Score
Standard reviews
• updated JUN 17, 2026Loading map...
The Verdict
Standard Eco doesn't return calls when systems break. We analyzed nearly a hundred reviews and found a company that installs panels, collects payment, then vanishes when problems arise. One business owner paid $40,000 for a commercial system that sat idle for over a year because the company installed the wrong inverters, then stopped answering the phone. Another homeowner reported damaged panels during installation with a promise to replace them, but the installers never came back, and four years later the entire system failed with no resolution after three months of attempts to reach the company. The pattern is consistent across 38 reviews: unresponsive to emails, broken warranty promises, and systems that either never work or stop working with zero support. Sales reps make claims about savings and warranties that don't materialize, and when customers escalate to the BBB, nothing changes. Even the few positive reviews come with caveats about communication gaps and unexpected power shutoffs during installation. If you're considering solar, you need a company that answers the phone after installation day. This isn't it.
If you value being able to reach your installer when something goes wrong, look elsewhere. The cost savings evaporate when you're left with a non-working system and no one will return your calls.
3 Stories That Stood Out
Haeslein paid roughly $40,000 for a rooftop solar system and discovered panels were damaged during installation. The company promised to replace the damaged panels, but installers never returned and phone calls went unanswered. They involved the Better Business Bureau twice and still saw no resolution. Four years after installation the system stopped working completely, and they spent three months trying to get it fixed with no meaningful response. Along the way they found sales staff had misrepresented the warranty to close the sale, and the actual electricity savings have been minimal compared with the upfront cost. The lasting image is a costly, damaged installation the company refused to properly repair despite repeated complaints.
Vincent hired the company to install a 40 kW solar array for his business, and what should have been a straightforward commercial install turned into a drawn-out disaster. After more than a year of the crew fumbling paperwork and work, the project finally scraped through inspection — only for the utility (PGE) to arrive to connect the system and find the wrong micro-inverters had been ordered and fitted. He then spent another year chasing a fix with no resolution, repeatedly getting empty promises when he managed to reach someone by phone and finding it hard to get consistent follow-through. He singled out Elijah, Laura, and Maureen as consistently unhelpful during the process and called the outfit a shoddy contractor. His final takeaway: treat their timeline and parts orders as unreliable and consider lining up legal help up front and verifying the exact components before allowing final sign-off.
Jaclynn did her homework, checked the company’s BBB rating, and signed up expecting a month or two before installation and regular progress emails. Instead she hit a wall of silence, then a sudden notice that crews would arrive in three days at 8 a.m. On installation morning no one showed up; workers finally arrived around noon saying they’d only been told about the job the night before and had driven five hours, and the panels didn’t arrive until about 2 p.m. Those installers then had to finish the job on the roof in 100°F Texas heat. She was told the system would be inspected and turned on within a week or two, but seven weeks passed while she repeatedly chased the company. Standardeco hadn’t paid the electric utility to perform the inspection, and the rep she dealt with pushed the responsibility back onto her. When the system was finally activated, a technician later found it wasn’t running at full power and came back in week eight. The contract promised 60 days between installation and the first payment so she wouldn’t be paying a full electric bill and a solar bill at once, but less than three weeks passed between activation and her first solar bill — creating the exact double
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 27
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Kevin’s solar project ended up being the rare one that felt almost invisible to the homeowner. Working with Elijah went so smoothly that the biggest surprise was how little effort it took on his part: the installation wrapped up ahead of schedule, and he stayed informed from start to finish instead of having to chase updates. For someone weighing a solar company on both integrity and workmanship, that early finish and steady communication were the details that made Standard Eco stand out.
Vincent hired the company to install a 40 kW solar array for his business, and what should have been a straightforward commercial install turned into a drawn-out disaster. After more than a year of the crew fumbling paperwork and work, the project finally scraped through inspection — only for the utility (PGE) to arrive to connect the system and find the wrong micro-inverters had been ordered and fitted. He then spent another year chasing a fix with no resolution, repeatedly getting empty promises when he managed to reach someone by phone and finding it hard to get consistent follow-through. He singled out Elijah, Laura, and Maureen as consistently unhelpful during the process and called the outfit a shoddy contractor. His final takeaway: treat their timeline and parts orders as unreliable and consider lining up legal help up front and verifying the exact components before allowing final sign-off.
Haeslein paid roughly $40,000 for a rooftop solar system and discovered panels were damaged during installation. The company promised to replace the damaged panels, but installers never returned and phone calls went unanswered. They involved the Better Business Bureau twice and still saw no resolution. Four years after installation the system stopped working completely, and they spent three months trying to get it fixed with no meaningful response. Along the way they found sales staff had misrepresented the warranty to close the sale, and the actual electricity savings have been minimal compared with the upfront cost. The lasting image is a costly, damaged installation the company refused to properly repair despite repeated complaints.
Polo chose the Standard Eco solar package for his home and found the installation team to be the standout — organized and effective throughout the process. He walked away with a system that’s up and running smoothly.
William hired the company to install a rooftop solar system and ended up with a dangerous, unreliable setup. He discovered the electrical work was substandard — the subpanel melted and the installation nearly started a house fire. Over the past two years the system only produced power for about five months, and for the last six months he’s been unable to get anyone at the company to answer calls or return messages. He calls the business a fraud and sham, and his two clearest warnings are the melted subpanel that almost burned his home and six months of complete silence from the installer after a system that barely worked.
Laura had solar panels installed on her home in May 2019, but the system failed the final CPS inspection and never produced power. The installer promised a technician would come out that summer to fix the problems, yet no one ever showed. She kept making loan payments on the nonworking system while pushing the company for reimbursement, only to be largely ignored. Over the next two years she managed to get through to them about repairs and repayment just three times; most calls and texts—even with her full name and numbers—went unanswered. As of 2021 the panels still sit idle on her roof and she has received no reimbursement. The most striking image: a financed system left unused for years while the installer repeatedly stopped responding.
Itzel Osorio ended up with solar panels installed in 2019 that never started producing power. She spent years trying to reach the installer, only to find the phone going unanswered now. Frustration built into suspicion — she grew convinced the glowing reviews are paid for or written by someone inside the company. She left a one‑star review and said she would give zero if possible. The most striking takeaway: a system installed years ago still sits nonfunctional while the company appears unreachable.
Christopher Lanhum, DC had rooftop solar panels installed in September 2019 and discovered they still aren’t working properly. After the install, Standard Eco first blamed two lightning strikes and insisted they would need to charge him to make repairs. A later phone call with Enphase changed the story — Enphase determined the faults likely stemmed from an improper installation by Standard Eco. Since then he has been waiting for Elijah to come back out and actually fix the system.
Carlos signed a contract for a solar system nearly two years ago and ended up still unsure whether the system actually works. After the sale, he found the company stopped helping—calls went unanswered and follow‑up requests were ignored. That extended lack of post‑installation support left him without confirmation of system performance and prompted a one‑star review.
Long-term Satisfaction
Long-term satisfaction for Standard drops to 1.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.