72
Trust
Score
WattBot

Spark Solar reviews

NATIONAL
Spark Solar
20 Reviews • 1 Location 2,660 Data Points Processed

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The Verdict

Spark Solar nailed the installation but fumbled the paperwork. We found a customer who discovered, 4.5 years after installation, that Spark never filed the buyback agreement with their utility. They'd been paying a $300 monthly solar loan while simultaneously handing over $12,849 in electric bills because the power their panels generated went straight to the grid instead of offsetting their usage. Across the board, reviewers praised the installation crews for precision work and thorough cleanup, and 13 people specifically called out how responsive the staff was during the project. One homeowner in Bosque County said every panel and wire was installed with magazine-worthy attention to detail. But project management lapses carry real financial consequences. If you're considering Spark Solar, budget time to verify every interconnection document yourself before the install crew leaves. The company will get your panels on the roof correctly, but you'll want to double-check that the utility knows those panels belong to you.

If you're comfortable acting as your own project manager and auditing paperwork, Spark Solar's installation quality and low pricing may appeal to you. But if you expect the contractor to handle utility agreements without your oversight, look elsewhere.

3 Stories That Stood Out

1. Crystal B.
Yelp | Jul 29, 2022 |

Crystal B. bought a roughly $30,000 residential solar system and financed it at about $300 a month. After 4.5 years she discovered that none of the electricity her panels produced had been applied to her account — the output had been credited to the utility instead. She learned that when the crew installed a smart meter they never enrolled the system in the utility's buy-back program; Nueces Electric Cooperative insisted no buy-back contract was on file and shifted responsibility, while Spark Solar failed to obtain the proper paperwork at installation. Over those 4.5 years she calculates losing roughly $12,849 in electric charges plus about $13,241 in loan payments — roughly $26,000 in combined costs — even though the panels were feeding the city/AEP. The system remains under contract for another 26 years, and she is left feeling outraged and financially exposed by a missing signature and paperwork that should have been completed at setup. What lingers is the image of paying $300 a month for panels that, for years, supplied the grid instead of reducing her bills — and the fact that the solution hinges on a single buy-back agreement that was never finalized.

2. Neil Jones
SolarReviews | Jul 28, 2022 |

Neil had walked away from solar pitches earlier in the year because the numbers didn’t add up for his household, but Spark Solar reopened the possibility this summer by delivering a proposal that came in about 20% lower than a competitor and—crucially—connecting him with 2.5% financing. He had been leaning toward paying cash because 5–6% financing didn’t make economic sense over the panels’ lifetime, so that low-rate loan is what convinced him to move forward. Seth at Spark Solar answered every question, sized a system that slightly exceeds his annual usage and is already performing as predicted, and stayed involved beyond the sale: he coordinated fixes to installation issues (the installer was a separate company) and made sure the interconnection agreements were correct and executed. After switching to an electricity plan with a solar buyback that rolls credits month to month, he expects to roughly match or slightly lower his current bills now, and to save substantially over the next 25 to 30 years as utility rates rise while his loan payments remain steady—assuming he uses the federal incentive next year to pay down the loan. What stuck with him was Spark’s ability to find the 2.

3. K. Eubanks
SolarReviews | Aug 25, 2022 |

K. discovered that Spark Solar and Elite Energy delivered one of those rare, genuinely great service experiences—turning a rural Bosque County solar install into something that felt more like a carefully staged magazine feature than a standard job. They worked with Seth at Spark Solar, who stayed a text, email or phone call away while steering product choices, the engineering review and the schedule, and who made the permitting and utility paperwork disappear—Spark handled the coop forms so all K. had to do was review and sign. The standout moment came on the roof: Elite Energy’s crew treated every component like a precision project. Panels, brackets, electrical boxes, conduit runs and chases all got measured and fitted with obvious care; the team put in full days despite the long drive to the rural site and left work that looked “above” what K. had seen in magazines or on home-renovation TV. What stayed with them most was that level of craftsmanship—the meticulous measuring and pride in the installation—more than the usual customer-service polish.

Platforms Monitored

SolarReviews
19 Reviews · 1 Location
4.3/5
Yelp
1 Reviews · 2 Locations
1.0/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.1/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A

How We Got To Trust Score 72

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 8 years

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. K. Eubanks
SolarReviews | Aug 25, 2022 |

K. discovered that Spark Solar and Elite Energy delivered one of those rare, genuinely great service experiences—turning a rural Bosque County solar install into something that felt more like a carefully staged magazine feature than a standard job. They worked with Seth at Spark Solar, who stayed a text, email or phone call away while steering product choices, the engineering review and the schedule, and who made the permitting and utility paperwork disappear—Spark handled the coop forms so all K. had to do was review and sign. The standout moment came on the roof: Elite Energy’s crew treated every component like a precision project. Panels, brackets, electrical boxes, conduit runs and chases all got measured and fitted with obvious care; the team put in full days despite the long drive to the rural site and left work that looked “above” what K. had seen in magazines or on home-renovation TV. What stayed with them most was that level of craftsmanship—the meticulous measuring and pride in the installation—more than the usual customer-service polish.

