88
Trust
Score
WattBot

SunGreen Systems reviews

CALIFORNIA / PASADENA
SunGreen Systems
39 Reviews • 1 Location 5,187 Data Points Processed

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The Verdict

SunGreen delivers exactly what you'd expect from a competent installer: clean work, permits handled, bills that drop to near zero. We analyzed dozens of reviews and didn't find a single complaint about shoddy installation or dodged follow-up calls. One homeowner installed a 50kW commercial system in 2010 and reported zero issues three years later, even after SunGreen proactively tracked down and replaced a faulty panel under warranty. Another cut their electric bill 74% year-over-year and paid back the system in eight years, faster than projected. The pattern is reliability, not flash. 22 reviewers singled out workmanship quality, and 27 praised project management, but no one raved about cutting-edge tech or industry-leading warranties. SunGreen will customize a layout to avoid moving your roof vents, walk you through HERO financing, and respond to questions while on vacation in another state (yes, one project manager actually did that). What you won't get is the premium equipment bundles or extended performance guarantees that top-tier installers now offer as standard. If you want a straightforward system that works as promised and a team that won't ghost you when an inverter fails, SunGreen is a safe bet.

If you're comparing purely on advanced features or name-brand panels, you may find flashier options elsewhere. But if you want an installer who'll track down a faulty panel three years later and handle every permit without chasing you for signatures, SunGreen's proven track record makes them worth considering.

3 Stories That Stood Out

1. Sonja Y.
Yelp | Sep 8, 2014 |

Sonja Y. installed an Enphase rooftop system with 33 panels—the maximum she could fit without compromising the look of her home—and hired SunGreen Systems to handle the work. She worked directly with Benny Tse and Patty Lee, who guided the project, took care of rebate paperwork and refunds on schedule, and made sure she was happy with every step. After a full year she ran a Quicken comparison of SCE electric bills (Sept 2012–Aug 2013 versus Sept 2013–Aug 2014) and discovered a 74% year‑over‑year reduction in costs; at that rate the system will break even in eight years total, so she now has seven years left until payback and much cheaper power afterward. The most memorable detail came from the monitoring software SunGreen set up: she and the company check production on their phones, which exposed a single faulty panel. SunGreen tracked the issue, worked with the manufacturer, replaced the panel, and restored full array production—so the savings reflected in her bills now match actual maximum output.

2. fxwang
SolarReviews | Jun 25, 2013 |

fxwang hired SunGreen to put in a 50 kW solar array in 2010 and discovered it turned into a strong investment—payback arrived ahead of schedule. What stood out most was how effortless the whole project felt: SunGreen’s sales team, engineers, installers and management handled permitting, approvals, design and engineering so smoothly that the homeowner had to do very little. The crew worked quietly enough that guests barely noticed the installation. Three years on, the system continues to perform well and SunGreen remains available for support, leaving fxwang with both solid production and ongoing service as the lasting impressions.

3. jaydee
SolarReviews | Jan 16, 2014 |

jaydee contacted SunGreen after a neighbor recommendation, hoping to get a system on the roof before year-end so the tax incentives would apply. They ended up with a working system in roughly two months — the only delay was waiting for an HOA meeting and approval. Project Manager Conor steered the process, answering questions even while on vacation in another state, and supplied the documents and resources needed to move through HERO and SCE paperwork smoothly. When the homeowner asked for a layout change to avoid relocating roof vents, the team got creative and redesigned the plan to accommodate that request. Installers completed the physical work in about two days, worked professionally, stayed responsive during the busy holiday season, and left the site clean. The concrete outcomes — on-time, no-vent-move redesign, and a live system producing electricity daily — are what stuck with them.

Platforms Monitored

SolarReviews
32 Reviews · 1 Location
4.8/5
Yelp
7 Reviews · 1 Location
5.0/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 88

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Unnatural Review Patterns

Some periods had unusually high review activity.

What You Can Expect

01

1. Sonja Y.
Yelp | Sep 8, 2014 |

Sonja Y. installed an Enphase rooftop system with 33 panels—the maximum she could fit without compromising the look of her home—and hired SunGreen Systems to handle the work. She worked directly with Benny Tse and Patty Lee, who guided the project, took care of rebate paperwork and refunds on schedule, and made sure she was happy with every step. After a full year she ran a Quicken comparison of SCE electric bills (Sept 2012–Aug 2013 versus Sept 2013–Aug 2014) and discovered a 74% year‑over‑year reduction in costs; at that rate the system will break even in eight years total, so she now has seven years left until payback and much cheaper power afterward. The most memorable detail came from the monitoring software SunGreen set up: she and the company check production on their phones, which exposed a single faulty panel. SunGreen tracked the issue, worked with the manufacturer, replaced the panel, and restored full array production—so the savings reflected in her bills now match actual maximum output.

