Sun Solar Electric reviews

Brad hired Sun Solar to design and install a solar panel array and an Enphase battery on his 50+-year-old house after other installers backed away from the job. Jayson, Mike, Page and the crew laid out a system that fit the tricky roof and completed the installation cleanly. When the Enphase equipment started acting up, the team dug into troubleshooting, identified a hardware defect, and managed the entire warranty replacement process on his behalf—while the solar panels themselves never caused an issue. Since that warranty work wrapped up more than a year ago, he hasn’t experienced a single glitch, and the system now produces almost exactly the amount of electricity his household uses each year—a clear payoff from the original design and the company’s follow-through.

Ryan S. hired Sun Solar for a full electrical retrofit as part of his home's solar project and ended up spending a year and a half dealing with repeated delays and poor communication. Work would begin — a few parts installed — then stop, and he only heard back if he relentlessly chased them by phone and email; the crew never proactively warned about known hold-ups or discussed alternatives. He also discovered a sharper problem: during the first walkthrough the project manager, Nick, gave him incorrect information about where the new subpanel could be sited. After pushing back, he learned that both the owner and an independent electrician agreed the interior subpanel couldn’t be placed in a closet, contradicting Nick’s claim. The installation quality disappointed him as well: when the house was rewired the attic ended up full of wires with sharp bends and switchbacks, nothing labeled, which makes tracing circuits difficult. The crew’s pattern of showing up one to two days every couple of weeks on short notice rounded out the experience — for what he spent, the unpredictable schedule and the messy, unlabeled attic wiring were the details that lingered.

Dan K. regretted hiring this company to install a home solar system that was supposed to provide backup power to part of his house. He found the crew personable up to the point of payment, then communication all but stopped. Although they had agreed the battery backup would cover six circuits, the installers left only four tied into the system. After the job finished the system had multiple problems — most alarmingly, the backup battery failed to supply emergency power when the grid went down. Attempts to get warranty service produced excuses or no response, so repairs never materialized. The detail that lingers is concrete: six circuits were promised but only four were delivered, and that shortfall left him without the emergency power he expected and with no effective after-sales support.