly credited the installation crew for a smooth, well-executed process. What sticks with them most is the combination of knowledgeable staff and solid workmanship that turned the project into a straightforward, confidence-inspiring purchase.

2. Jessica Johnston
Google | Jul 26, 2022 |

Jessica Johnston had been weighing solar for months when she crossed paths with Deanna Greener. Deanna answered every question, explained options clearly, and left Jessica with a no-pressure quote that made the decision easy. The installation crews showed up on time, acted respectfully around the house, and wrapped up the job quickly. After two summers on a SIG Solar system, she ended up with exactly the performance promised — able to run the air conditioning without a big PG&E bill. She’s sent many friends and family to SIG because the combination of a calm, informative sales process and a system that actually tames summer cooling costs made the choice feel obvious.

3. Brandi Miller
Google | Jul 22, 2022 |

Brandi had 62 panels installed a little over a year ago on a property with two homes, and the system was set up to provide power for both. The original install team arrived on time, worked professionally, and left everything tidy. After the first year she was hit with a higher-than-expected true-up bill and realized the system needed more capacity; even so, her total cost was still below what she paid PG&E the year before. She reached out to Josh Clark to explore options, and he arranged for 18 additional panels to be added. Josh responded promptly, walked her through the choices, and took the time to answer every question, and the crew that installed the extra panels was likewise friendly and professional. She ended up with 80 panels feeding both homes, and the extra capacity helped address the true-up issue. The detail that stood out most was Josh’s hands-on responsiveness and clear explanations — Brandi recommends asking for him as your representative.

02

1. Jacob M
Google | Feb 11, 2022 |

Jacob M wanted extra panels to handle charging his electric vehicle and already trusted SIG after a system they installed about three years earlier. When his original rep had moved on, he was referred to Josh Clark, who welcomed him, listened closely to the EV needs, and scheduled a sit-down to map out options. Josh’s friendly, personable approach made planning straightforward, and he flagged a few small issues from the prior install so the crew would take care of them during the new work. Josh kept Jacob updated at every step, and the project finished with additional panels that meet the EV charging goal and the previous issues corrected. The detail that stands out is that Josh not only designed the expansion but made sure the crew fixed the earlier problems on install day—something Jacob appreciated.

2. Darci D.
Yelp | Mar 26, 2021 |

Darci worked with SIG to install solar and appreciated how Deanna guided her through every step, patiently answering what felt like a million questions. She leaned on Deanna from the initial conversations to project completion, and even a year later still texts with follow-ups — Deanna typically replies almost instantly. Because of that clear guidance and ongoing availability, she recommends SIG to others. The detail that stuck with her was having a single, responsive point of contact who kept answering questions well after the job was finished.

3. Damin Corona
Google | Nov 12, 2025 |

Damin Corona decided to expand his system and ended up with a full upgrade: 23 solar panels, one battery, an inverter and a smart electrical panel mounted on his house. A coworker, Tony, put him in contact with Josh Clark, and he worked with Josh through a low-pressure, informative process—Josh answered every question and tracked down any details he didn’t have. The crew arrived at 8 a.m. on a Thursday and completed the entire installation that same day. Damin wasn’t home for the work, but his wife stayed and watched the team be respectful and professional. The crew finished the job completely and cleaned up thoroughly—no boxes, trash, nails or screws left behind. He made one specific request up front: no visible conduit on the roof or exterior, and Josh’s response was “no problem,” which the team delivered. What stuck with him most was that request being honored alongside a spotless, same-day install with zero follow-up issues.

03

1. Jacob Boss
Google | Sep 29, 2025 |

When Jacob decided to move his house to solar, he partnered with Rylan from SIG Solar and found the whole process unusually calm and clear. Rylan guided him through every step, patiently answering questions and breaking down the timeline and technical details until Jacob felt confident about the choices. What set the experience apart was Rylan’s attention to detail and obvious pride in the workmanship — he double-checked elements, prioritized quality, and kept the install orderly rather than rushing to finish. The result was a smooth, efficient transition with minimal stress. The one thing Jacob keeps telling friends about is asking for Rylan: his patient explanations and focus on doing the job right are what made the difference.

2. Sam Lorigo
Google | Aug 7, 2025 |

Sam Lorigo, a first-time homeowner facing the big decision to go solar, found the entire process top notch from start to finish. He leaned on Josh Clark, who went above and beyond at every step—making him feel comfortable, answering every question honestly, and staying reachable throughout. He discovered that SIG’s office team and the installers kept communication clear and polite, and everyone involved stayed friendly and professional during the install. What stood out most was Josh’s nonstop availability—always answering texts and calls no matter how busy—which took a lot of the stress away. In the end he walked away very happy with the system and the support, and he urges anyone with doubts about solar to contact Josh at SIG Solar.

3. Rich S.
Yelp | Jan 14, 2025 |

Rich had Sig Solar install a rooftop solar system two years ago for a home that runs a pool and spa. After the first year he discovered a true-up bill of $1,025 and the second year it dropped only to $925. He expected the installer to size the array correctly—Sig Solar had reviewed a full year of his PG&E bills before the install—but they undercounted how many panels were needed to cover his usage, especially the pool and spa load. When he pushed back, the company’s answer was essentially that the only fix was to buy more panels. He ended up paying recurring true-up charges and feeling stuck with the extra expense and the recommendation to expand the system.

Long-term Satisfaction

Long-term satisfaction for Solar Installation Group drops to 4.2 ★ compared to early reviews. This is better than 42% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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