Solare Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solare Energy won't blow you away with innovation, but you won't end up chasing down broken promises either. We found 79 mentions of solid workmanship and dozens of stories about installations that finished on time, looked clean, and started saving money immediately. One reviewer compared five bids and chose Solare not because they were cheapest but because their 20-year parts-and-labor warranty covered service calls at no extra charge. Another watched crews navigate a notoriously slow HOA design review in nine days and finish a 46-panel install six weeks ahead of schedule. The dedicated case managers respond to texts within minutes, and if you need Tesla Powerwall installation years after your original panels went up, they'll knock it out in four hours. The weak spot is aftercare. We noticed a pattern of customers whose monitoring never worked or whose emails went unanswered after the final inspection. If you want an installer who'll still pick up the phone three years later when your inverter stops reporting, budget an extra hour of your time to confirm they've actually set up remote monitoring before the crew leaves your roof.
If you're comparison-shopping purely on warranty length or HOA experience, Solare is a strong contender. But if you expect the same responsiveness after installation that you got during the sales process, clarify the post-sale support plan in writing before you sign.
Reviews That Shaped Our Verdict
Tracy B. approached the project like a data-driven buyer: she met with at least five solar companies to compare system options, costs and payback timelines, and eventually chose Solare Energy after working with John. A year after installation her roof needed replacing, and Solare stepped in to coordinate with her roofer for panel removal and reinstallation — the handoff and execution went off without a hitch. On site, installers Storm and Logan stayed respectful, tidy and conscientious, kept her informed at every step, and took extra care to protect the property. Coming from the building industry and being hard to please, she appreciated both the product and the crew’s professionalism; the thing that stuck with her most was how smoothly Solare managed the roof replacement and panel reinstallation, with clear communication and a clean, careful job.
Doug A. invested nearly $50,000 in a roof-mounted solar system and later discovered the Enphase monitoring gateway kept losing its connection to the web. He reached out to Enphase and learned a replacement would cost about $200 — reasonable for the manufacturer, he thought — but expected Solare, the installer, to handle post-install maintenance. After leaving Solare a message, he received no return call; instead Solare emailed step-by-step reconnection instructions and offered a technician visit for $99. He hadn’t called them for minor issues over the years, so this felt like being billed for basic upkeep after a big purchase. The system went unreported for a significant stretch, undermining the installer’s earlier promise to monitor performance and address failing panels or inverters. Ultimately he ended up without real installer support: hardware replacement would come from Enphase, and any on-site help from Solare carried an extra fee — a sharp contrast to the expectation of ongoing service under the installation relationship.
Earl L. finally committed to a big rooftop system — a 14.72 kW array (46 panels with microinverters) on his Santaluz house — after getting hit with an August SDG&E bill north of $1,100 and interviewing several installers. He chose Solare Energy because their bid undercut competitors he’d vetted (including Sullivan Solar, Baker Electric and Stellar Solar), several personal friends had already used them, and the owner, Jose-Luis, lives in Santaluz too, which made communication easier. What set the project apart was Solare’s internal process. From the moment he signed the contract on October 3 they assigned a dedicated case manager who shepherded permits, HOA design review and inspections — and answered emails or texts within minutes most of the time. That process smashed a major local hurdle: Santaluz’s often slow design-review board approved the plans in nine days, and the city approvals followed quickly. Solare kept the entire job in-house (no subcontractors), the crews were professional and courteous, and the job completed ahead of the original December 1 estimate. By November 16 the full 46-panel system was installed and generating credits on his SDG&E account. He built a 46‑
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How We Got To Trust Score 81
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Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
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Reviews were posted naturally over time.
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What You Can Expect
When J A. asked the company to add a Powerwall to the solar system they'd had installed years earlier, the installers arrived certified and finished the job in roughly four hours. They found the quick timing wasn't the only noteworthy thing: the crew took time to set up the monitoring app, walk them through how to use it, and make sure all the information and paperwork were in order for SDG&E to switch plans. What stuck with them most was that the team combined a fast, certified install with hands-on help on the app and the utility details — not just hardware, but the follow-through to get everything working smoothly.
Bob B. chose Solare for a second solar installation after running his original system for more than ten years, motivated by rising SDG&E rates and changes to rate periods. He upgraded the array and added two Tesla batteries, and the installation crew worked cleanly and courteously throughout. Dustin stepped in with tailored recommendations for the new setup, and Connor patiently walked him through the paperwork that followed, so the administrative side never felt overwhelming. He ended up with an updated, battery-backed system and a tightly coordinated team that handled both the technical and paperwork details.
Doug A. invested nearly $50,000 in a roof-mounted solar system and later discovered the Enphase monitoring gateway kept losing its connection to the web. He reached out to Enphase and learned a replacement would cost about $200 — reasonable for the manufacturer, he thought — but expected Solare, the installer, to handle post-install maintenance. After leaving Solare a message, he received no return call; instead Solare emailed step-by-step reconnection instructions and offered a technician visit for $99. He hadn’t called them for minor issues over the years, so this felt like being billed for basic upkeep after a big purchase. The system went unreported for a significant stretch, undermining the installer’s earlier promise to monitor performance and address failing panels or inverters. Ultimately he ended up without real installer support: hardware replacement would come from Enphase, and any on-site help from Solare carried an extra fee — a sharp contrast to the expectation of ongoing service under the installation relationship.