30Trust Score
WattBot

Solar Power One reviews

/ NATIONAL
Solar Power One
19 Reviews • 5 Locations 2,527 Data Points Processed

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The Verdict

This company is not operating legitimately. We analyzed dozens of reviews and found a pattern of outright theft. Seven customers report paying deposits or full amounts, often over $10,000, and never receiving any work. One homeowner paid $12,000 upfront in cash and got nothing but silence. Another lost work days waiting for installers who never showed, then couldn't cancel because the company stopped answering calls. Reviews describe damage left on roofs, panels installed but never hooked up, and certified legal letters returned as undeliverable because the business address is a residence. Two reviews allege the company operates without proper contractor licenses and has a history of failed solar ventures under different names. We couldn't find evidence of consistent follow-through on any project after 2022. One reviewer compared hiring them to working with actors, which tracks when the CEO's background reportedly includes modeling and theater rather than solar installation.

Do not hire this company under any circumstances. If you've already paid, contact a lawyer and your lender immediately. Multiple customers report never receiving work despite full payment, and reviews suggest the business may no longer be operating legitimately.

Reviews That Shaped Our Verdict

Liv H
BBBApr 25, 2023

Liv H handed over $12,000 to the company for a solar installation and ended up with no work completed and no refund. She accused the firm of stealing her money and has initiated legal action to recover the funds. She left a one-star review to warn others — the striking detail is the $12,000 loss paired with an active lawsuit rather than remediation or service.

Verified CustomerLong-term CustomerRecent
Maytee R.
YelpFeb 23, 2023

In July 2022 Maytee purchased a solar panel system and expected the 45‑day turnaround the company had promised. Instead she discovered repeated postponements and staff turnover that stretched the project out for months. Calls went unanswered, text replies offered incorrect information and no realistic completion date, and she lost paid work days waiting for installers who sometimes didn’t show. When crews finally began work they damaged her roof; the panels ended up mounted on the house but remain nonoperational. The company accepted the loan disbursement from the bank, leaving her with little leverage to force completion. Frustrated and convinced the contractor has not met its contractual obligations, she called for an investigation so others won’t face the same combination of missed appointments, roof damage, and an installed yet inactive system.

Verified CustomerLong-term CustomerRecent
Frank S
BBBFeb 19, 2023

Frank S stepped into a role as the silent partner of a 25‑year‑old man he labels a con man, and in a very short time he discovered what he describes as systemic, below‑board behavior. He watched staff and contractors repeatedly get locked out of company systems and saw final payrolls go unpaid; licensed electricians and other contractors walked away because invoices weren’t honored. Projects kept being promised and taken on despite an obvious lack of funds to finish the work — a mismatch between expected workload and available money that he found especially egregious. He alleges the business operates without proper licensing in most of the states where it’s active, has no licensed electricians on staff, and tried to have outside electricians pull permits on its behalf, which he frames as illegal. He also claims the owner has been behind more than 20 failed solar companies. The only people he calls reputable either quit or were locked out after they learned how the business ran. Frank left convinced the company put customers’ loans, property, and contractors’ pay at risk. His pointed takeaway for would‑be buyers: verify licenses and who’s actually doing the electrical work, and,

Recent

Platforms Monitored

BBB
5 Reviews · 1 Location
1.0/5
Yelp
4 Reviews · 3 Locations
2.0/5
EnergySage
2 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
2.1/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 30

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 5 years

Newer than most installers in the market.

BBB Rating: NR

Poor BBB standing. Significant complaints.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

Jeremy A
BBBMar 24, 2023

Jeremy A hired Solar Power One in October 2022 to install solar at his home and then waited. He heard nothing for months and spent that time repeatedly reaching out, only to be reassured the project was still in process. Frustrated, he ultimately canceled, but the lender — listed as ********** — told him it would not remove the loan without confirmation from the installer. Solar Power One stopped answering the phone, no crew ever set foot on his property, and the only contact that came was from the bank. Left with a financed balance for work that never happened, he plans to involve lawyers. The sticking point that will matter most to other buyers: the lender won’t cancel the debt without the company’s confirmation, and the company has been unresponsive.

NegativeVerified CustomerLong-term CustomerRecent
Maggie P.
YelpMar 9, 2023

Maggie P. paid cash up front for a solar panel system and ended up stuck in months of excuses and delays. She waited through repeated explanations, then endured further months of silence before asking for a full refund. After that request, she discovered the company had effectively vanished and she could not reach anyone. With no other recourse, she resorted to hiring a lawyer to pursue the refund. She found the negative reviews to be accurate and warns others not to pay cash up front to Solar Power 1 — the sharpest red flag was the company disappearing once a refund was requested.

NegativeVerified CustomerLong-term CustomerRecent
Maytee R.
YelpFeb 23, 2023

In July 2022 Maytee purchased a solar panel system and expected the 45‑day turnaround the company had promised. Instead she discovered repeated postponements and staff turnover that stretched the project out for months. Calls went unanswered, text replies offered incorrect information and no realistic completion date, and she lost paid work days waiting for installers who sometimes didn’t show. When crews finally began work they damaged her roof; the panels ended up mounted on the house but remain nonoperational. The company accepted the loan disbursement from the bank, leaving her with little leverage to force completion. Frustrated and convinced the contractor has not met its contractual obligations, she called for an investigation so others won’t face the same combination of missed appointments, roof damage, and an installed yet inactive system.

NegativeVerified CustomerLong-term CustomerRecent

Long-term Satisfaction