92
Trust
Score
WattBot

Sun Solar Electric reviews

CALIFORNIA / PETALUMA
Sun Solar Electric
104 Reviews • 1 Location 13,832 Data Points Processed

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The Verdict

Sun Solar Electric is one of the most reliable installers we've analyzed. In over a hundred reviews we found zero complaints about their follow-up support, and 61 reviewers went out of their way to praise their workmanship. When a homeowner's Enphase battery turned out to be defective a year after install, the crew troubleshot the problem for weeks, handled the warranty claim start to finish, and didn't bill a penny for the extra visits. Another customer had circuit breakers trip on Christmas and got walked through a fix over the phone the next morning at no charge. The pattern we see is a crew that treats problems like puzzles to solve, not billable hours to rack up. We did find one reviewer frustrated by sparse communication during a complicated electrical retrofit that dragged eighteen months, so if your project involves major panel upgrades expect to chase updates yourself. But 59 reviews mention strong project management, and systems installed three years ago are still running without a glitch. If you want an installer who'll show up to fix an inverter issue without pressuring you into a premature replacement, this is your crew.

If you're willing to stay on top of timeline questions during complex retrofits, Sun Solar Electric will deliver clean work and stand behind it long after the final inspection.

3 Stories That Stood Out

1. Brad Bugdanowitz
Google | Nov 19, 2025 |

Brad hired Sun Solar to design and install a solar panel array and an Enphase battery on his 50+-year-old house after other installers backed away from the job. Jayson, Mike, Page and the crew laid out a system that fit the tricky roof and completed the installation cleanly. When the Enphase equipment started acting up, the team dug into troubleshooting, identified a hardware defect, and managed the entire warranty replacement process on his behalf—while the solar panels themselves never caused an issue. Since that warranty work wrapped up more than a year ago, he hasn’t experienced a single glitch, and the system now produces almost exactly the amount of electricity his household uses each year—a clear payoff from the original design and the company’s follow-through.

2. Ryan S.
Yelp | Aug 26, 2024 |

Ryan S. hired Sun Solar for a full electrical retrofit as part of his home's solar project and ended up spending a year and a half dealing with repeated delays and poor communication. Work would begin — a few parts installed — then stop, and he only heard back if he relentlessly chased them by phone and email; the crew never proactively warned about known hold-ups or discussed alternatives. He also discovered a sharper problem: during the first walkthrough the project manager, Nick, gave him incorrect information about where the new subpanel could be sited. After pushing back, he learned that both the owner and an independent electrician agreed the interior subpanel couldn’t be placed in a closet, contradicting Nick’s claim. The installation quality disappointed him as well: when the house was rewired the attic ended up full of wires with sharp bends and switchbacks, nothing labeled, which makes tracing circuits difficult. The crew’s pattern of showing up one to two days every couple of weeks on short notice rounded out the experience — for what he spent, the unpredictable schedule and the messy, unlabeled attic wiring were the details that lingered.

3. Koros
SolarReviews | Dec 15, 2023 |

Koros woke to a cold, dark bedroom after Christmas lights and space heaters overloaded the home's electrical system and knocked out the bedroom circuits. They looked up local electricians on the BBB and left their contact details on Sun Solar Electric’s website. The next morning a man who introduced himself as Nick called. He asked for a photo of the circuit breaker to be texted to him, examined the image, and calmly walked them through resetting the tripped breaker over the phone. Power returned to every bedroom, and Sun Solar Electric didn't charge for the consultation. What stands out is that a quick photo and a patient technician fixed the problem without an on‑site visit or fee—Koros intends to call them first for any future electrical trouble.

Platforms Monitored

Google
55 Reviews · 1 Location
5.0/5
Yelp
34 Reviews · 1 Location
4.6/5
SolarReviews
15 Reviews · 1 Location
4.4/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.5/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Brad Bugdanowitz
Google | Nov 19, 2025 |

Brad hired Sun Solar to design and install a solar panel array and an Enphase battery on his 50+-year-old house after other installers backed away from the job. Jayson, Mike, Page and the crew laid out a system that fit the tricky roof and completed the installation cleanly. When the Enphase equipment started acting up, the team dug into troubleshooting, identified a hardware defect, and managed the entire warranty replacement process on his behalf—while the solar panels themselves never caused an issue. Since that warranty work wrapped up more than a year ago, he hasn’t experienced a single glitch, and the system now produces almost exactly the amount of electricity his household uses each year—a clear payoff from the original design and the company’s follow-through.

