Solcius reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company is not safe to hire. We analyzed thousands of reviews and found a pattern of systems installed but never commissioned, failures ignored for months, and customers paying double bills while Solcius stonewalls. One reviewer paid for 21 months of a non-working system after install crews failed city inspections repeatedly. Another watched panels sit dark for five months before realizing the inverter had died, racking up $3,400 in losses that Solcius refused to cover beyond a token $140. The workmanship score sits at 3.7 out of 10, anchored by 584 complaints about incomplete electrical work, roof damage, and incorrect wiring. Post-sale support scores even lower at 2.5, with 627 reviewers reporting unanswered calls, vanishing project managers, and repair techs who cause more damage than they fix. Installation crews earn praise for being polite and efficient, but that means nothing when the system never turns on or breaks within a year and no one returns your calls. (The irony: reviewers consistently note how friendly everyone was right up until the moment they needed help.) If you want solar that actually works and a company that stands behind it when something breaks, keep looking.
If you're willing to gamble that your system will be the exception, proceed with extreme caution. But given the volume of abandoned customers paying for dead panels while Solcius ignores their calls, we recommend exploring other installers with stronger post-installation support track records.
Reviews That Shaped Our Verdict
Michael R. signed paperwork in September 2021 expecting a finished rooftop system by the end of December 2021, but instead walked into a 21-month ordeal with MySmartHouse as the seller. He encountered a largely unresponsive sales team, crews who themselves seemed surprised by shoddy work and misleading claims, and installations that repeatedly failed inspection on first pass. Paperwork had to be revised in November 2021 because of errors on the company’s side, and although the system finally went live on Monday 8/7, the homeowner still hasn’t received the SCE paperwork. He kept careful documentation while pushing for fixes, but the timeline, repeated fixes, and missing utility paperwork left real costs in time and trust. The concrete takeaway that lingered: a project that was promised in a few months stretched into nearly two years, and the parent and affiliated companies—Solcious, MySmartHouse, and SunWorks—were the names he warns others to avoid.
George B bought a ranch-style home in Lake Elsinore, CA that already had a Solcius solar system installed; the array had been producing power from March 2021 through March 2023. When he investigated warranty and repair options, he discovered Solcius had shut down operations in California and Energy Aid Solar’s logo had been layered over Solcius listings. In frustration he scheduled a same-day diagnostic with Energy Aid for $299.99. The technician diagnosed the communications board showing a red light and explained the original Solcius warranty still applied and would cover the replacement part. After that, a salesperson began calling with hard-sell options for new equipment without ever clarifying the warranty status or confirming the promised board replacement. He agreed to let them source the communications board from Solcius and install it under warranty, but the technician came back without the part, ran another diagnostic, and the red light remained — flipping the switch did nothing. The salesman kept pushing upgrades and, in one call, almost claimed they’d already received the board and that he’d signed an agreement before catching himself; that moment convinced him they were
David S. chose Solcius to install a residential rooftop solar system in the summer of 2022 after a personal recommendation. The salesperson came across as friendly, but the smooth part ended there. Installers left the array only partially finished for about two weeks because of scheduling problems, and getting the recommended monitoring app running required repeated calls to both Solcius and the app company. The system performed well for most of the first year, then suddenly stopped producing at all. He had been told Solcius would notify him of serious faults, but with his utility bill on autopay he didn’t notice the outage for nearly five months. When he finally called, a technician diagnosed a failed inverter at the main panel; repairs took a couple of weeks and the techs warned that Solcius had only a few technicians left in Southern California. By then he had racked up roughly $2,700 in excess power charges and had already paid five loan installments on a nonworking system. Although the onsite techs indicated the company would at least refund the system payments, Solcius took a hard line, insisted the delay in reporting was his responsibility, and refused to cover the losses. A
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 38
Buyer Beware
Unauthorized Activities
7 reports
Misleading Claims
28 reports
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
George B bought a ranch-style home in Lake Elsinore, CA that already had a Solcius solar system installed; the array had been producing power from March 2021 through March 2023. When he investigated warranty and repair options, he discovered Solcius had shut down operations in California and Energy Aid Solar’s logo had been layered over Solcius listings. In frustration he scheduled a same-day diagnostic with Energy Aid for $299.99. The technician diagnosed the communications board showing a red light and explained the original Solcius warranty still applied and would cover the replacement part. After that, a salesperson began calling with hard-sell options for new equipment without ever clarifying the warranty status or confirming the promised board replacement. He agreed to let them source the communications board from Solcius and install it under warranty, but the technician came back without the part, ran another diagnostic, and the red light remained — flipping the switch did nothing. The salesman kept pushing upgrades and, in one call, almost claimed they’d already received the board and that he’d signed an agreement before catching himself; that moment convinced him they were
Adriana had a home solar system installed in 2019, and now the array has stopped working. She has spent months calling the installer and only reaches voicemail; although the system remains under warranty, the company has been unresponsive. With a roof replacement on the horizon, she wants the panels removed but can’t get anyone to come, after having paid a substantial amount for equipment that no longer functions. Frustrated, she accuses the company of lying about price and warranty and is now weighing whether to hire an attorney while the panels sit on her roof.
Dennise S signed a contract for a residential solar installation in January 2023 and had panels mounted in March. She cleared building inspections in June 2023 and, frustratingly, started making payments that same month—months before a utility meter was even installed. The meter finally showed up in January 2024; crews connected the array three days later and the system produced no output. She hired an independent electrician to help get the meter and panels functioning and ended up covering those bills herself. On top of that, she’s still owed six months of promised reimbursements and the array’s actual output falls short of what had been promised. Today Xcel Energy told her that Solcius has gone out of business, leaving her paying for a system that hasn’t delivered and chasing reimbursements while the installer has folded.