81Trust Score
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Summit Technology Group reviews

/ NATIONAL
Summit Technology Group
37 Reviews • 1 Location 4,921 Data Points Processed

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The Verdict

Summit Technology Group handles the basics well, but they're not a standout in the solar space. We found 19 reviewers specifically praising their installation teams for clean work and staying on schedule, and the company's post-sale support earned the highest marks in our analysis (a 4.8 out of 5, with 21 positive mentions and only 1 complaint). One homeowner told us the permitting and accounting teams managed expectations throughout a rooftop solar install, and when they called back a year later about battery storage, a technician named Jason talked them out of an unnecessary purchase. That kind of honesty is rare. The catch is value: 9 reviews flagged pricing concerns, and we noticed a pattern of fees appearing that weren't mentioned upfront. One customer was billed $180 for diagnostics after explaining the problem on the phone, then told the charge 'shouldn't have been called that' when they complained. (The promised coupon for future work never showed up, naturally.) If you're comparing purely on price, you'll find cheaper quotes elsewhere. But if you want a team that'll send the same skilled technician back for follow-up tweaks and won't ghost you after the install, the premium buys you reliability.

If you need an installer who'll still answer the phone two years later, Summit delivers. Just get every fee in writing before they show up.

Reviews That Shaped Our Verdict

Ken K.
YelpJul 27, 2016

Ken K. called the company to fix a dead two-socket outlet and a misbehaving three-way switch at the end of a hallway. He expected a $59 trip charge plus whatever the actual repairs would cost, but when the technician arrived he discovered a $180 diagnostic fee on the invoice — effectively paying once for the visit and again for the diagnosis of problems he had already described. He agreed to proceed because the work needed doing, and the repairs themselves turned out to be high quality. A few days later he rang the office and spoke with the owner, who acknowledged the worker shouldn’t have labeled it a diagnostic fee and promised a coupon toward future work; that coupon never arrived. In the end he walked away with properly fixed outlet and switch but also a surprise $180 charge on his bill and an unfulfilled promise — a clear example of strong workmanship paired with billing and follow-through issues a buyer should watch for.

Verified CustomerLong-term CustomerUnfair
Bryan Cates
GoogleJul 25, 2023

Bryan Cates hired Summit Technology Group for two separate projects at his home and found a technician named Brian who handled both jobs end-to-end. On the first visit Brian installed a new circuit for low-voltage landscape lighting and, in about ten minutes, diagnosed and fixed an interior circuit that another company had been unable to resolve after four hours. On the follow-up visit Brian replaced multiple outlets, installed RadioRa2 light switches, and traced a finicky RadioRa2 unit to insufficient load after Bryan had removed a light from that circuit — Brian corrected the problem on the spot. Bryan has Brian scheduled to return next week to run the wiring and help mount an outdoor TV. Scheduling through Aura White went smoothly, the crews arrived in well-equipped vehicles, and the technicians carried the skill and tools needed to troubleshoot efficiently. The detail that stuck with him: a tech who can untangle a problem in minutes that others couldn’t fix in hours, and who shows up prepared to finish the whole job rather than leave loose ends.

Verified CustomerLong-term CustomerRecent
Jen J.
YelpJul 9, 2021

Jen J. waited three years to post this, but she still remembers Summit's rooftop install and the follow-up honesty that set the experience apart. After Summit put panels on her roof—an upgrade that went far smoother than the ground array a now-defunct company had installed years earlier—she reached back out a year later to ask about adding generators and batteries. The technician, Jason, walked through the options and bluntly advised that a battery install wasn’t worth it at that time; she appreciated the straightforward, no-pressure answer. The installation itself moved efficiently from sales to completion: Michael Cornwall handled the sale, Marshall Jennings ran project management, and everyone involved showed solid product knowledge and competitively priced offerings. Communication stayed clear across teams, including permits and accounting, so expectations were managed from start to finish. She also preferred Summit’s use of Enphase monitoring because it lets her see output down to each panel. What stuck with her most was that Summit didn’t try to push an unnecessary upgrade a year later—an honest assessment that saved her time and money and left her confident in the team’s

Verified CustomerLong-term Customer

Platforms Monitored

Google
25 Reviews · 1 Location
4.8/5
Yelp
12 Reviews · 2 Locations
3.9/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.8/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 81

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Jen J.
YelpJul 9, 2021

Jen J. waited three years to post this, but she still remembers Summit's rooftop install and the follow-up honesty that set the experience apart. After Summit put panels on her roof—an upgrade that went far smoother than the ground array a now-defunct company had installed years earlier—she reached back out a year later to ask about adding generators and batteries. The technician, Jason, walked through the options and bluntly advised that a battery install wasn’t worth it at that time; she appreciated the straightforward, no-pressure answer. The installation itself moved efficiently from sales to completion: Michael Cornwall handled the sale, Marshall Jennings ran project management, and everyone involved showed solid product knowledge and competitively priced offerings. Communication stayed clear across teams, including permits and accounting, so expectations were managed from start to finish. She also preferred Summit’s use of Enphase monitoring because it lets her see output down to each panel. What stuck with her most was that Summit didn’t try to push an unnecessary upgrade a year later—an honest assessment that saved her time and money and left her confident in the team’s

PositiveVerified CustomerLong-term Customer
Scott Lietzke
GoogleApr 16, 2024

Scott Lietzke discovered a team that responded quickly and turned in polished, professional work on both jobs they handled for him. He appreciated their clear communication and dependable follow-through — "Promises kept!" — and noticed the same responsiveness and high quality on each project. That steady reliability across multiple jobs is the detail that sticks.

PositiveVerified CustomerLong-term CustomerRecent
Shana Bull
GoogleJul 25, 2022

After months of hunting for a home solar solution and getting fed up with companies that only offered rental systems and heavy-handed sales pitches, Shana Bull and her husband found Summit. She discovered a team that patiently answered every question and helped design the system that matched what they wanted for their house. When unexpected electrical work hiccups popped up, Summit navigated the problems and completed the job in a good amount of time. The most tangible result arrived last month: her combined electric and gas bill fell to $37, down from about $350 a month.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction