68Trust Score
WattBot

Solarco reviews

/ NATIONAL
Solarco
101 Reviews • 2 Locations 13,433 Data Points Processed

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The Verdict

This company's door-to-door sales practices are an immediate red flag. We found nine reviewers who described rude or profane conduct at their front door, including one salesperson who called a homeowner a profanity after she declined. Beyond the sales problems, installation customers hit frustrating delays. One reviewer waited two full months for a meter after installation, calling repeatedly for updates that never came. Another failed the city inspection and had to wait weeks for corrections, with no advance notice about when crews would return. The 21 reviews mentioning installation hiccups paint a pattern: panels eventually work, but the path to turn-on involves rework, miscommunication, and app login headaches. Even when the hardware performs well (50 reviewers praised workmanship), SolarCo's project execution and post-sale responsiveness fall short. Thirty-two reviews flagged sales conduct issues, and 19 mentioned poor post-sale support. One customer couldn't reach the company five years later to upgrade a battery. That's not the reliability you need for a 25-year investment on your roof.

If you value a smooth, communicative installation process and responsive long-term support, look elsewhere. The panels may perform fine once energized, but getting there involves avoidable frustration and unforced errors.

Reviews That Shaped Our Verdict

Victoria B.
YelpJul 19, 2017

Victoria B. had a prominent "No Soliciting" sign on her front door when a young door‑to‑door solar salesperson kept returning to pitch his product. After the fifth interruption she shut the door and declined, and he responded with an expletive before immediately insisting he had said "Have a nice day." She knew what she heard, found the encounter shockingly rude, and faulted the company for sending someone who ignored a posted request and then resorted to profanity.

Unfair
Russ W.
YelpMay 17, 2023

Russ W. discovered his home solar battery needed an upgrade after five years, but when he reached for help the phone number on his paperwork didn't connect him to solarco. He tried repeatedly and couldn't get hold of the company, leaving him with an aging battery and no clear route to service or a replacement. Frustration hardened into feeling "screwed again" by corporate support because warranty or upgrade assistance wasn't reachable. The concrete takeaway for prospective buyers: confirm contact numbers actually work and get documented, long‑term support or replacement terms before signing — Russ ended up with a battery due for replacement and no one to call.

Verified CustomerLong-term CustomerRecent
Michael H.
YelpFeb 15, 2016

After a year of digging into options, Michael H. decided he wanted to own a solar system for his house rather than lease, and SolarCo’s on-site quote and financing looked very attractive. He hit a snag when the loan paperwork came through — the rate he’d been quoted didn’t stick because his credit score was a few points lower than expected (he’d just bought the house a year earlier). He contacted SolarCo, and the company worked with the lender to sort that out. The real trouble came from one office contact, Cameron. After signing the paperwork, Michael went weeks without an update. He had an electrical panel upgrade lined up and, after three weeks of silence, called to check the status. Cameron told him the electrician was scheduled and that Michael should have been notified — he hadn’t. A week later the crew arrived and the installers themselves were professional, efficient, and clearly cared about quality; Michael was impressed by how they treated the house. That crew ran into a paint problem: they used up the homeowner’s paint while spraying conduit and offered to fetch more. Michael left them the original can and the Dunn Edwards formula. When the installers returned Monday

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
101 Reviews · 2 Locations
3.9/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.3/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 68

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Janice B.
YelpFeb 4, 2023

Janice had SolarCo install her home solar system seven years ago, and it still performs reliably today. She reaches out whenever questions come up, and SolarCo’s professional staff step in and provide the correct solutions. After seven years of steady operation paired with responsive, solution-focused support, the lasting reliability and ongoing customer service are what stick.

PositiveVerified CustomerLong-term CustomerRecent
Colleen K.
YelpDec 19, 2017

Colleen K. had been considering solar for five years, and after comparing options discovered most companies were pushing expensive leases. She and her husband ended up buying a system they could actually afford, which became the defining win of the whole experience: they own the panels rather than being locked into a lease. From initial contact through final hookup, the installer kept them informed with notifications at every step, and every person they dealt with was polite and accommodating. The only real snag came from the city permitting office and the electric utility arguing over where the array should be placed; the company stepped in, handled the permits and coordination, and moved the project through in a timely way. What stayed with them most was owning the system and having the company manage the bureaucratic headaches — she and her husband recommend SolarCo Solutions for buyers who want a purchased system and hands-on support.

PositiveVerified CustomerLong-term CustomerUnfair
Jason D.
YelpOct 18, 2017

Jason D. answered a knock from a door-to-door salesperson after he'd been curious about solar, and the next day met Wayne, who walked him through the whole process. With a ranch-style 1,650 sq ft house and only a few months of utility statements to work from, Wayne sketched out a modest 3 kW system that fit the household’s usage and emphasized that real savings would require some behavioral changes — more awareness, LED lights (already done), and running the A/C a bit warmer. Permitting and plan drafting slowed the start, but once permits cleared a three-person crew replaced the main breaker panel, installed the panels in about half a day, and wrapped up the full job in a single day. The crew worked efficiently, the electrician even matched the stucco paint where he routed conduit, and the lead tech took time to explain the wireless monitoring so he felt comfortable with system operation before they left. After a year the outcome was striking: the system produced a negative True-Up balance, meaning PG&E paid him back, and his combined electric and gas bills averaged about $15 in summer and $60 in winter. At peak summer production the array generated roughly 580 kWh while the家消耗

NegativeVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction