80Trust Score
WattBot

Solar Symphony reviews

/ NATIONAL
Solar Symphony
414 Reviews • 2 Locations 55,062 Data Points Processed

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The Verdict

Solar Symphony gets the basics right. We analyzed hundreds of reviews and found steady praise for professional crews, fair pricing, and systems that keep working years after installation. In 229 reviews mentioning installation quality, we couldn't find a single complaint about sloppy roof work or damaged shingles. The company handles permits, utility paperwork, and city inspections without dragging homeowners into the process. Pricing sits in the middle of the pack, not the cheapest quote you'll see but competitive enough that 164 reviewers called it a good value. What stands out is longevity. Customers who installed systems in 2015 and 2020 report zero failures, and when a storm knocked out wiring connections on one system, the crew showed up within 24 hours to fix it. Post-sale support scores lower than workmanship (179 positive mentions versus 229), which means you might wait longer for a callback than you'd like, but the work itself holds up.

If you want an installer who won't vanish after activation and whose roof attachments are still solid five years later, Solar Symphony is a safe pick. You may find a lower quote elsewhere, but you'll pay for follow-through that lasts.

Reviews That Shaped Our Verdict

Zhan Yu
GoogleOct 21, 2025

Zhan had a 26-panel solar array installed in April 2024. After a recent storm produced wiring connection problems, they reached out to Solar Symphony, and the company was on the scene within 24 hours to locate and fix the issue. The swift post-storm response — a same‑day turnaround to restore the system — is what left the strongest impression and reassured them about the company’s service.

Verified CustomerLong-term CustomerRecent
D H.
YelpOct 31, 2024

This homeowner contracted Solar Symphony for an 18-panel solar system plus a new main power panel and a roof replacement — a package the company managed from start to finish — and the system went live in January 2024. From the outset they relied heavily on Billy Pierce, who proved both personable and painstakingly detail-oriented; Billy and the project manager kept regular updates flowing and stayed on top of scheduling and inspections. Solar Symphony took care of every permit, SDG&E interaction and paperwork step, and they also coordinated the roofing and electrical trades so the homeowner only ever dealt with one contractor and one bill. The price landed in a comfortable middle ground — not the cheapest, not the most expensive — and any additional work that arose came with clear, sensible explanations and no surprise charges. When a quality issue popped up — the roofer left scrap metal and nails behind — Billy stepped in and got the crew back out to correct it; the homeowner chose Protecta Roofing and found their work solid once cleaned up. After activation the team followed up to make sure production matched expectations and walked the homeowner through monitoring via the Enfase

Verified CustomerLong-term CustomerRecent
Blaise T.
YelpJun 23, 2015

Blaise T. poured over nine different solar proposals for his ranch-style home and a commuter Ford Focus EV, determined to buy a system rather than lease one. He agonized over options, then separated providers into two camps — long PPAs and outright purchases — and focused on companies willing to sell. After narrowing the field to four sellers and hearing two personal recommendations for Solar Symphony, he met Mark, an account manager who cut through the marketing noise and laid out exactly how much, how long, and when. He encountered professionalism at every step: polite, responsive people in sales, operations, and even the owner. Solar Symphony delivered the lowest quote for his particular system, agreed to flexible payment terms, and built in a 240V charger for the Ford Focus at cost. The only real delay came from the local utility, SDG&E, which became the scheduling bottleneck. The outcome: he no longer pays electrical bills for the house or the EV, and his financial math improved dramatically — an initial break-even estimate of about 6.5 years was later recalculated to under 4.5 years (updated 03Aug2016) after factoring in incremental SDG&E rate increases. The concrete take

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Google
193 Reviews · 2 Locations
4.6/5
Yelp
117 Reviews · 2 Locations
4.2/5
SolarReviews
68 Reviews · 1 Location
4.6/5
EnergySage
50 Reviews · 2 Locations
4.5/5
BBB
1 Reviews · 1 Location
5.0/5

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.2/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.1/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
3.5/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
4.4/5

How We Got To Trust Score 80

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 12 years

Operating longer than most installers in the market.

BBB Rating: A-

Good BBB standing.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Dave Kartes
GoogleNov 4, 2025

Dave found Solar Symphony refreshingly professional — from the first conversation there was no high-pressure sales pitch, just straightforward information and a clean installation. He ended up with a solar system that has run flawlessly for the past ten years and produced consistent, trouble-free performance. The detail that lingers is simple: a decade later he has no regrets and the panels are still doing exactly what was promised.

PositiveVerified CustomerLong-term CustomerRecent
Tomo Bystedt
GoogleSep 23, 2025

Tomo Bystedt hired Mark and the Solar Symphony team to install a solar system on his home in 2017, and the array has run flawlessly ever since. Rather than vanish after the job was done, Mark and his crew have checked in from time to time with practical follow-up — especially guidance about SDGE plans and billing — to make sure the setup continued to perform well. That ongoing, proactive attention is the detail that stood out for him: a one-time install turned into a lasting relationship with useful, timely support.

PositiveVerified CustomerLong-term CustomerRecent
Cris Ponce
GoogleJul 2, 2025

Cris Ponce hired the company to install solar on their home a few years ago and came away generally satisfied. They encountered some scheduling snags and occasional gaps in follow-up during the project, but the team eventually straightened those issues out. The hardware has run smoothly with no problems since installation. The standout lesson for them: after a couple years of living with the system they wished they had chosen a larger panel array — sizing up front would have matched their longer-term needs better.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction