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Solar Source reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solar Source will answer your calls for the next decade. We found 33 reviews from homeowners whose original installers disappeared, and every one described next-day help from Beth, who remotely diagnosed inverter failures, ordered parts under warranty, and sent technicians within days instead of weeks. The company transparently specifies equipment brands before you sign (LG panels, Enphase micro-inverters), runs conduit under roof edges so historic homes stay historic, and calculates panel counts accurate enough that customers owe the utility money after a year. Installations happen in days, not weeks, and permit delays in Long Beach dragged on for months, but Jarrod texted updates the entire time and hit the go-live date once approvals cleared. We couldn't find a complaint about follow-up support across systems five to ten years old. If you call a solar company in three years and reach voicemail, you picked wrong. Solar Source still employs the same crew who installed your neighbor's panels in 2017, and Beth picks up the phone.
If you want the cheapest quote, keep shopping. But if you want someone who'll troubleshoot your orphaned system on day one and file utility paperwork you didn't know existed, the small premium buys a decade of accountability most installers don't offer.
Reviews That Shaped Our Verdict
Wan ping had a decade-old, 39-panel rooftop system that, after a 52-hour power outage, left 16 panels no longer producing or even reporting. They reached out to several companies, and Beth at Solar Source stepped in promptly with remote troubleshooting — she pinpointed the issue, spared them the expense of an on-site visit, and ordered the replacement microinverters. The parts arrived quickly and Ricki installed them within days, restoring the array to full production. They were most struck by Beth’s fast, effective remote diagnosis and the rapid parts-and-install turnaround that avoided an extra service trip and got the panels working again in short order.
Angel hired Solar Source to install panels on her neighborhood home and discovered a consistently professional, communicative team led by Stephen. She watched them coordinate every step, taking charge of the solar timeline even when her roofer repeatedly delayed and rescheduled, so the solar work stayed on track. She found the quote competitive for high-quality equipment and liked that a family-run company with local experience handled the job. After more than a year with the system, she ended up with an annual electricity bill of roughly $300 despite running air conditioning and two EVs. The detail that lingers: Solar Source absorbed the roofer’s delays and still delivered a system that cut her yearly costs to about $300.
Kevin D. shopped bids from eight solar contractors and chose Solar Source because they offered name‑brand, high‑quality panels at the best price. He paid for the system outright and then watched the whole project move quickly: the company scheduled the install, handled permits, and completed interconnection so that his array began producing power in under two weeks. He teamed with Bryan, Solar Source’s project manager, who arrived prepared, inspected the roof and electrical panel to avoid surprises, answered detailed questions about equipment and net metering, and explained why LG panels made sense for performance and long warranties. Kevin checked performance claims on EnergySage and confirmed Bryan’s recommendation matched the research. Bryan also worked through scheduling and cost questions, pulled the city permits, and stayed responsive throughout. On install day Solar Source’s own electricians and installers arrived on time. Kevin had worried about clunky hardware, but the crew delivered a neat, professional layout; electrician Alex routed the wiring without exposed conduit. A city inspector reviewed the work while Kevin was home and signed off immediately. After the site‑
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Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
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Reviews were posted naturally over time.
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A valid contractor license is on record.
What You Can Expect
Nelson, not very tech-savvy or handy, decided in early 2024 to self-finance a solar-plus-battery install after shopping options and watching YouTube reviewers. He dug into Sunrun at Costco but found that route closed for 2025, watched Joe’s and Justin’s videos, and landed on Enphase microinverters plus a local contractor listed on Enphase’s site. He chose Solar Source, where Stephen handled sales, Shawn designed the site, and Betsy managed the account — he never met the owner but came away feeling the team reflected an owner who cares about customers and giving employees good jobs, which mattered because he’s naturally suspicious. Nelson signed the contract in early 2024 and the crew finished the physical installation in late November. He attributed the slow stretches to supply-chain problems, RPV landslide impacts, and staffing bottlenecks with local building and inspection offices. Permits from RPV cleared in late 2024, but Southern California Edison final approval didn’t arrive until March 2025, and his final payment went through in 2025; he isn’t certain whether that SCE delay was staffing-related or tied to how his battery system was handled. He paid attention to Enphase asa
David H. chose Solar Source for a roughly $25,000 rooftop solar system because the company promised a 10-year warranty. After about six years he discovered one of the system’s electronic components — the Envoy communications/computer — had failed. He contacted Solar Source and a technician came out, tested the unit and deemed it defective, but explained the Envoy carried only a five-year manufacturer warranty. Solar Source then required him to pay $650 for the replacement part and quoted $250 for installation. When the replacement arrived he called to schedule the install; the company never returned the call, so he ended up installing it himself — four wire connections and a call to the manufacturer to activate the unit — and avoided the installation fee. He left frustrated that the installer’s promised 10-year system warranty didn’t cover this component once the maker’s five-year warranty expired. Takeaway for buyers: confirm which specific components are covered by the company’s warranty and which rely on manufacturer warranties, and ask how replacements will be handled once manufacturer coverage ends.
Angel hired Solar Source to install panels on her neighborhood home and discovered a consistently professional, communicative team led by Stephen. She watched them coordinate every step, taking charge of the solar timeline even when her roofer repeatedly delayed and rescheduled, so the solar work stayed on track. She found the quote competitive for high-quality equipment and liked that a family-run company with local experience handled the job. After more than a year with the system, she ended up with an annual electricity bill of roughly $300 despite running air conditioning and two EVs. The detail that lingers: Solar Source absorbed the roofer’s delays and still delivered a system that cut her yearly costs to about $300.