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This installer is a mess you should skip. We analyzed dozens of reviews and found a company that's evolved from budget-friendly in 2015 to dysfunctional by 2025. One frustrated homeowner paid $25,000 three months ago and still has nothing installed, discovering the company lied about permit approvals to collect payment and now faces months of panel shortages that will blow the federal tax deadline. Another customer was promised no subcontractors, then watched obvious subcontractors break hardware during install and leave the system broken for over six months while the owner ignored calls and tried charging more to fix it. The pattern is consistent: promised install dates with no-shows, ignored emails and phone calls, unresolved damage, and claims contradicted by reality. Thirteen reviews mention poor service or unresponsiveness with zero positive mentions of follow-up support. We did find six older reviews praising competitive pricing and timely work, all from 2015-2018, suggesting the company once functioned better. (If your contractor needs a time machine to be reliable, that's not a good sign.) The risk here isn't worth any price advantage you might find.
If you're weighing a lower quote from Sunergy against other bids, know that recent customers report months-long delays, broken promises about approvals and timelines, and near-impossible communication once you've paid. Look elsewhere.
Paul S. hired the company in November to install solar panels on his home after accepting a quote and signing a contract. He had permits issued in December, but after that the installer kept giving him specific install dates and then failing to show. They blamed everything from weather to missing equipment and tariffs — a steady stream of excuses instead of a crew on his roof. He left a one-star review and was left with permits in hand but no installation; the lasting image is repeated no-shows and unkept promises.
Jon invested in a home solar system and quickly discovered the company had sent subcontractors despite earlier assurances they wouldn’t. He ended up with a system that was out of service for more than six months while Chris Hammerstone ignored emails and phone calls and even attempted to bill him extra to make repairs. Contractors apparently damaged a piece of hardware during the installation, but no one from the company came back to inspect or fix it, so he hired his own electrician and a separate solar firm to get the system working. The takeaway that lingers: a promised direct-install experience turned into subcontractors damaging equipment, unresponsive management, and out-of-pocket fixes to restore power.
L paid $25,000 for a home solar installation and after three months still has no system in place. They were told the utility had approved the plans and that parts were on hand, so an installment payment would move the project forward immediately. Instead, a notice from the power company arrived saying the plans needed corrections, and the company later blamed a lack of panels — a timeline push that the homeowner views as deliberate misrepresentation to secure payment. Frustration centers on the seller’s assurance of a “full warehouse” and no waiting, followed by months-long delays and the risk of losing the federal tax credit tied to timely installation. Angry and seeking legal action, they characterize the experience as a scam and plan to involve a lawyer. The detail that lingers: $25,000 paid after an asserted utility approval, only to learn later the utility had flagged problems — a cautionary red flag about verifying approvals before handing over large upfront sums.
Passed screening
Passed screening
Operating longer than most installers in the market.
Not BBB rated.
License information could not be confirmed.
L paid $25,000 for a home solar installation and after three months still has no system in place. They were told the utility had approved the plans and that parts were on hand, so an installment payment would move the project forward immediately. Instead, a notice from the power company arrived saying the plans needed corrections, and the company later blamed a lack of panels — a timeline push that the homeowner views as deliberate misrepresentation to secure payment. Frustration centers on the seller’s assurance of a “full warehouse” and no waiting, followed by months-long delays and the risk of losing the federal tax credit tied to timely installation. Angry and seeking legal action, they characterize the experience as a scam and plan to involve a lawyer. The detail that lingers: $25,000 paid after an asserted utility approval, only to learn later the utility had flagged problems — a cautionary red flag about verifying approvals before handing over large upfront sums.
Paul S. hired the company in November to install solar panels on his home after accepting a quote and signing a contract. He had permits issued in December, but after that the installer kept giving him specific install dates and then failing to show. They blamed everything from weather to missing equipment and tariffs — a steady stream of excuses instead of a crew on his roof. He left a one-star review and was left with permits in hand but no installation; the lasting image is repeated no-shows and unkept promises.
Jon invested in a home solar system and quickly discovered the company had sent subcontractors despite earlier assurances they wouldn’t. He ended up with a system that was out of service for more than six months while Chris Hammerstone ignored emails and phone calls and even attempted to bill him extra to make repairs. Contractors apparently damaged a piece of hardware during the installation, but no one from the company came back to inspect or fix it, so he hired his own electrician and a separate solar firm to get the system working. The takeaway that lingers: a promised direct-install experience turned into subcontractors damaging equipment, unresponsive management, and out-of-pocket fixes to restore power.