Sun Up Electric reviews

Debra G. watched a tidy, professional install unfold when Sun Up handled her Semper Solaris project at her home. A crew showed up on time, laid out two large tables to organize tools and equipment, and walked through their plans before getting to work — that level of organization set the tone for the day. They moved efficiently, managed an unexpected fence glitch without drama, and left the yard and roof spotless when they finished. Only the city inspection remains; the array looks great, and Dave’s clear knowledge and friendly manner made the process easy to follow. What stuck with her most was the crew’s preparation and cleanup — the small details that made the whole job feel under control while she waits for final sign-off.

Paula B. moved into a new-build home and soon discovered her PGE bills were higher than expected. When her husband called the installer, Eddie at Sun Up Electric jumped in—returning texts and calls quickly and always keeping the family posted on his schedule. Eddie discovered the solar array had never been activated, came out promptly to start the system, and then stayed to walk Paula through the equipment and the monitoring app. He patiently guided a senior who isn’t comfortable with technology, repeating steps until she could operate the app and understand how the system performs. The result: a working solar setup plus the confidence to check production and manage it on her phone. What lingered most was Eddie’s hands-on patience — not just flipping a switch, but taking the time to set up, explain, and ensure she could use the system herself.

Mike L. arrived at solar as a beginner, focused on learning how much capacity his home needed to cut monthly electricity bills. He hired Sun Up Electric and ran into a few bumps during the process, but steady, clear communication kept the project on track. By working through questions and making adjustments with the crew, he and the installers settled on a system layout that fit the home and got everything up and running. He singled out Konstantine for helpful, hands-on service, and walked away with a tailored system that should reduce his monthly billing.

Dan hired Konstantin to handle all the wiring for a solar installation a few years ago. Pleased with the work, he brought Konstantin back recently to add an EV charging outlet in the garage. Konstantin showed up professional and left behind neat, meticulous wiring that made the new install look well integrated rather than tacked on. The memorable detail: the homeowner trusted him enough to rehire for a separate, technical job — that repeat business speaks louder than a generic endorsement.

Oscar met Konstantin when Konstantin installed his residential solar system more than two years ago, and the array has run without problems ever since. He has called Sun Up Electric back for occasional electrical work, and Konstantin has handled each job reliably and professionally. Having worked for several large local solar installers, Konstantin clearly knows his way around solar and advanced electrical systems. He intends to keep using Sun Up Electric going forward — the detail that stands out is that the original installation has stayed trouble-free for over two years while the same installer continues to do dependable follow-up work.

John Gerhardt was updating his phone and dug up Sun Up’s contact, only to discover a misleading office photo and address listed online. He flagged the issue because he couldn’t stand the idea of potential customers being turned off by that image. Nearly six years earlier Sun Up had installed systems at both his Truckee house and his business, and those installations finished paying for themselves — now they’re actually putting income back in his wallet. He praised the crew’s work as fantastic, but stressed the web listing needs a quick correction: the current photo is the most harmful portrayal of their work he could imagine. Not a web-marketer himself, he couldn’t fix it, so he asked the company to update the photo/address — a small change that would better reflect the long-term, paid-off results he’s living with.

Shawn moved quickly to get solar for his home, securing a well-priced installation and getting it completed before NEM3 took effect. He ended up avoiding the new net-metering changes and, most importantly, no longer faces the outrageously high PG&E bills that had been piling up. The detail that matters most: the job finished in time to preserve the earlier compensation rules, so his utility costs fell sharply.

Robert K. shopped from the biggest national firms down to the smallest local installers before choosing Sun Up Electric for a residential solar system that also included extra electrical work. He liked their straightforward, no-nonsense approach: they laid out the facts, never pushed a sale, and answered questions quickly. They also helped with financing by supplying the information and applications to make that process easier. The installation became complicated because he requested additional electrical upgrades and the house had undocumented wiring from the original build, but Sun Up persisted, untangled the wiring problems, and finished the job so everything worked perfectly. The larger companies he consulted had given him the runaround on those issues; Sun Up stuck with the project until it was resolved. He plans to tell anyone considering solar about how they handled the messy wiring and the financing paperwork without passing the buck.

Robert shopped everywhere — from national chains to local outfits — before choosing Sun Up Electric to install solar on his home. He valued their straightforward approach: they laid out the facts, avoided high-pressure sales, and stayed responsive whenever questions came up. They also handled the financing paperwork and applications so he didn’t have to chase banks or forms. The installation itself turned into a tricky project because he requested additional electrical upgrades and the original house build contained undocumented wiring; while other companies gave him the runaround during consultations, Sun Up persisted, traced the problems, and worked through each complication until everything was resolved. He ended up with a clean, fully functioning system and felt relieved he hadn’t gone with one of the larger providers. The detail he expects to tell anyone considering solar: Sun Up will stick with a messy, complicated job and make financing simple — no hard sell, just solutions.