2. Rich S.
Yelp | Dec 6, 2018 |

Rich has relied on Mike, Jayson and their crew for several years for electrical work on his Bay Area home and even sent them to friends across the region. Just over a year ago he had them install a solar setup using LG panels and Enphase microinverters, and at the one-year true-up the system performed about as expected. While other installers' equipment has been having problems lately, his array stayed solid. He appreciated that Mike and Jayson didn't push a high‑cost lease or try to gouge him — they recommended trusted components and straightforward options instead. The lasting impression: dependable equipment that met expectations at true-up, installed by electricians who know their products and put honest recommendations first.

3. james page
Google | Dec 3, 2025 |

James ended up very satisfied after a solar, battery and electrical-panel upgrade at his home. He can't see the roof panels from the ground, but he walked away impressed by the new battery and the neat, professional electrical-panel work — both look top notch. He felt immediate confidence when he met Nick T, and that early reassurance carried through the project. He found Sun Solar hit a comfortable middle ground between a tiny installer and a giant corporation, offering personal attention while still having the resources to do the job well. What stuck with him most was Nick T's calm competence paired with visible, high-quality work on the battery and panel upgrade.

02

1. Paul Vossen
Google | Sep 24, 2025 |

Paul Vossen hired Sun Solar Electric in 2018 to outfit his home with a substantial system: 18 high-end solar panels, a new main electrical panel and sub-panel, plus an EV charger. The crew moved quickly, worked efficiently and professionally, and the total came in at a competitive price. Four years later they returned to expand the array with four more panels — the follow-up was handled smoothly and without drama, leaving him with a larger system and the sense that the company will support both initial installs and later upgrades.

2. Alan Hoff
Google | Sep 8, 2025 |

Alan Hoff had Sun Solar install a rooftop system in August 2022. They handled all the paperwork and completed the installation on schedule, and by September 2025 the array continued to perform flawlessly. He recommends Sun Solar, especially for buyers who want a turnkey install that still delivers reliable performance years later.

3. Michael Shipp
Google | Dec 1, 2025 |

Michael chose Sun Solar Electric to outfit his home with solar, and the installation arrived on time and on budget. He found the crew professional and left with a system that dramatically cut his bills — monthly power costs fell from roughly $300–$500+ down to about $50. The array even produces excess energy that earns credits from PG&E, and the company set him up with a daily usage-tracking program so he can watch production and consumption in real time. He expects his original investment to be fully paid off within seven to ten years, and notes the system should increase his home’s resale value. Between the steep bill reductions, export credits, and the ability to monitor performance every day, he calls it the best money he’s spent on his house.

03

1. SJ
Google | Oct 6, 2025 |

SJ had wanted solar for years but kept hearing no — the house’s roof shape wouldn’t accept a standard panel layout, and Tesla plus several other companies walked away when the job wasn’t cookie-cutter. They found Sun Solar, a firm that leans into custom solutions. When the owner came out, he immediately acknowledged the roof problem and proposed something bold: build a custom solar wing in the backyard, a technique more common on commercial sites but executed here with real architectural polish. Sun Solar analyzed the household’s energy use, engineered a system around Enphase technology, and installed a clean, powerful setup that now fully powers the home. The array even exports electricity back to the grid every day. Throughout the project the crew stayed professional and detail-oriented, and the finished backyard wing — practical and visually striking — is the concrete proof that a “can’t do” house can be transformed into a net-producing one.

2. Amy Beilharz
Google | Sep 12, 2025 |

Amy Beilharz turned to Sun Solar after a previous contractor left her home with a problem-riddled solar installation. She found Sun Solar willing to step in and untangle the mess, addressing issues the prior installer hadn’t resolved. The memorable part of her experience was that they accepted a rescue job and handled it competently, leaving her clearly impressed. Her takeaway: Sun Solar will take on a troubled system and make it right when others fall short.

3. Dave Burlington
Google | Aug 24, 2025 |

Dave Burlington hired SS for two large projects on his property: full solar installations paired with battery backup and generators. He ended up with well-built systems and a crew that stayed engaged after the job was done — whenever an issue popped up they answered promptly and took care of it. The combination of solid workmanship on complex setups and reliable, responsive follow-up is what stuck with him as the defining feature of the experience.

Long-term Satisfaction

Long-term satisfaction for Sun Solar Electric drops to 4.0 ★ compared to early reviews. This decline is worse than 73% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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