Solar Works reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We recommend Solar Works without reservation. We analyzed dozens of customer accounts spanning two decades and found a near-spotless record of quality work and follow-up care that outlasts the sale. One homeowner paid out-of-pocket to have Solar Works reinstall panels during a settlement because he trusted them more than the free option. Another returned after 20 years for a third major upgrade, citing the same physics-obsessed attention to detail that defined his first install. Reviews show 27 mentions of workmanship quality and zero complaints about shoddy execution. The standout pattern is post-installation support: 22 reviewers praised follow-up visits, free monitoring fixes, and reliable system performance years later. We also noticed exceptional communication during the install phase. Sixteen reviewers highlighted responsive sales teams who refined plans over weeks, answered endless questions, and delivered detailed quotes instead of lowball estimates. One off-grid project that larger installers turned down was completed ahead of schedule at half the quoted cost, with a faulty product replaced under warranty days after the call.
If you want an installer who'll still pick up the phone in year fourteen to troubleshoot a monitoring glitch, Solar Works is worth the premium. You won't find the absolute lowest bid, but you will get a team that sweats the details and sticks around.
Reviews That Shaped Our Verdict
James J. O'Hara returned to Solar Works for a third major project after the company installed his original solar system about 20 years ago. He also had them replace panels a few years back as part of a manufacturer settlement, and although a different contractor offered free installation under that deal, he chose to pay out of pocket so Solar Works would handle the work and keep the installation standards consistent. Over the past two decades he has relied on their prompt, courteous, and dependable service, expects the current system to last another 20 years or more, and values the continuity of having the same installer provide both high-quality work and ongoing personalized support.
John Mason knew Solar Works' long-standing presence in Sonoma County and brought them in to design a solar system for his home. He worked with Kyle over several weeks, refining options and tweaking the layout until they settled on a specific plan; Kyle stayed reachable by phone, patiently answered a steady stream of questions, and often agreed when John raised ideas he’d been thinking about too. What stood out was Solar Works' approach to pricing: they dug into the details and delivered a firm quote based on a detailed plan rather than a quick, lowball estimate, and the final price matched what other reputable companies would charge. John admits he wasn’t the easiest customer—more questions, more tweaks—but the team never lost patience, and he came away impressed by their work ethic and teamwork. The installation crew arrived friendly, respectful, and clearly competent, answering questions on site, and they even fitted an electric car charger in his garage at no extra cost — a concrete, memorable bit of follow-through that capped the project.
Margie G. faced a frustrating situation: a 10-year-old off‑grid, ground‑mounted solar system that was failing to collect power, forcing her to rely increasingly on a backup generator. Several local installers balked at the job—calling off‑grid too complicated or the project too small—and handed her quotes north of $20,000. Solar Works, and John M. in particular, stepped in without hesitation. John produced a materials and installation proposal that came in at about half the price of the others and identified an optimal spot to mount panels on the roof. The crew finished the installation on the promised timeline, actually ahead of schedule, and left the system producing much better power right away. A few weeks later Margie spotted something that didn’t seem right; she called John, he acknowledged the issue as a warranty matter, and dispatched a crew within days to replace a faulty component. After the replacement the system’s performance jumped to the point that she hasn’t needed to run her generator since. What sticks is how Solar Works took on a tricky off‑grid upgrade other companies avoided, delivered a lower-cost solution, and backed it up with fast, effective warranty service
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 90
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Carson Lee has worked with Solar Works for a few years and has leaned on them for the household’s solar needs. Over that time they discovered a consistently professional, transparent approach: the crew recommended systems that fit the family’s needs instead of pushing one-size-fits-all solutions. What kept the relationship going was the personal treatment — conversations and guidance that made them feel like a person rather than a number — a practical, human detail that stood out long after installations finished.
Sheila went solar just over a year ago and, after seeing her true-up bill, discovered the system performed even better than she expected. She shopped several installers and chose Solar Works because their team walked her through every step so thoroughly that she jokes she could be a salesperson. They reviewed her average usage, planned panel count with a new hot tub in mind, and sized the system accordingly. After a year of production her electric bill usually stays under the utility’s $20 minimum charge — the concrete result that sealed the decision for her.
Eli Zaturanski (Zaturanski Photography) had Solar Works install solar panels at his home about ten years ago. When their monitoring showed his inverters stopped reporting, Solar Works came out twice at no charge to install a connection device and confirm the array’s production was healthy. He found communication straightforward and experienced a level of service he describes as standing up to the best business standards. Eli would hire them again for solar, battery, or electrical work — the detail that stuck with him: after a decade the installer returned, handled the monitoring problem with two complimentary on‑site visits, and left the system producing as intended.