Sun Capital Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sun Capital gets most of the basics right but stumbles on follow-through. We found 11 reviewers who praised the company for quick installs and clean work, with some mentioning installation timelines measured in weeks rather than months. One homeowner watched their Edison bill drop to $10 after the system went live. But we also noticed a troubling pattern: 5 reviews described major breakdowns in service after the contract was signed, including one case where a customer reported being charged for a battery that was never installed and another who was hit with $1,000 in utility penalties after installers left the system running before inspection approval. The positive experiences share a common thread of named staff (Omar, Aaron, Mike) staying responsive through permitting headaches, with 2 customers crediting the team for salvaging orphaned SunPower systems after the manufacturer's bankruptcy. The negative reviews, though fewer, describe vanishing project managers and billing disputes that stretched for weeks. If you value a company that will text you updates and chase down utility paperwork, Sun Capital delivers that. If you need ironclad project oversight and zero chance of post-sale chaos, the risk here is real.
If you're willing to stay vigilant through the process and hold the team accountable at each milestone, Sun Capital can deliver a working system at a fair price. But if you want an installer where nothing falls through the cracks, the documented lapses make this a gamble.
Reviews That Shaped Our Verdict
Carol Wise signed a contract with CEO Omar Ramirez on October 24, 2024 to add a Tesla battery to the solar setup on her Altadena home because her lender, Wheelhouse Credit Union, required it. She was charged for that battery, but on January 8, 2025 her house burned to the ground and Sun Capital never installed the unit or produced credible documentation proving installation. After the fire the company refused to reimburse her for hardware that was never fitted, effectively treating the loss as an out; she has taken the matter to the Los Angeles County District Attorney’s fraud unit that handles fire victims. The striking detail here is simple and concrete: she paid for a Tesla battery that was never installed and ended up escalating the dispute to prosecutors.
After fighting for 2.5 years to get permission to operate—following the bankruptcy of his original installer—Matt finally found a team that pushed his stalled solar project across the finish line. He struggled through dead ends and a real risk of losing NEM 2.0 eligibility, then connected with Aaron, who provided steady phone and text updates and, for the first time in the process, someone he could actually talk to about progress. Ernesto worked behind the scenes, guiding the paperwork and technical steps, while Mike showed up in person to navigate a tricky inspection sequence: friendly, meticulous, and focused on keeping the schedule moving. Between the regular communication and the hands-on inspection help, the crew secured approval before the deadline and preserved his NEM 2.0 status. What stuck with him most was the combination of timely updates and on-site follow-through that saved the incentive before the cutoff.
Kevin F signed a contract for a rooftop solar system after an initial visit from Omar—he chose the company partly because Omar knew a neighbor—not because it was cheapest. After that, he waited: the crew vanished from September through December despite a contract that promised work in October. When installers finally showed up at the end of December, he discovered panels mounted incorrectly and paperwork that hadn’t secured Edison’s approval, yet he had been billed for panels for two months before they were even on the roof. Requests to add bird guards met with apathy, and the installation itself felt sloppy: porch chairs were moved and left scattered, and Edison received the wrong paperwork. Communication broke down completely; staff only became aggressive and intrusive when it was time for final payments—calling, emailing, and even knocking on his door. Two employees, Vanessa and Helene, behaved rudely and lied on multiple occasions, and Vanessa promised she would be responsive about refunding an overcharge but then disappeared; Kevin had to contact the company roughly 15 times over a month to recover the money. Multiple people at the company couldn’t explain net metering or gave
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How We Got To Trust Score 81
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Serving customers for 8 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
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A valid contractor license is on record.
What You Can Expect
After fighting for 2.5 years to get permission to operate—following the bankruptcy of his original installer—Matt finally found a team that pushed his stalled solar project across the finish line. He struggled through dead ends and a real risk of losing NEM 2.0 eligibility, then connected with Aaron, who provided steady phone and text updates and, for the first time in the process, someone he could actually talk to about progress. Ernesto worked behind the scenes, guiding the paperwork and technical steps, while Mike showed up in person to navigate a tricky inspection sequence: friendly, meticulous, and focused on keeping the schedule moving. Between the regular communication and the hands-on inspection help, the crew secured approval before the deadline and preserved his NEM 2.0 status. What stuck with him most was the combination of timely updates and on-site follow-through that saved the incentive before the cutoff.
Matt Curry had battled for 2.5 years to get his rooftop solar system approved after the original installer went bankrupt. Facing one dead end after another and the real threat of losing his NEM 2.0 benefits, he turned to Sun Capital Energy and found the push he needed. Aaron became a breath of fresh air, calling and texting steady updates so he finally had someone to talk to through the process. Ernesto worked behind the scenes, guiding the paperwork and technical details along the way. Mike showed up in person for inspections, friendly and meticulous, and navigated the tricky inspection hurdles that had stalled progress. Together they got the system across the finish line before the cutoff, and he ended up with an activated system and his NEM 2.0 status preserved.
Devan discovered Sun Capital Energy was a pleasure to work with when shopping for a home solar system. He worked directly with Omar and Josh, who delivered a quote that beat other bids and built a system that included two batteries. After installation and the PTO process, with Fred and Aaron keeping him updated every step of the way, his Edison bills dropped to about $10. He appreciated the team's professionalism and clarity through installation to permission to operate, and plans to arrange panel cleanings every six months with them going forward.