Sunergy Construction reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sunergy Construction appears to have gone out of business or abandoned support, leaving customers with broken systems and no recourse. One homeowner paid $10,000 out of pocket to fix a roof after Sunergy installed panels incorrectly in 2019, then refused all contact when leaks appeared. Another has been trying for 15 months to fix a battery placement that failed inspection, emailing a project manager whose voicemail stays full. We found 21 reviews describing a company that no longer answers phones or emails, with multiple customers reporting failed inspections, offline systems, and warranties they can't enforce. The pattern is consistent: early reviews from 2016-2020 describe smooth installations and helpful staff, but reviews from 2021 onward paint a picture of systemic collapse. Sixteen reviews detail shoddy installations that caused immediate roof leaks, failed city inspections, or wrong equipment delivered to job sites. One customer caught the crew about to install cheaper Hanwha panels instead of the contracted Panasonics. Even when the company was operational, post-sale support scored 2.2 out of 5, with 49 negative mentions versus 21 positive.
If you're considering Sunergy Construction, know that the company is effectively unreachable and multiple customers report it may be defunct. You'll likely be stuck paying another contractor to fix or maintain whatever gets installed, assuming you can get through installation at all.
Reviews That Shaped Our Verdict
Mike Ramos hired the company to install a solar system on his home two years ago and still doesn't have a finished, permitted installation. He discovered the crew had placed the battery bank in a location that wasn't allowed and the company tried to shift the blame onto him. Fifteen months later the battery placement remains uncorrected and the overall project sits incomplete. His project manager, Erica, stopped responding to emails and phone calls — voicemail is consistently full — and the customer service number no longer works. He left a one-star review and warned others after watching a code-issue linger for over a year while the company became effectively unreachable.
Timothy W hired Sunergy Construction Inc. in 2019 to install a solar-panel roof on his home and discovered trouble almost immediately. In 2020 water began leaking directly beneath the array; Sunergy promised to send a crew to fix it but never showed up, so he paid out of pocket for the first repairs. By winter 2022 leaks returned, so he brought in independent contractors who inspected the roof and put in writing that the panels had been installed incorrectly by Sunergy. He tried repeatedly to reach the company—calls, emails, every method—but Sunergy stopped responding. The situation ended with him replacing part of the roof at his own expense for about $10,000, with a written contractor finding that the original installation was faulty and no help from the installer.
Alex T. found Sunergy on Yelp and picked them because their price beat out other bids. He negotiated Panasonic 330W panels paired with the SolarEdge HD Wave inverter and a 25-year warranty on labor and equipment, signed the contract — and then the project unraveled. Early warning signs showed up quickly. Two large roof vents needed replacement with flat ones; what started as a quoted “couple hundred bucks” ended up costing him $400. The permit plan submitted to the city was wrong: panel brands on the paperwork were cheaper Hanwha modules and the electrical switches were shown on the opposite side of the house. The crew also tried to schedule installation before HOA approval, which would have forced him to take everything down; the salesperson Erik caught that but pushed the install back a week. The real breaking point came the day crews arrived. Installers discovered the panel layout didn’t match the plan and had to rearrange modules on the back of the house — and when Alex checked the shipment, the panels staged for install were the Hanwha units, not the Panasonic 330s he had negotiated. The crew seemed unaware of the contract details, and Alex’s anger spiked. Erik apologized, a
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 39
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Timothy W hired Sunergy Construction Inc. in 2019 to install a solar-panel roof on his home and discovered trouble almost immediately. In 2020 water began leaking directly beneath the array; Sunergy promised to send a crew to fix it but never showed up, so he paid out of pocket for the first repairs. By winter 2022 leaks returned, so he brought in independent contractors who inspected the roof and put in writing that the panels had been installed incorrectly by Sunergy. He tried repeatedly to reach the company—calls, emails, every method—but Sunergy stopped responding. The situation ended with him replacing part of the roof at his own expense for about $10,000, with a written contractor finding that the original installation was faulty and no help from the installer.
Pedro C. discovered that two years after having a rooftop solar system installed through Sunergy, the panels stopped working. He and his wife repeatedly tried to get service but encountered silence: the company’s phone line came back as disconnected and their emails received no replies. At the sales meeting the installers had been personable and professional, but once the system failed, no one answered calls or messages. The lasting image is stark — friendly salespeople at signing, but no post‑sale support and a dead phone number when the panels went out.
del had the company install a solar array in 2019 and they handled a few early problems, leaving the system working at first. A couple years later the roof needed replacement after GAF supplied faulty roofing, so they asked the installer for a reroof quote; the company agreed to provide a price and then never followed through. They even reached out to CEO Dunbar, who assured them someone would get in touch — that promise never materialized. More recently one of the panels began acting up; they called twice, left messages, and received no response. Earlier the company had made it clear that unless they performed the “take off and reinstall” themselves they wouldn’t accept responsibility for the system. In the end they hired an independent roofer/solar contractor who did a solid job on the roof, but the panel issue remains unresolved and the lack of follow-up — despite the CEO’s involvement — is the lasting frustration.