Solar Unlimited reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solar Unlimited delivers solid installations but stumbles badly on follow-up service. One customer waited two months for a panel reinstall, enduring multiple contract rewrites and mounting-bracket debates, only to have the company bail entirely. Another spent a full day waiting for a technician who showed up seven hours late without a ladder. Reviews reveal a sharp divide: 33 customers praised the installation crews for skilled work and clean trenching, while 14 described service as unresponsive and disorganized. The frustration centers on missed appointments and conflicting information from the office. In one case, a sales rep quoted a promotional price in person, the office sent a higher proposal, a manager promised to honor the original number, then the rep reversed course and blamed the manager. The company does maintain install records going back decades. When service calls go smoothly, customers report fair billing and quick fixes. But the pattern of scheduling chaos and communication breakdowns means you're gambling on whether you'll reach someone helpful or get stuck in limbo.
If you hire Solar Unlimited, plan for excellent installation work but prepare for potential service headaches. The crews know their craft, but getting them to your door on schedule requires persistence and patience.
Reviews That Shaped Our Verdict
Linda had trusted Solar Unlimited for more than 15 years when she asked them to replace the pool solar panels they originally installed years earlier. A tech named Jose showed up, handed over a mail flyer advertising a promotional discount, and promised a proposal at that promotional price — the proposal never arrived. After calling a few times she finally received paperwork that carried a much higher price than Jose had quoted. Contacting the office led to more delays and the runaround from an employee named Tammy until an office manager, Sergio, stepped in and agreed the price change wasn’t right and that Jose would be told to honor the original quote. Still, no one followed through to set an appointment, and Jose later claimed he had been given different information, leaving the situation mired in conflicting messages and unanswered calls. Frustrated, she reached out to Environment Solar in the Valley; they beat Solar Unlimited’s original quote, installed the new panels without hassle, and closed the job. The takeaway was stark: long-standing customers were driven away by inconsistent communication and poor internal coordination — the lasting image being cheaper, faster service,
Michael H. had a tile roof replaced because of leaks and needed his nine Fafco panels put back after the reroofing. He first contacted the company that originally installed the system and immediately ran into trouble: a sales rep answered curtly and quoted $3,000 to reinstall the array, so he hung up and started hunting for alternatives. When he called back, Tammy stepped in and produced a far more reasonable quote—roughly a third of the initial price—so he signed. What followed was more than two months of frustration. After signing, he endured constant excuses, missed calls, repeated rescheduling and several rewritten contracts that quietly changed what the crew would do. A technician finally came out about a month later and raised issues with the mounting brackets the panels had used successfully for seven years. The company pushed to remove tiles and install a different mounting system; he refused. They eventually agreed to reinstall on the existing brackets, but the back-and-forth had already become stressful. Before New Year’s they promised to schedule the work in the first or second week of January, then went silent. When he called again in early January, the company told他
Chris D. moved into a home about a year ago and wanted to heat the pool, but wrestled with whether to pick a gas heater or a solar setup — gas looked powerful but carried ongoing fuel costs and the extra expense of running a gas line. After some initial research he called Solar Unlimited and connected with Daniel, who came out quickly, explained the options, and left a clear solar quote. They waited about 11 months before revisiting the project. When they called Daniel again he remembered them, requoted the job and quietly added one extra panel at the same price. He also recommended a pool electrician to relocate a light and handle electrical work, then took charge of coordinating everyone. The installation team arrived and knocked out roughly 75% of the work in a single 4–5 hour stretch. Daniel stayed the first day; the crew dug trenches and cut concrete with tidy work, set the rooftop panels cleanly, and synced timing with the electrician so everything moved together. The next morning someone returned at 7 a.m. to pour and patch the concrete, the system was finished, and the crew waited for Chris to get home so they could walk him through how it all worked. Because the kids swim毎
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 70
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 17 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Adam H. waited seven hours for a scheduled service visit, only to have the technician arrive without a ladder. He had a solar pool heater installed a few years ago and has repeatedly run into problems with both the original installation and the equipment. Over time he experienced slow, unreliable support—appointments that run late and a sense that getting the service fee paid mattered more than fixing the system. A whole day disappeared while he waited, and he ended up needing to reschedule. What sticks with him is simple and specific: a seven-hour wait and a tech who showed up ill-equipped.
Rosemary discovered Solar Unlimited still had the file for her original 2005 installation when she reached out about panels that had spent years under the hot sun. She found the company offered an affordable upgrade and handled the work with clear, responsive service. Tammy, the service coordinator, organized the project and Jose, the install tech, carried out the replacement smoothly, leaving her impressed with both the price and the workmanship. The detail that stuck with her was the continuity: a company that kept her 2005 records and sent named, dependable people to complete the upgrade.
Linda had trusted Solar Unlimited for more than 15 years when she asked them to replace the pool solar panels they originally installed years earlier. A tech named Jose showed up, handed over a mail flyer advertising a promotional discount, and promised a proposal at that promotional price — the proposal never arrived. After calling a few times she finally received paperwork that carried a much higher price than Jose had quoted. Contacting the office led to more delays and the runaround from an employee named Tammy until an office manager, Sergio, stepped in and agreed the price change wasn’t right and that Jose would be told to honor the original quote. Still, no one followed through to set an appointment, and Jose later claimed he had been given different information, leaving the situation mired in conflicting messages and unanswered calls. Frustrated, she reached out to Environment Solar in the Valley; they beat Solar Unlimited’s original quote, installed the new panels without hassle, and closed the job. The takeaway was stark: long-standing customers were driven away by inconsistent communication and poor internal coordination — the lasting image being cheaper, faster service,