87Trust Score
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South Coast Solar reviews

/ NATIONAL
South Coast Solar
297 Reviews • 3 Locations 39,501 Data Points Processed

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The Verdict

South Coast Solar delivers clean installations and stands behind their work, but you'll need patience. Reviews show the company takes ownership when problems surface. One homeowner watched a two-person crew spend 30 minutes hosing down roof sections to find a leak after a storm, then repair it that same day, even though panels rarely cause leaks. Another saw South Coast chase down defects left by their original installer, correcting unsealed roof penetrations and missing ground wires without charging extra. The workmanship holds up: 138 reviews mention solid installation quality, and we found repeat customers returning after a decade for expansions and battery additions. Communication is the trade-off. Delays stretch for months, callbacks disappear, and 26 reviews cite project management breakdowns. Staffing constraints after hurricanes and supply chain disruptions explain some of it, but reviews show missed appointments and unresponsive staff even outside crisis periods. If you can tolerate long timelines and need to chase updates yourself, the installation crew will likely get it right.

If you value an installer who'll hunt down a roof leak with a garden hose until they find it, South Coast Solar is worth considering. Just don't expect quick turnarounds or proactive status updates along the way.

Reviews That Shaped Our Verdict

Dena Belcher
GoogleJan 10, 2023

Dena hired South Coast for a home solar battery and ended up waiting nearly a year for the installation. She accepted that COVID, staffing shortages, and hurricane delays were real, but discovered something else: months of virtually no communication — calls, texts, and emails went unanswered — and a string of visits where no one arrived on time, showed up unannounced, or didn’t show up at all. She and her husband joked that one “Operations Assistant” might not exist because it took over six months to get any reply. When installers finally worked on the system, they broke two overhead lights, the home router, the air-conditioner transformer, and a wine fridge. After repeated attempts to get help, the only people who answered were the sales team, who did promptly pay for the damage; still, the payments didn’t erase the pattern of unprofessionalism. She walked away emotionally drained — the stress drove her to tears — and deeply regrets the purchase. The detail that sticks most: months of radio silence paired with technicians who damaged several household items, even though sales stepped in to cover repairs.

Verified CustomerLong-term CustomerRecent
Jason
SolarReviewsAug 25, 2024

Jason purchased solar panels with a Tesla battery backup from South Coast Solar in 2021 and has relied on the system for several years. After a ‘100-year’ storm dumped about eight inches of rain in three hours, he discovered a small wet spot in his kitchen ceiling and set out to find the source. Two days later he called South Coast Solar to see if the array might be involved; Jay at the company acknowledged panel leaks were rare but insisted on sending help to put their minds at ease. Within a day two technicians arrived, then spent nearly half an hour methodically hosing down the roof beneath the panels until they traced a tiny leak that had traveled along an attic joist to a second-floor wall and down into the kitchen. South Coast Solar took ownership of the problem and repaired the leak the same day, and Jay followed up both before and after the visit to confirm the roof stayed dry. Throughout the episode the battery backup and panels kept performing as they had since installation. What stood out most was the team’s persistence — the technicians didn’t stop until they found and fixed the hairline leak, then kept checking to make sure it stayed fixed.

Verified CustomerLong-term CustomerRecent
Roger B
SolarReviewsDec 6, 2016

Roger B had a 2013 solar array installed by Solar Tech of Asheville on his ranch-style roof. In April a microinverter failed and within 3–4 months a total of four microinverters had gone bad. After more than eight months of trying to get the original installer to make repairs with no success, he reached out to Scott Oman, the Chief Technology Officer for the local SunPower dealer. Scott immediately took charge: he coordinated with SunPower technical support, provided a clear cost estimate to replace the inverters, and scheduled a crew as soon as the bid was approved. The team arrived on time, inspected the array and uncovered several serious workmanship issues left by the original installer — unsealed roof cable penetrations, missing ground connections, unsecured wiring, and unweatherproofed panel-run ends among them — and fixed those problems on the spot while installing the new microinverters. They also mapped the serial number location of all 10 panels, a step the original installer had skipped, and had to remove every panel to locate the failed inverters. He walked away impressed that Scott’s crew didn’t just swap parts; they corrected safety and installation defects and left a

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Google
165 Reviews · 3 Locations
4.7/5
EnergySage
69 Reviews · 3 Locations
4.5/5
SolarReviews
53 Reviews · 1 Location
4.6/5
BBB
26 Reviews · 1 Location
4.8/5
Yelp
16 Reviews · 3 Locations
4.2/5

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.6/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.8/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.7/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
4.5/5

How We Got To Trust Score 87

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 16 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

D Mipro
GoogleMay 26, 2025

D Mipro had South Coast Solar install their original rooftop system 12 years ago, and after a decade of reliable service they returned to the company to expand the array and add a Powerwall. They worked with Rebekah, who managed the project with professionalism and clear technical know‑how. The upgraded system and battery performed seamlessly through several power outages, keeping the house powered when the grid went down. The lasting performance of the original install, plus a knowledgeable point person and a battery that actually delivers during outages, is the concrete detail that made this a satisfying long‑term choice.

PositiveVerified CustomerLong-term CustomerRecent
Christopher Tuten
GoogleApr 28, 2025

Christopher Tuten had South Coast Solar add battery storage to the rooftop system they originally installed in 2019. He found the battery installation professional and seamless, and the system has performed exactly as expected — already providing reliable backup power during recent storms. He remembers the original 2019 panel install as an A+ job, and the follow-up work reinforced that same level of quality. The detail that stands out most: the new battery actually kept the lights on through bad weather, showing both the product and the crew’s workmanship hold up in real-world conditions.

PositiveVerified CustomerLong-term CustomerRecent
Barbara S
BBBMar 21, 2024

Barbara bought solar panels from South Coast Solar about 15 years ago and hasn’t had a single problem with the system since. When she needed a fortified roof, she arranged to have the array temporarily removed and then reinstalled; a South Coast Solar representative proved especially helpful, sensitive to her timeline and coordinating the take-down so the roofer could begin and the reinstall soon after the roof was finished. The company stayed reachable by phone and text throughout the process, making the logistical parts feel effortless. After a decade and a half of trouble-free performance and a smooth removal/reinstall around the new roof, what stuck with her was how responsive and customer-focused the team remained.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction