Sun Edison reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sun Edison filed for bankruptcy and abandoned its customers. We analyzed dozens of reviews and found a company that went dark mid-contract, leaving homeowners with nonfunctional systems, cracked roof tiles, and no one to call. One Fresno customer waited two years for a system hookup that never happened while broken tiles slid off his roof every time the wind blew. Another discovered panels producing one-quarter of promised output with no technician available to diagnose the problem. The bankruptcy gutted customer service entirely. 25 reviews mention unanswered calls, unresolved billing errors, and repair requests met with silence. Even customers whose systems worked describe months spent chasing down incorrect bills and delayed power-to-operate approvals. Before the collapse, 6 reviews flag deceptive sales tactics, alleging reps withheld lien disclosures and locked elderly customers into 20-year contracts with no death clause or exit terms. A few early customers praised specific salespeople and saw electric bills drop from $700 to $4, but those wins predate the bankruptcy that turned this into a cautionary tale.
If you're researching Sun Edison because you found old positive reviews, know that the company filed bankruptcy and cut off support. Former customers report disconnected service lines, abandoned repair requests, and systems left broken on their roofs. Look elsewhere.
Reviews That Shaped Our Verdict
Doris D. contracted with SunEdison in December 2014 to install a solar system on her Fresno home. The installer promised a February 2015 start but did not begin putting panels on the roof until January 2016, and by the end of October 2017 the panels were in place while most of her roof tiles lay cracked. She has called SunEdison roughly 20 times, including a call last month, and kept getting promised callbacks that never came. With SunEdison in bankruptcy and no meaningful response, she has drafted a certified letter notifying them she intends to remove the panels, store them beside the house, and will not accept responsibility if they are stolen. She continues to investigate her legal and practical options.
D S. leased a rooftop solar array for their home and quickly ran into trouble. A salesperson promised much higher panel output than the system ever delivered, and they spent months on the phone with customer service — which they found repeatedly inept — trying to get answers. After a year of back-and-forth they renegotiated the lease, but the panels still only produce about one-quarter of the original projection. Attempts to have the hardware inspected stalled when the company entered Chapter 11, leaving no one available to diagnose the underperformance. To make matters worse, the roofing contractor who replaced tiles after the panel installation did a poor job; now two full rows of tiles shift whenever the wind picks up. Their bottom-line image: a badly underperforming system, no support because of bankruptcy, and a roof that now moves in the breeze — a combination they warn others to avoid.
Erin agreed to a SunEdison rooftop solar arrangement after company reps showed her a contract on an electronic tablet and didn't give her time to read it carefully. She believed she had signed a lend-lease that would cost nothing for 20 years and then require a $5,000 payment, but later discovered an extra $75 monthly charge from SunEdison on top of her regular utility bill. With a yearly electricity cost of about $800, that $75-a-month fee adds roughly $900 a year; she calculated SunEdison would collect about $23,000 from her over time versus roughly $16,500 she would have paid to her utility — pushing her total lifetime outlay from about $16,500 to roughly $39,500. When she asked to have the panels removed, she found SunEdison unable or unwilling to take them off, a direct contradiction to what the sales reps had implied. The experience centers on two hard lessons: the surprise monthly fee buried in the paperwork and the company’s refusal to remove the system when she tried to undo the deal.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 34
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Doris D. contracted with SunEdison in December 2014 to install a solar system on her Fresno home. The installer promised a February 2015 start but did not begin putting panels on the roof until January 2016, and by the end of October 2017 the panels were in place while most of her roof tiles lay cracked. She has called SunEdison roughly 20 times, including a call last month, and kept getting promised callbacks that never came. With SunEdison in bankruptcy and no meaningful response, she has drafted a certified letter notifying them she intends to remove the panels, store them beside the house, and will not accept responsibility if they are stolen. She continues to investigate her legal and practical options.
D S. leased a rooftop solar array for their home and quickly ran into trouble. A salesperson promised much higher panel output than the system ever delivered, and they spent months on the phone with customer service — which they found repeatedly inept — trying to get answers. After a year of back-and-forth they renegotiated the lease, but the panels still only produce about one-quarter of the original projection. Attempts to have the hardware inspected stalled when the company entered Chapter 11, leaving no one available to diagnose the underperformance. To make matters worse, the roofing contractor who replaced tiles after the panel installation did a poor job; now two full rows of tiles shift whenever the wind picks up. Their bottom-line image: a badly underperforming system, no support because of bankruptcy, and a roof that now moves in the breeze — a combination they warn others to avoid.
Patrick M. went into a long-term solar lease expecting lower bills but ended up with a leaking roof and no help. After the company’s crew finished the installation, he discovered water coming through his roof and found local roofers unwilling to touch repairs because the panels were in place. His electric costs didn’t fall — summer bills ticked from about $500 to $540, while winter bills jumped sharply from roughly $80 to $265. For two years he lodged complaints and never had a single company representative visit his home; the installer even left a temporary meter on the house before the utility installed theirs and never retrieved it. Now locked into a 20-year lease, he feels trapped, frustrated that he can’t remove the system or get the company to resolve the problems.