66Trust Score
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Soleeva reviews

/ NATIONAL
Soleeva
84 Reviews • 1 Location 11,172 Data Points Processed

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The Verdict

Soleeva is not worth the gamble. We found a pattern of serious, recurring inverter failures that the company seems unable or unwilling to fix. One homeowner paid $80,000 for a system that has suffered repeated inverter problems since 2022, and after a November 2024 repair visit, both inverters went dead and the entire system shut down. Another customer reported that their 2021 installation generates zero credited energy, sticking them with a $500-plus annual true-up bill despite a contract guarantee. The early reviews praised self-cleaning panels and quick installs, but the post-2022 complaints tell a different story: slow warranty response, disputes over true-up reimbursements, and contractors who warn homeowners about the company's own practices. Even when the hardware works, support falters. We tallied 10 negative reviews centered on failed equipment and poor follow-through, versus 38 glowing reports from the honeymoon phase. If you need a solar installer who'll actually stand behind their work when an inverter dies, look elsewhere.

If you value long-term reliability over a smooth sales pitch, skip Soleeva. Their inverters fail repeatedly, their warranty support drags on for weeks, and you may end up with a $4,000 surprise bill that the contract loopholes let them dodge.

Reviews That Shaped Our Verdict

Mark L
BBBAug 22, 2024

Mark L had Soleeva Energy install a rooftop solar system in 2021 under a contract that guaranteed a certain level of efficiency. Since then he has run into the same problem every year: a PG&E True‑Up bill topping $500 because the system isn’t producing the expected electricity. He contacted Soleeva, who maintained the issue was fixed, but the system’s own generation records still show zero energy eligible for credit. What sticks is the mismatch between the company’s promise of guaranteed performance and the ongoing True‑Up bills while the installation’s output remains logged as zero.

Verified CustomerLong-term CustomerRecent
Keith L
BBBNov 3, 2024

Keith L paid $80,000 in 2022 for a rooftop solar system but discovered it was built to the roof rather than to the configuration he had requested. He had been warned by installers about the company's practices before moving ahead, and from the start the system suffered persistent inverter failures that triggered repeated service calls. Over the next few years he ran into a string of warranty headaches and what he calls excuses and evasions — promises to handle a true-up bill were unmet, contract loopholes were cited instead of remedies, and the company often failed to return calls when the array stopped producing. Technicians showed up so often that he lost count of broken roof tiles from crews climbing up to inspect panels. In October 2024 the rear inverter went down; a November 1, 2024 service visit identified the same faulty inverter from 2022, then after three hours of work the crew left the entire system dead on arrival. The company then promised one replacement inverter in two to three weeks but did not repair the front inverter problem and became unresponsive when he pushed for financial compensation for the ongoing disruptions. He also ended up with a roughly $4,000 true-up

Verified CustomerLong-term CustomerRecent
Gene M.
YelpApr 9, 2018

Gene M. had wanted solar for years but discovered most installers refused to touch his steel roof; Soleeva built a plan that met his high power needs on a relatively small rooftop by using newer hardware — including a component they developed themselves. He found their staff responsive and knowledgeable from the first conversations, and appreciated that they combine roofing know-how with a technology focus, which made the tight fit and unusual roof material workable. They walked him through multiple layout scenarios and helped design an optimal system that balanced his demand with the limited roof area. Everyone on site behaved professionally and courteously, and the crew knew how to fasten equipment to steel without compromising the roof. It rained several times after the install and the roof held up perfectly, which was the detail that most eased his original worry. Soleeva also took responsibility for the paperwork: they prepared documentation for the HOA, handled city approvals and PGE filings, and quickly addressed any issues that came up during permitting. He appreciated their patience and steady explanations throughout a process that rarely clears on the first try. He,

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Google
44 Reviews · 1 Location
4.5/5
EnergySage
30 Reviews · 2 Locations
5.0/5
Yelp
23 Reviews · 1 Location
4.1/5
BBB
2 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
3.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
2.1/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
3.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 66

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Keith Lasiter
GoogleNov 16, 2024

Keith Lasiter ended up with a solar installation that developed major problems and, three years later, remained unresolved. He discovered the installer would not take responsibility even when commitments existed in email, and repeatedly used contract loopholes to avoid fixing the issues or offering compensation. He watched warranty requests stretch out—technicians often took seven days or more to show up, if they came at all—and the company stalled instead of diagnosing or correcting the system. Frustration mounted over the long timeline and lack of accountability; after nearly three years with an unreliable system and no remedy, the clearest takeaway is the persistent refusal to repair or pay for failures despite written promises and repeated follow-ups.

NegativeVerified CustomerLong-term CustomerRecent
Keith L
BBBNov 3, 2024

Keith L paid $80,000 in 2022 for a rooftop solar system but discovered it was built to the roof rather than to the configuration he had requested. He had been warned by installers about the company's practices before moving ahead, and from the start the system suffered persistent inverter failures that triggered repeated service calls. Over the next few years he ran into a string of warranty headaches and what he calls excuses and evasions — promises to handle a true-up bill were unmet, contract loopholes were cited instead of remedies, and the company often failed to return calls when the array stopped producing. Technicians showed up so often that he lost count of broken roof tiles from crews climbing up to inspect panels. In October 2024 the rear inverter went down; a November 1, 2024 service visit identified the same faulty inverter from 2022, then after three hours of work the crew left the entire system dead on arrival. The company then promised one replacement inverter in two to three weeks but did not repair the front inverter problem and became unresponsive when he pushed for financial compensation for the ongoing disruptions. He also ended up with a roughly $4,000 true-up

NegativeVerified CustomerLong-term CustomerRecent
Mark L
BBBAug 22, 2024

Mark L had Soleeva Energy install a rooftop solar system in 2021 under a contract that guaranteed a certain level of efficiency. Since then he has run into the same problem every year: a PG&E True‑Up bill topping $500 because the system isn’t producing the expected electricity. He contacted Soleeva, who maintained the issue was fixed, but the system’s own generation records still show zero energy eligible for credit. What sticks is the mismatch between the company’s promise of guaranteed performance and the ongoing True‑Up bills while the installation’s output remains logged as zero.

NegativeVerified CustomerLong-term CustomerRecent

Long-term Satisfaction