Solarium Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solarium Energy won't wow you, but they'll get panels on your roof without drama. We analyzed over a hundred reviews and found a company that excels at straightforward installs but stumbles when customers need them months later. One homeowner called back about a faulty system and spent months chasing callbacks, eventually learning the owner admits service issues aren't prioritized. That's the risk here. The install crew works fast (one reviewer watched panels go up in a single day, then waited only for city permits), and early communication is solid. Ninety-seven reviewers praised the actual workmanship, and fifty-three mentioned helpful post-sale support during the first few weeks. But we found multiple accounts of customers unable to reach anyone once the ribbon was cut. If you're comparing quotes and Solarium comes in lower, the savings may cost you peace of mind down the road. The humor writes itself: apparently, getting someone on the phone is harder than getting your system to pass inspection.
If you want a fast, competent install and don't expect to need much hand-holding after the city signs off, Solarium Energy will do the job. But if you value responsive long-term support or anticipate needing warranty work, you're better off paying a premium for a company that answers the phone a year later.
Reviews That Shaped Our Verdict
Dave bought a house that already had a Solarium Energy solar array and soon discovered the system was malfunctioning. He chased the company for months—calls and emails went unanswered—and learned there’s no separate maintenance crew to handle service calls. The owner, Casey, conceded the business prioritizes new installations over troubleshooting older systems, so Dave’s problem wasn’t treated as urgent. Although the system came with a ten-year warranty, the paperwork hasn’t translated into timely support. The clearest takeaway: a Solarium-installed array on a resale home may carry a warranty, but buyers should confirm who will actually handle repairs, because a warranty alone didn’t get Dave the service he needed.
When jh710g hired Solarium Energy for a residential solar installation, they found the process handled with straightforward communication and hands-on care. Casey served as the point person who cleared up questions quickly, while installers Ian and Anthony showed up pleasant, proficient, and hardworking on the roof. The timeline stretched a bit because of COVID and city/SDGE permitting red tape, but the array finished with a clean appearance and reliable performance. After the inspection a minor electrical issue popped up; jh710g called Casey and Ian returned within an hour to fix it—an aftercare moment that underscored the company’s responsiveness. Combined with competitive pricing, the one-hour return visit and the crew’s workmanship were the details that stood out.
Janine W. picked Solarium Energy for a rooftop solar install and discovered the whole project moved unusually fast: installers finished the panels in a single day, and the system was live in less than a week. She appreciated the clear pricing — no hidden costs cropped up — and found the process itself surprisingly easy to navigate. The team’s technicians proved experienced and patient, answering her nonstop questions without making her feel rushed. Donald stayed on top of communications, always responsive and ready to help when details needed sorting. The only real delay came from waiting on city approval, not the company’s work. For anyone worried about timelines or surprises, the memorable takeaway here is simple: one-day installation, operational in under a week, with transparent pricing and responsive staff throughout.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 16 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Rich P. bought four windows on 2/20/07 and remembers the original sale as smooth, with salesman Jason making a strong impression. About four months before writing this, he contacted David King because his sliding glass door had started creating water on both sides of the interior molding. David spent roughly two hours diagnosing the problem, determined that two drainage channels were clogged, and offered to have an employee replace the two pieces of molding for $75; Rich agreed to the small repair. Since 11/15/2021, however, Rich never received a call to schedule the work. He phoned David again a few weeks ago and got an abrasive response—David explained his son was very ill, and Rich hopes he has recovered—but no follow-up ever came. Left with an unfinished promise and no customer-care recovery, he judged the company’s service substandard, decided he would not let them back into his home, and began collecting bids to replace all of the house’s 29-year-old windows. The detail that lingers: a simple $75 fix was promised after an on-site diagnosis and then quietly ignored, pushing him to look elsewhere for a full replacement.
Anita first worked with Clear Concepts in 2011 when they replaced all the windows in her beach rentals. She found Bryan, the owner, kept the project efficient and pleasant—prompt crews, skilled installation, and a reasonable price. Their broad knowledge of the windows market helped her choose products that suited the rental properties, and she valued the personalized service of a locally owned family business. This month she needed an unusual 12-by-48-inch window for her home and remembered Clear Concepts; Pamela dug through suppliers, tracked down the right unit, and arranged its installation. That hands-on sourcing and steady follow-through is what made the experience stand out and earned a five-star rating.
Chaz worked with Casey from Solarium Energy to have his home's energy history analyzed and a residential system sized specifically to meet his annual electrical demand. The outcome was stark: he pays no electricity bill and after the first year ended up with a $48 credit, which he took as a clear sign the design hit its targets. Casey chose state-of-the-art modular panels mounted on sturdy supports, and the installation team handled the electrical work professionally — all exposed conduits were neatly painted to match the roof and house exterior. The whole job looked tidy and finished, and it came at a very competitive price. For anyone overwhelmed by solar marketing, the memorable details here were the careful, demand-driven sizing and the tangible first-year credit that proved the system’s accuracy.