2. fxwang
SolarReviews | Jun 25, 2013 |

fxwang hired SunGreen to put in a 50 kW solar array in 2010 and discovered it turned into a strong investment—payback arrived ahead of schedule. What stood out most was how effortless the whole project felt: SunGreen’s sales team, engineers, installers and management handled permitting, approvals, design and engineering so smoothly that the homeowner had to do very little. The crew worked quietly enough that guests barely noticed the installation. Three years on, the system continues to perform well and SunGreen remains available for support, leaving fxwang with both solid production and ongoing service as the lasting impressions.

3. Rayr
SolarReviews | Jun 19, 2013 |

Rayr chose Sungreen to design and install a residential solar system almost two years ago and the array has continued to meet his household’s needs. He liked that Sungreen built the system to his specifications instead of trying to change his plans, handled all permits and approvals, and installed what he calls a first‑class system with extra capacity left over for future electric vehicle charging. A few inverters failed a few months ago, but Sungreen replaced them quickly under warranty, which reinforced his confidence in the company. He recommends Sungreen for homeowners who want a contractor that follows customer requirements and backs the work with prompt warranty service — the combination of being built to spec and ready for EV charging is what stuck with him.

02

1. Johnny C.
Yelp | Feb 26, 2015 |

Johnny C. had Sungreen install rooftop solar on his City of Orange home two years ago, and the whole project sailed smoothly. He found the installation crews professional and the workmanship solid, and he ended up with panels that provide almost all of his electricity. His monthly SCE bill sits at about $2.00, so he no longer worries about running the air conditioner in summer, and the house stays well lit whenever they’re home. He thanked the Sungreen system team for their work — the standout detail: a two‑year‑old system that has effectively replaced his electric usage and cut his bill to around two dollars a month.

2. KGB2010
SolarReviews | Jun 19, 2013 |

KGB2010 had SunGreen install their solar system in 2010 and has been pleased with its performance ever since. The installation wrapped up on time and on budget, and the crew handled the job smoothly. They found SunGreen’s staff responsive throughout the process and continue to get quick, helpful answers to questions and needs years after the install. The memorable part: a long‑lasting, well‑installed system backed by ongoing, dependable support.

3. Discovery
SolarReviews | Jun 20, 2013 |

Discovery worked with Sungreen on a solar project three years ago and still praises the team's professionalism and attention to detail. They found the crew patient and meticulous throughout the process, but what stood out most was responsiveness — Sungreen replied quickly and kept tight, consistent follow-up. Three years later, that prompt communication remains the clearest impression.

03

1. Sayaka
SolarReviews | Jun 13, 2013 |

Sayaka chose SunGreen to outfit her home with solar in September 2009, and more than a decade later the system still produces enough power to run the house. She ended up paying roughly one dollar a month for electricity after the installation, a result that matched the company's original promise. SunGreen’s sales representative continues to check in periodically to see if she has any issues, and she found the team consistently professional and responsible. She passed the company name along to friends and neighbors, and the lasting near‑zero bill remains the detail she highlights.

2. gardengal
SolarReviews | |

gardengal recently had solar panels installed on her home and found the whole process smooth— the installation crew was polite, efficient, and kept the site neat. The system has been working well, and her first SCE bill after activation arrived as -$18, a dramatic change from the roughly $285 she had been paying. What stuck with her was that immediate, measurable shift on the very first electric statement.

3. Anonymous
SolarReviews | |

This homeowner thanked the company for a smooth residential solar installation for their family — after only two months of service they had already seen about $100 in savings. They praised the crew’s neat, high-quality workmanship and the prompt, efficient scheduling that kept the project moving. They singled out Ms. Patty Lee for her thoroughness, professional demeanor, and attentive customer care, calling her a real asset to the team. They appreciated the company’s courtesy and quick turnaround, plus the human touch during the whole process. The detail that lingers: tangible early savings paired with a named representative who made the experience personal.

Long-term Satisfaction

Long-term satisfaction for SunGreen Systems holds steady at 5.0 ★. This is better than 76% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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