65
Trust
Score
WattBot

Solex Solar Energy reviews

CALIFORNIA / GREATER SAN DIEGO
Solex Solar Energy
20 Reviews • 1 Location 2,660 Data Points Processed

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The Verdict

Solex Solar Energy left multiple projects unfinished for years. Two reviewers report waiting years for completion, warning others to avoid the company entirely. The pattern is blunt: fast installation, then silence. Reviews from 2018-2020 praised quick turnarounds and clean work, but by 2022-2023, customers describe projects abandoned midstream with no resolution. Even the positive stories reveal a troubling detail. The company operates as a subcontractor under other general contractors, relying on referrals rather than a public track record. That worked when the volume was low. But 14 reviewers flagged project management concerns, and the post-sale support score bottomed out at 3.0. One homeowner had to explicitly tell the company not to collect final payment until the job was done. That's not a caveat. That's a red flag.

If you're considering Solex, know that recent projects have been left incomplete for years with no follow-through. The early reviews show capability, but the pattern since 2020 suggests a company that can't scale beyond its subcontracting roots. Explore other options.

3 Stories That Stood Out

1. Jim F.
BBB | Apr 3, 2023 |

Jim F. hired the company for a residential solar installation and ended up with a project that has remained unfinished for five years. He endured ongoing delays, discovered other customers trapped in the same unresolved situation, and concluded the firm was unreliable. His key takeaway: an installation still incomplete after five years is a clear red flag—pick an established installer that actually finishes the job.

2. Jimmy F.
Yelp | Feb 23, 2022 |

Jimmy F. hired the company for a residential solar installation and ended up with the job unfinished. He discovered the crew never completed the work and felt abandoned after making payments. He walked away frustrated, believing the company effectively took his money and ran. His clearest takeaway for others: don’t release the final payment until every part of the project is finished — he regrets doing otherwise.

3. Shawn K.
Yelp | Sep 10, 2019 |

Shawn needed a roof replacement after 25 years and, while arranging the re-roof, mentioned ongoing problems with his aging solar array. His trusted roofer steered him to Alex at Solex Solar; Alex showed up on a holiday to take a look and climbed onto the roof to inspect the panels. Shawn had already been thinking about retrofitting to microinverters after one panel failed the previous year and knocked the whole string down — one of the two inverter displays had also failed, and his bills made it clear output was suffering. Alex pointed out obvious signs of panel failure and offered a new system at a good price, which Shawn accepted. About a week after the roofers finished, the Solex crew removed the bulky cluster of old inverters and boxes and installed a single, much smaller service box on the side of the house. At Shawn’s request they reused the original rail mounts bolted into the roof, sealed around them with the new roofing so there were no leaks, and patched and painted the stucco where the old equipment had been mounted. The installers stayed polite and courteous through the whole process. The detail that stuck with him was how the team replaced that clunky wall of gear with

Platforms Monitored

Yelp
15 Reviews · 1 Location
4.6/5
SolarReviews
3 Reviews · 1 Location
3.2/5
BBB
2 Reviews · 1 Location
1.0/5
EnergySage
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 65

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating: B-

Mixed BBB standing. Some unresolved complaints.

Review Patterns

What You Can Expect

01

1. Ed L.
Yelp | Jul 15, 2020 |

Ed L. ended up with a five-star solar installation on his home after Solex completed the job. He walked away extremely happy with the new system — the crew did a remarkable job. He found the installers knowledgeable and patient, answering every question he raised throughout the process. Because the team explained things so thoroughly, he plans to refer Solex to friends and family; the clear, confident answers are what stuck with him most.

2. Alexander L.
Yelp | Jul 2, 2020 |

Alexander wanted to upgrade his rooftop system to cut his electric bill without the steep quotes other companies pushed. He connected with Solex Solar Energy, where a consultant named Alex explained panel choices clearly and offered a price that fit his budget. Kenny led the installation: he swapped in 12 panels, routed wiring with remarkable neatness, and positioned the inverter exactly where Alexander wanted. The crew was in and out by 3 p.m., leaving a clean, professional jobsite. What stuck with him most was the combination of an affordable, straightforward quote and Kenny’s meticulous wiring and inverter placement — the concrete details that made the upgrade feel worth it.

