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in Poway
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BBBSungenia Solar Solutions is WattBot Certified.
Only 5% of 20,000+ companies earned this badge.Over 60% of solar installers have "excellent ratings" on Google, Yelp and more. We independently analyze them to find the ones you can really trust.
What Stood Out
We couldn’t be more pleased with our experience with Sungenia - a family-owned company. We have personally known the Snell's and some of their employees since the early 2000s. After purchasing our new home in 2023, my dad recommended we check into solar with Sungenia. And we are so glad we did because the entire process, from start to finish, was nothing short of exceptional. When we first reached out, we weren't able to afford the initial price quote, but Mike was incredibly understanding. He took the time to crunch the numbers again after we had a few months of utility bills to share, and he provided us with a revised estimate that fit well within our budget. That level of attention to detail and willingness to work with us meant a lot. Once we decided to move forward, everything went smoothly. The communication was excellent, and we were always able to get ahold of someone quickly if we had questions. They added thoughtful personal touches along the way, which really set them apart. We did experience some initial issues with syncing the new Tesla battery/app to their system, but they were quick to send out a technician who got everything sorted and working properly in no time. Overall, we can't recommend Sungenia enough. They made the entire solar installation process seamless and stress-free. If you’re considering solar, you won’t regret working with them!
After having enjoyed solar panels for two years, a circuit board failure quit reporting to me and Enphase. SunGenia, who is a authorized installer responded to my problem quickly and installed a new board in a matter of days. The five year warranty for installation was honored, and Enphase provided the part for free. George Hohmann Rancho Bernado.
Mike and Conrad did a great job with our solar. Mike came to my home and reviewed my SDGE bills and came back with a plan. After I approved the plan and we got financing, they started install. It all went very smooth and they made sure I was happy with everything before Mike signed off it. They hooked it up to the monitoring system so I can see how my Panels are producing. They were installed August of 2017. After I got my first true up bill from SDGE, I asked Mike to take a look. He reviewed the bills and gave me a report. Just another added bonus of choosing Sungenia!
Performance by Work Type
SOLAR
Installation, permitting, and grid connection.
ROOFING
Repair or replacement, before or after solar installation.
BATTERY
Energy storage for backup savings and independence.
SERVICE
Repairs, maintenance, and ongoing system support.
ELECTRICAL
Panel upgrades and wiring for system readiness.
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
How We Got To 98
1. Aggregate
We tracked down every review for this company on the internet.
YelpGoogleEnergySageSolarReviewsBBB2. Weight
We weight each review based on how useful it is for new customers.
3. Analyze
We analyzed each review for five signals of work quality.
4. Screen
We screened the company for other signals not captured by star ratings.
5. Score + Rank
We combined everything into a score and rank against the market.
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
We couldn’t be more pleased with our experience with Sungenia - a family-owned company. We have personally known the Snell's and some of their employees since the early 2000s. After purchasing our new home in 2023, my dad recommended we check into solar with Sungenia. And we are so glad we did because the entire process, from start to finish, was nothing short of exceptional. When we first reached out, we weren't able to afford the initial price quote, but Mike was incredibly understanding. He took the time to crunch the numbers again after we had a few months of utility bills to share, and he provided us with a revised estimate that fit well within our budget. That level of attention to detail and willingness to work with us meant a lot. Once we decided to move forward, everything went smoothly. The communication was excellent, and we were always able to get ahold of someone quickly if we had questions. They added thoughtful personal touches along the way, which really set them apart. We did experience some initial issues with syncing the new Tesla battery/app to their system, but they were quick to send out a technician who got everything sorted and working properly in no time. Overall, we can't recommend Sungenia enough. They made the entire solar installation process seamless and stress-free. If you’re considering solar, you won’t regret working with them!
A high quality company. They support their customers. Very helpful in explaining solar technology.
I've had my solar panels with Sungenia since July 12, 2016, and I have been totally satisfied. My next door neighbor installed solar panels with Sungenia and upon his recommendation, Conrad Snell from Sungenia came to my home to explain everything to me. I appreciated the time and attention he gave me because I was widowed and needed someone who wouldn't mind tons of questions before I made this investment. I appreciate that Sungenia is able to monitor my solar system from their facility too! Many people have come to my front door asking about my solar system with Sungenia, and I have only the best to say! I would highly recommend Sungenia!