2. Neil Jones
SolarReviews | Jul 28, 2022 |

Neil had walked away from solar pitches earlier in the year because the numbers didn’t add up for his household, but Spark Solar reopened the possibility this summer by delivering a proposal that came in about 20% lower than a competitor and—crucially—connecting him with 2.5% financing. He had been leaning toward paying cash because 5–6% financing didn’t make economic sense over the panels’ lifetime, so that low-rate loan is what convinced him to move forward. Seth at Spark Solar answered every question, sized a system that slightly exceeds his annual usage and is already performing as predicted, and stayed involved beyond the sale: he coordinated fixes to installation issues (the installer was a separate company) and made sure the interconnection agreements were correct and executed. After switching to an electricity plan with a solar buyback that rolls credits month to month, he expects to roughly match or slightly lower his current bills now, and to save substantially over the next 25 to 30 years as utility rates rise while his loan payments remain steady—assuming he uses the federal incentive next year to pay down the loan. What stuck with him was Spark’s ability to find the 2.

3. Kristy Black
SolarReviews | Jul 27, 2020 |

Kristy Black wished she’d done the switch sooner. Living in West Texas more than eight hours from the company, she relied on Paden Wright to guide her through every step; he answered questions quickly and handled much of the process remotely. The crew completed the install fast and left a very tidy result — all wiring concealed and a trench dug so some cables run underground rather than dangling along the exterior. She appreciated the professionalism and dedication and has already recommended several people to Spark. What lingered for her was Paden’s responsiveness and the clean, uncluttered finish created by hiding the wiring underground.

02

1. Jonathan
SolarReviews | May 17, 2021 |

Jonathan had the company overhaul his home's energy setup and came away most impressed by one unexpected detail: a solar-powered attic roof vent. He ended up with a full-system upgrade — a new air-conditioning system, a new water heater, roof-mounted solar panels, and that attic vent running off the array. He loves how the pieces fit together, and the vent felt like a small, smart touch that showed the project was about more than just panels. The detail that stuck with him was that solar-powered attic vent — a practical, visible sign the upgrade was thoughtful and complete.

2. Brittany Fowler
SolarReviews | Jun 17, 2020 |

When Brittany Fowler met with Paden to explore solar, he patiently walked her through every number so she could see how the system would pay off. He stayed available to answer questions immediately throughout the process, and since the system went live she’s been enjoying negative electric bills. She steered several friends to Spark as well and even received a nice referral check for introducing them — the experience left her with both ongoing energy savings and a tangible payoff from referrals.

3. Katy
SolarReviews | Apr 6, 2020 |

Katy had been curious about solar for years and, after calling several companies, found Spark Solar the only one that answered every callback with a friendly, helpful voice. She did her homework before spending any money, and Spark Solar walked her through every question so she felt confident about moving forward. The installation itself went very smoothly — crews arrived on schedule, the work proceeded without drama, and the job wrapped up in about the timeframe she expected. The panels look fantastic on her home, and neighbors have been stopping by to comment and ask about the system. What stuck with her most was that steady, reassuring communication that made a researched purchase feel effortless and left an eye-catching upgrade on her roof.

03

1. Michael Brandy Jackson
SolarReviews | May 10, 2019 |

Michael chose Spark largely because of Paden’s personal touch, and he admits he missed Paden after he moved on — Paden was the reason they picked the company. The installation itself went smoothly; the crew earned top marks when a deed snag came up and they fixed it on the spot. He ran into a couple of little issues afterward, but Spark sent someone the next day and those were cleared up immediately. Seth handled the follow-up work and kept the rest of the process hassle-free. The practical outcome mattered most: his electric bill dropped from about $300 to $175 and continues to fall, with expectations of much lower usage this summer. He also received a $5 gift card. What stuck with him was how quickly problems were resolved and how fast the savings showed up on his bill.

2. Russell Kesterson
SolarReviews | Feb 14, 2019 |

Russell spotted a Facebook ad and reached out; a few days later Seth Wells came to his house and walked him through the system and the financials. Everything looked strong on paper, so he decided to go solar. The company handled the entire process for him and completed the installation in one month and two days — he didn’t have to do anything. He also enjoyed using the SolarEdge app to watch the system’s performance, and left with a clear sense that his electric bill was about to disappear.

3. John Huchterson
SolarReviews | Nov 30, 2018 |

John and his wife were looking for clear, exact information to decide whether to go solar for their home. The company gave him the numbers and guidance he wanted, walked them through the process, and they moved forward with an installation. After the system turned on, he discovered his electric bills flipped into credit and have stayed that way ever since — the concrete change in monthly billing is what stood out from the whole experience.

Long-term Satisfaction

Recent customers rate Spark Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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