3. Lance Z.
Yelp | Jun 19, 2020 |

After being pestered by a string of door-to-door salesmen, Lance followed a family referral and turned to Solex for a residential solar installation. He discovered their quote beat other companies’ offers and chose them; the crew got the system installed and up and running within a few days. He found the team professional and friendly, and they stuck to the agreed price instead of trying to nickel-and-dime him. He referred Solex to several people afterward because the combination of competitive pricing, quick turnaround, and straightforward billing made the whole process unusually easy. What stayed with him most was the fast, clean install and the absence of hidden fees.

02

1. Alan C.
Yelp | Aug 19, 2020 |

Alan C. watched his electric meter run backward on a cloudy day after Solex Solar Energy installed a 16-panel rooftop system that produces roughly a third more power than his household uses. Solex finished the install in a single day, using Canadian Solar panels with a 25-year warranty — panels he selected because they’re rated to retain over 80% efficiency at the 25-year mark. With the array outproducing his needs, he expects a year-end rebate check he can roll into next year’s bills and plans to rely on the utility’s small monthly fee while using the grid as his de facto storage. A city building inspector stopped by a few days later, required only red warning signs to mark the live solar leads, and Solex added those signs on the breaker box during the inspection so the job passed without issue. He’s now waiting for the utility’s confirmation that his roof will be feeding power back into the grid. The detail that sticks: an actual meter moving backwards even on an overcast afternoon.

2. Megan D.
Yelp | Oct 8, 2020 |

Megan D. hired Alex and his team for a residential solar installation and watched the project move from first contact to a finished array with very little fuss. She appreciated that the crew kept communication steady, quoted an excellent price, and completed the install quickly and cleanly. The most memorable part of the experience was how fast and effortless the installation felt under Alex’s leadership — a clear, speedy process that left her with a tidy system and no lingering questions.

3. Lexi G.
Yelp | Jan 8, 2020 |

Lexi G. called Solex after hearing good things and, despite initial hesitation about using a smaller company, decided to hire them. She moved from signing the contract to a finished solar system in just three weeks — a turnaround that pleasantly surprised her. The whole process unfolded smoothly and the installation itself came across as professional and well done. What lingered for her was the speed: the quick contract-to-completion timeline proved a smaller installer could be both fast and reliable.

03

1. Shawn K.
Yelp | Sep 10, 2019 |

Shawn needed a roof replacement after 25 years and, while arranging the re-roof, mentioned ongoing problems with his aging solar array. His trusted roofer steered him to Alex at Solex Solar; Alex showed up on a holiday to take a look and climbed onto the roof to inspect the panels. Shawn had already been thinking about retrofitting to microinverters after one panel failed the previous year and knocked the whole string down — one of the two inverter displays had also failed, and his bills made it clear output was suffering. Alex pointed out obvious signs of panel failure and offered a new system at a good price, which Shawn accepted. About a week after the roofers finished, the Solex crew removed the bulky cluster of old inverters and boxes and installed a single, much smaller service box on the side of the house. At Shawn’s request they reused the original rail mounts bolted into the roof, sealed around them with the new roofing so there were no leaks, and patched and painted the stucco where the old equipment had been mounted. The installers stayed polite and courteous through the whole process. The detail that stuck with him was how the team replaced that clunky wall of gear with

2. Rudy B.
Yelp | Jun 20, 2019 |

Rudy B. picked Solex Solar Energy to outfit his roof with 22 Solaria panels on a ranch-style layout already dotted with four large hydronic heat exchangers — a tight fit other companies’ cookie-cutter apps had concluded would only allow 19 or 20 panels. Solex designed a custom layout, quoted a competitive price, and completed the job in about a week; soon after activation he watched his electric meter start running in reverse. The installation crew treated the roof like a finished product: they replaced old brittle tiles that were damaged during work and even bought matching paint to blend the electrical conduit with the roof. Communication stayed steady through Jorge, the project manager, and the team’s attention to small details kept the installation from feeling like a quick retrofit. What stuck with him most was that the company didn’t accept the limitations others had imposed — they found a way to maximize capacity while leaving the roof looking intentionally finished.

3. Jim F.
BBB | Apr 3, 2023 |

Jim F. hired the company for a residential solar installation and ended up with a project that has remained unfinished for five years. He endured ongoing delays, discovered other customers trapped in the same unresolved situation, and concluded the firm was unreliable. His key takeaway: an installation still incomplete after five years is a clear red flag—pick an established installer that actually finishes the job.

Long-term Satisfaction

Recent customers rate Solex Solar Energy 4.7 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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