Solcius reviews

George B bought a ranch-style home in Lake Elsinore, CA that already had a Solcius solar system installed; the array had been producing power from March 2021 through March 2023. When he investigated warranty and repair options, he discovered Solcius had shut down operations in California and Energy Aid Solar’s logo had been layered over Solcius listings. In frustration he scheduled a same-day diagnostic with Energy Aid for $299.99. The technician diagnosed the communications board showing a red light and explained the original Solcius warranty still applied and would cover the replacement part. After that, a salesperson began calling with hard-sell options for new equipment without ever clarifying the warranty status or confirming the promised board replacement. He agreed to let them source the communications board from Solcius and install it under warranty, but the technician came back without the part, ran another diagnostic, and the red light remained — flipping the switch did nothing. The salesman kept pushing upgrades and, in one call, almost claimed they’d already received the board and that he’d signed an agreement before catching himself; that moment convinced him they were

Adriana had a home solar system installed in 2019, and now the array has stopped working. She has spent months calling the installer and only reaches voicemail; although the system remains under warranty, the company has been unresponsive. With a roof replacement on the horizon, she wants the panels removed but can’t get anyone to come, after having paid a substantial amount for equipment that no longer functions. Frustrated, she accuses the company of lying about price and warranty and is now weighing whether to hire an attorney while the panels sit on her roof.

Dennise S signed a contract for a residential solar installation in January 2023 and had panels mounted in March. She cleared building inspections in June 2023 and, frustratingly, started making payments that same month—months before a utility meter was even installed. The meter finally showed up in January 2024; crews connected the array three days later and the system produced no output. She hired an independent electrician to help get the meter and panels functioning and ended up covering those bills herself. On top of that, she’s still owed six months of promised reimbursements and the array’s actual output falls short of what had been promised. Today Xcel Energy told her that Solcius has gone out of business, leaving her paying for a system that hasn’t delivered and chasing reimbursements while the installer has folded.

Jarett B ended up with half his solar array placed in shade on the northwest side of his home and several panels left loosely bolted — bolts only half-threaded — after a drawn-out installation. He went under contract with the company two years before the system finally switched on; it has been active for about a year. The project stalled early when a representative failed to open the paperwork that contained his insurance information on the second page, and nearly a year passed before an installer was scheduled. Jarett even asked the company to cancel because the delays risked a breach of contract, but the install eventually proceeded. He then waited roughly four more months for the city/power company to grant permission to energize, a delay he traces to the utility rather than Solcius. On his third solar project, he expected smoother, faster work; instead this one took about three times longer than his prior installs and now delivers only about half the power he needs to cover his electric bill. Inspectors flagged wiring left hanging in the attic; crews didn’t secure it properly until another month later. Attempts to get answers stalled again — the company’s phone lines were down,

JAB6718 went under contract with the company two years ago and only got the system switched on a year ago — a drawn-out process that turned a routine rooftop job into a frustrating third solar project. They discovered the first delay came from a mishandled insurance packet: the rep never opened the paperwork and missed the necessary details on the second page, which stalled the timeline for almost a year. After asking the company to cancel because of the delay, the installer finally showed up and put the array on the roof; permission to energize followed nearly four months later, a hold-up the reviewer attributes to the city and power company rather than the vendor. What stands out is the installation work itself: crews departed from the plans and placed roughly half the panels on the northwest side where they sit in shade, and the reviewer ended up with panels left loose and bolts only half-threaded (they provided photos). Attic wiring was left dangling until an inspector flagged it, and it took another month before crews returned to secure the cables. The result after a year of operation is a system that produces only about half the power the home needs, while costs remain high —

Sandra had a rooftop solar system installed in May 2022 and quickly ran into trouble. The array barely produced power the first year, and the company reimbursed some of her out-of-pocket costs for that period. The system finally began generating in January 2023 and then stopped working on June 28, 2023; it remained down until technicians fixed it on November 7, 2023. During that long outage she continued making payments on the solar system while also shouldering full electric bills, and the company promised to reimburse one month’s payment — a refund she has not received. Technicians traced the failure to an installation mistake: a cord had been caught between a panel and its mounting bracket, wore through over time, and grounded out the wiring. She ended up frustrated by months without the promised savings and unresolved reimbursement, and would warn prospective buyers to insist on careful post‑installation inspections for pinched cables and clear written timelines for any repairs or refunds.

Stephen G. reached out to My Smart Home, which contracts with Solcius, soon after buying his house because the owner Carl was a veteran and that personal connection helped seal the sale. After handing over several months of SCE bills, the company designed and sold him a 10,120 kWh system — at a cost of over $38,000 and without a battery — with the promise it would cover 101% of his electricity use. Once the panels were up, he watched bills under net metering creep higher; the company explained that production would outpace usage in the colder months when the AC wasn’t running and everything would even out. At the end of the 12‑month settlement with SCE, he discovered he owed $2,500, and now faces monthly loan payments for the system on top of repaying SCE. Solcius insisted there are no production guarantees, and the system produced roughly 7,500 kWh — only about two‑thirds of the expected output. The firm offered to upsell a larger system, but warned he would lose NEM 2.0 grandfathering if he did, leaving him with the choice of paying more to try to fix a shortfall. He’s surprised both companies remain in business and is asking anyone who experienced the same production shortfall,欠

Jeannette bought a rooftop solar panel system at the end of 2022 and had it activated in December 2022. By May 2023 the array had stopped producing power. When a technician came to inspect the problem, he ended up causing additional damage. As of February 5, 2024 she is still waiting for repairs — roughly nine months since the initial outage and about 14 months after the system was first switched on.

Brian bought a solar system for his home more than a year ago, but it has generated power for only two months and is now sitting idle. He has made 16 calls trying to get service; on January 29 someone told him he would be contacted with a schedule "in the next day or two," yet no follow-up came. When he called again on February 5 he reached a recorded message saying the company's "phones were down." After repeated attempts and empty promises his anxiety has grown, and he is asking for a clear status update and a firm service date. The detail that sticks: the system sat unused for most of the year despite 16 calls and a promised follow-up that never materialized.