Southbay NRG reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Southbay NRG gets the basics right and then keeps going. We analyzed dozens of reviews and found customers consistently describing work that matched or exceeded their expectations, from 40-panel solar installs to emergency roof repairs. One homeowner brought them back for a second house after they replaced roof underlayment without billing extra. Another watched owner Bhaskar personally drive across town to deliver parts mid-install when a last-minute Tesla charger location change required different conduit. We noticed 45 mentions of workmanship quality with only 3 complaints, and the pattern held across solar, electrical, and roofing projects. Two details stood out: Bhaskar methodically ruled out six possible causes of a flickering-light problem before isolating a utility transformer issue, saving the homeowner a full rewire. And when one customer's $10,000 roof job left a patio door leak unfixed after three visits, they rated it 2 stars, which tells you how rare follow-up failures are in this dataset. (The other roofer charged $2,000 to finish what should have been included.) If you want an installer who texts arrival times, cleans up daily, and handles permit paperwork without reminders, this crew delivers.
If you need solar, a roof tune-up, or custom electrical work and you value transparent pricing over rock-bottom quotes, Southbay NRG is a strong choice. Just confirm the scope in writing upfront, especially for complex roofing repairs.
Reviews That Shaped Our Verdict
Charmaine paid $10,000 for a roof replacement on her home but discovered a persistent leak by the patio door that never fully went away. She called the company repeatedly — often more than three times — and watched Bhaskar and other crew members come out three times without a lasting fix. Frustration grew as responses slowed after the initial payment, and while a few smaller leaks got patched, the central problem remained unresolved. Eventually she hired a different roofer who fixed the patio-door leak for $2,000. The experience left her disappointed: two stars because some issues were addressed, but the main reason for the job required extra expense. The detail that sticks is stark — after a $10,000 replacement she still had to pay another $2,000 to get the original issue actually fixed.
When Ms. A. bought an older house with known electrical quirks and a roof in need of work, she discovered lights that dimmed every time the fridge or washing machine cycled — an annoying, teeth‑grinding problem that also made her worry about the risk of an electrical fire. She brought Bhaskar in after a coworker’s recommendation; he immediately put her at ease with a calm inspection and clear explanation that the situation wasn’t imminently dangerous while promising to track down the root cause. He methodically ran tests, ruling out bad grounding, overloaded circuits, daisy‑chained runs and faulty internal wiring, working through the homeowner’s worst‑case fears of a full house rewire and panel upgrade. In the end, his deep familiarity with transformers and incoming utility lines let him isolate the problem to the city power feed rather than the home’s wiring, and the fix cost a fraction of what a full rewire would have required. Along the way he squeezed the job into a busy schedule and also installed recessed lights, wired a new doorbell and chandelier (including a new switch), and repaired several improperly installed can lights left by the previous owners. She plans to call him
Michael turned to Bhaskar’s Southbay NRG for a Tesla charger installation after a friend recommended them, and he ended up with a faster, less stressful process than he expected. He discovered Bhaskar was extremely responsive by text and phone, booked the install within days, and even had an extra pre-ordered Tesla charger on hand — which spared him the hassle and delay of ordering from Tesla. The crew texted before arrival, showed up on time, and worked neatly and professionally. Because his power main sits on a detached garage while the home’s main breaker subpanel is inside the house, they tapped into the main breaker and installed a subpanel in the garage to make the install work. Bhaskar accommodated a last‑minute request to move the charger to the other side of the garage, personally fetched extra parts to save time, and stayed to get the unit connected to Wi‑Fi. The final bill came in fair and lower than quotes he’d received from installers listed on Tesla’s site. He has already referred Bhaskar to patients and another job has been scheduled. What stood out most was Bhaskar’s hands‑on approach — having a spare charger ready and managing the tricky garage-to-house wiring — a
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Performance by Work Type
How We Got To Trust Score 94
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
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Background Check
Serving customers for 9 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
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License information could not be confirmed.
What You Can Expect
Adan L. hired Baskhar to replace his roof, install solar panels and include a subpanel in his garage — a coordinated home upgrade that combined roofing and electrical work. He handled the roof and solar install and agreed to fold the garage subpanel into the same job, avoiding separate scheduling for that electrical upgrade. After that, he became Adan’s go-to for every electrical task: tracked down crossed wires on a breaker, ran a 240-volt circuit into the garage, and helped wire the kitchen. Each job began with straightforward pricing and a clear discussion of possible complications, so Adan always knew what to expect. The detail that stands out is that transparency plus the willingness to bundle work kept future projects simple and predictable, which is why Adan keeps calling him back.
Thomas G. hired South Bay NRG to outfit his home with solar and came away genuinely impressed. He found quality workmanship at sensible prices, and a team that communicated clearly from the first visit. Crews showed up on time, finished the installation without issues, and left everything neat and working. He singled out Bhaskar for going above and beyond to make the process seamless and also praised the Bager-crew foreman for taking pride in the job. Customer service ran smoothly throughout, and the tangible payoff was immediate: his electricity bill dropped by half.
Sandip K. wanted an EV charger added at his home and a friend who'd had solar panels installed by the company passed along the installer's number. He reached out uncertain they handled EV chargers, but the rep agreed to help because he came through a customer referral. The team sent a timely text when they were on their way, arrived friendly and professional, completed the installation, and charged a reasonable price. The detail that stood out was the personal touch—the referral opened the door and the crew’s “on-the-way” communication made the whole process smooth.