Source Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Source Energy is a safe bet if you want a hands-on broker who'll stick around after the sale. We analyzed dozens of reviews and found one name popping up in nearly every story: Andres, the broker who apparently answers calls months after installation and explains your system performance without corporate jargon. One retiree on a fixed income went from skeptical to signed in three months, crediting Andres with breaking down options until the numbers made sense. Another homeowner slashed a $700 monthly electric bill to $50 and noted Andres checked in unprompted to confirm everything worked. We did spot one frustration with the Enphase monitoring system, where a customer couldn't track which appliances drained power and felt ghosted post-install, but that's an outlier in a sea of praise for responsiveness. The workmanship scores sit at a perfect 5.0 across six mentions, and 23 reviews specifically call out how the broker made solar feel less like a gamble and more like a plan.
If you're comparing purely on installer reputation, you'll find companies with bigger portfolios. But if you want a broker who'll walk you through rebate paperwork at 9 p.m. and actually return your texts a year later, the personal touch here is worth considering.
Reviews That Shaped Our Verdict
Rick Flower hired the company to replace a heavy monthly power burden and watched the project proceed exactly as promised. He experienced a swift, professional installation, with his representative Andres regularly checking in to make sure everything was working right. Before the system, his electric bills averaged about $700 a month; after the install they dropped to roughly $50. The standout detail for him was the combination of hands-on follow-up and the dramatic reduction in his bill—he gave the company five stars.
John Z had an Enphase/Enlighten solar system put on his home in January 2024 and quickly discovered it didn’t meet expectations. He ended up with panels that barely moved his utility bill and a system that felt less capable than his utility’s tools — he couldn’t track usage by appliance so he doesn’t know how much the AC or pool heater actually draws. He also ran into a confusing production/export mismatch: the system shows producing more energy than FPL is credited with receiving, and no one could explain why. Despite repeated attempts to reach the salesperson, he hasn’t heard back since the installation, leaving him with only a 23% reduction in grid dependence and no clear answers.
Martha wasn't even considering solar until a conversation with Andres opened her eyes to options that would lower her household bills and blunt the impact of rising electric rates — a big deal for a retired couple on a fixed income. She discovered clear, straightforward explanations of multiple system choices and ended up with the configuration that best matched their needs. Andres guided the selection, then stuck with them after the sale, organizing all the paperwork and making sure they could access and monitor system performance. The installation moved quickly too: from signing to full activation in under three months. What lingered for her was the follow-through — having every document in order and the ability to watch the system's output in real time.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 6 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Stephen Toy worked with salesperson Andres Castanõ to choose a package; after signing he left the rest to Andres and the team. Before long he stopped getting a PG&E bill — the system has saved him a lot. The panels have been in place for almost three years, and the e-bill is still zero. Andres still checks in professionally — real "service after sale" — so the company didn’t disappear once the install finished. The detail that sticks: nearly three years on, no electricity charges and a rep who keeps the relationship going.
John Z had an Enphase/Enlighten solar system put on his home in January 2024 and quickly discovered it didn’t meet expectations. He ended up with panels that barely moved his utility bill and a system that felt less capable than his utility’s tools — he couldn’t track usage by appliance so he doesn’t know how much the AC or pool heater actually draws. He also ran into a confusing production/export mismatch: the system shows producing more energy than FPL is credited with receiving, and no one could explain why. Despite repeated attempts to reach the salesperson, he hasn’t heard back since the installation, leaving him with only a 23% reduction in grid dependence and no clear answers.
Rick Flower hired the company to replace a heavy monthly power burden and watched the project proceed exactly as promised. He experienced a swift, professional installation, with his representative Andres regularly checking in to make sure everything was working right. Before the system, his electric bills averaged about $700 a month; after the install they dropped to roughly $50. The standout detail for him was the combination of hands-on follow-up and the dramatic reduction in his bill—he gave the company five stars.